Utilities warehouse

Cardew

Dai_Archway wrote: »

Annual Gas 17,727 kWh
Annual Electric 5690 kWh (4840 day 850 night)
I live in Tonbridge Kent and pay monthly dd

energyhlpline says Eon are the best cost savers with a total bill of £1,086 a saving of £204 (16%).Those figures sound about right!

So I need to check Eon's rates and multiply them by my usage to replicate the figure of £1086.
Having done that there is about £5 difference between my bill and Eons projections.If I then take off the discount for paperless billing and duel fuel that is where the savings arise (brings it down to £1017 pa). So to say that 50 or 60 rates beat UW is misleading...its not the rates but the discounts. I shall now consider leaving UW to save myself £200 a year...question is who do I choose?

Some of the reviews are frightening and I do not want to walk into a shitstorm by choosing a company whose processes are screwed. I am aware of the phenomena whereby more disgruntled customers will leave reviews than happy customers but any thoughts as the best way to make a choice?Or shoudl I simply trust the Service Rating tab?

Dai

Firstly I can't replicate the figure of either £1,086 or £1,017 you obtained on energyhelpline.

Secondly the prices on the comparison websites are supposed to take into account the various discounts for that particular tariff.

I agree with your rather semantic point that it is not strictly 'the rates' charged but the overall price including discounts that determine the position in the league table. The fact remains that in a table of prices paid by the customer, UW are usually placed about 50th i.e. one of the most expensive.

Using a postcode of TN91BG,(Tonbridge Council) with 17727 kWh gas and 5690 kWh electricity and paying by Direct Debit, Energyhelpline gives a figure of £1,121 for the cheapest(EON) with UW at £1,327(£206 more)

Trying 2 other websites Energylinx and UKpower I get identical figures(EON= £1,121 and UW = £1,327)

Can you confirm what data you used to get a figure of £1,086 or £1,017

penrhyn

Wonder where weary Welwyn went.

Quentin

Maybe he's now gone back to "practicing" on his friends, seeing as his attempt to get a discussion on the "triple" guarantee fell on some stony ground here!

1carminestocky

I take a contrary view (no surprise there) - I reckon he was 'invented' by persons who shall remain a mystery to 'deflect' the argument away from the other thread and, in particular, the 'challenge' that still remains unanswered (if you discount the advice of using your employer's phone for your phone calls in order to save money and a BT phone line/BB/calls package that costs way more than someone on here would have you believe ) Oh, and Quentin's Tiscali recommendation. :eek:

Cardew

penrhyn wrote: »

Wonder where weary Welwyn went.

Well his post was typical of loads of first time posters who had just heard of this company and sought views! Most of the disingenuous posts deleted.

However now Carmine is firmly in the UW camp, and plucking up the courage no doubt to to declare he has joined the 26,000+, he seems to think that the guy was invented by a UW critic.

A Troll even - how ironic!

You will note also that his new allegiance doesn't prevent him knocking the Big 6 in other threads.

Except there is a new slant these days, it seems a £30 exit fee is every reason not to take a tariff that will save £hundreds - especially over UW prices. Now let me think, Ah yes! UW do not have an exit fee.

As Carmine doesn't read my posts - allegedly - this post won't represent 'extreme provocation';)

1carminestocky

Cardew wrote: »

Well his post was typical of loads of first time posters who had just heard of this company and sought views! Most of the disingenuous posts deleted.

However now Carmine is firmly in the UW camp, and plucking up the courage no doubt to to declare he has joined the 26,000+, he seems to think that the guy was invented by a UW critic.

A Troll even - how ironic!

You will note also that his new allegiance doesn't prevent him knocking the Big 6 in other threads.

Except there is a new slant these days, it seems a £30 exit fee is every reason not to take a tariff that will save £hundreds - especially over UW prices. Now let me think, Ah yes! UW do not have an exit fee.

