BR Barclays Online Banking Cash Card A/C

MissCynical

Well, that didn't take long did it? Another one of their little inaccuracies... It may be showing as active on their system but guess what?? It still doesn't bloody work. I am naffed off!! I got all excited and then:-!!

sniggings

why is it not working?

and there is a barclays non 08 number on here somewhere so will be loads cheaper to ring that from a mobil

just found it 02476842099

MissCynical

Thanks for tel number sniggings, will try that in future. "Why is it not working?" Do you mean the Barclays online banking?? It's cos of the bankruptcy marker that's been put on my account:eek:

fermi

1. Debit card arrived.
2. Internet banking signed up for online.
3. Just waiting for passcode in the post.

Couldn't be asked with PINSENTRY just yet, but it said I could add it if I wanted to pay anyone not on their "approved" list.

tillboy

fermi wrote: »

1. Debit card arrived.
2. Internet banking signed up for online.
3. Just waiting for passcode in the post.

Couldn't be asked with PINSENTRY just yet, but it said I could add it if I wanted to pay anyone not on their "approved" list.

Am going in to try mu luck on Saturday

Hopefully as I'm already bankrupt it should go through ok and not closed / frozen in a few weeks.

Would be happy with co-op if they had a few more branches in better places and not a stupid electron card

sniggings

misscynacal did you open your barclay account pre or post BR,as mine was post so maybe that has something to do with it?

MissCynical

No, sniggs, I opened it after bankruptcy about two weeks later, 13 February to be precise:rotfl:I told the chap about bankruptcy etc in the branch and everything went through fine. About 6 weeks later Barclays received notification of my bankruptcy, either from Official Receiver or saw it in the Gazette I don't know. Wallop... everything grinded to a halt except luckily my card!

sniggings

MissCynical wrote: »

No, sniggs, I opened it after bankruptcy about two weeks later, 13 February to be precise:rotfl:I told the chap about bankruptcy etc in the branch and everything went through fine. About 6 weeks later Barclays received notification of my bankruptcy, either from Official Receiver or saw it in the Gazette I don't know. Wallop... everything grinded to a halt except luckily my card!

O :eek: keep thinking I'm out of the woods but still could get online taken away,what a strange way for a bank to carry on!

sieve

To give everyone an update on this, I spoke to a guy called Tim in the bankruptcy section of their legal department.

Policy has been changed so that as soon as a bankruptcy marker is put on the account, both online banking and automated telephone banking facilities are withdrawn. This is because - according to Tim - the online banking system allows you to apply for credit facilities. Normally these would be declined but there have been one or two instances where the system has not bothered checking and given an overdraft to a bankrupt - so to prevent this from happening in future, they are now disabling online banking for all bankrupts.

It does get reinstated after discharge, but no chance beforehand. So if you need online banking while undischarged, DO NOT USE BARCLAYS as chances are you won't be able to use it.

Doh

fermi

So that is down to their own incompetence, or badly designed systems?

!!!!!!. If co-op can get it right then so can Barclays surely?