As Carmine doesn't read my posts - allegedly - this post won't represent 'extreme provocation';)

You really are getting yourself into a bit of a 'state', aren't you? I'm surprised you haven't read my post on the other thread, it would have fully explained the reasons (why I would advise the OP to go for EDF. No mention of UW in my post at all ) Maybe you have read it and it was so full of irrefutable facts you couldn't 'alter' that you chose not to respond. Who knows what goes off in that mind of yours. Or maybe because it mentioned forthcoming searching questions regarding your amazing BT deal. :eek: Talking of your amazing BT deal, shall we run your £31 per month BT phone/BB/calls package through a fully functioning calculator or would you prefer to forget all about it, like your French & Saunders on my TV advertising UW most nights' claim?

Cardew

How sweet of you Carmine to stop the pretence of having me on ignore(despite your promise).;) However we won't bother looking up old posts of yours, that would be really crass wouldn't it?

actually my BT deal is fractionally cheaper than £31 as VAT has reduced to 15%. Here it is;

I pay £31 a month(including VAT) to BT for:

line rental,

all geographic calls free 24/7,

200 free texts a month, Sent from phone or PC

Wireless Broadband hub with 20gb monthly,

free McAfee comprehensive security package, - firewall, anti-virus etc

call minder,

caller display

Free 0870/0845 telephone Nos

5gb digital vault

a second(internet) phone line with a separate telephone number(calls to many countries abroad 1.25p/min and evening/weekend domestic calls free),

350 minutes a month free internet access on BT Openzone for a laptop(for all my family).

The ability to interrogate BT call minder from abroad.

Freephone help line.

In addition I get the occasional discounts like reduced rental for 3 months etc.

If 20gb is insufficient I can get unlimited downloads plus unlimited wi-fi minutes for laptops in hot spots for an extra £4 monthly.

So how much would UW charge for:

Wireless internet.

200 free texts a month, Sent from phone or PC

free McAfee comprehensive security package, - firewall, anti-virus etc

call minder,

caller display

5gb digital vault

a second(internet) phone line with a separate telephone number(calls to many countries abroad 1.25p/min and evening/weekend domestic calls free),

350 minutes a month free internet access on BT Openzone for a laptop(for all my family).

The ability to interrogate BT call minder from abroad.

Could anyone give me the UW pricing for that package?

Bear in mind that I don't have to pay UW £hundreds a year more for gas and electricity to get a worse UW phone/broadband product.

1carminestocky

The deal you describe would appear to be:

BT Line rental (£11.25/mth, paperless, paper £12.50/mth)

BT Anytime landline calls package (£4.95 per month on a min 12 month contract, £5.95/mth with no contract)

BT Option 2 broadband. (£20.54 on a 12 mth. min contract)

Being charitable and ignoring the paper bill 'surcharge' and the min. 12 month contract to get the reduced anytime calls package, my calculator gets that little lot to £36.74 per month. Or, £16.75 more per month (£201 per annum) more than the phone/BB/calls element of my propsed UW utilities package. With a min. 12 month contract. And no international calls included.

As I'm assuming your BT deal is online and you are on the internet at present, have a butchers at your account and tell me if my assumptions of your package are correct?

Or, maybe you could link me (and others) to this £31 deal?


PS Were French & Saunders on your TV again last night?

1carminestocky

Looks, to me, like the whole Which article on the latest energy supplier satisafaction rating surey? For free as well...

http://www.manchestereveningnews.co.uk/lifestyle/personal_finance/s/1109388_seize_power__save_money

Cardew

1carminestocky wrote: »

Looks, to me, like the whole Which article on the latest energy supplier satisafaction rating surey? For free as well...

http://www.manchestereveningnews.co.uk/lifestyle/personal_finance/s/1109388_seize_power__save_money

With 26,000 distributors and their families how unsurprising that UW get good marks for customer service - vested interests rule OK!!!!

The interesting quote is:

Utility Warehouse's gas and electricity prices aren't the cheapest around – for direct debit dual fuel, Utility Warehouse is around £100 a year more expensive than the cheapest big six supplier in each region.