freemans.com Silentnight King-size Bed Bargain ??

JoolzS

Mine went from "being processed" yesterday to "cancelled" today. I'm keeping my fingers crossed for those of you who haven't been cancelled yet!

Julie

Tim_Deegan

Please do a search for Silentnight in the MSE forums before buying.

lyndareid

Money refunded into bank account yesterday. No cancellation email Grrrr :mad:

invisiblecabbage

me too

norangeduck

Yer I noticed a refund in my acc today, no email telling me so, so I emailed them saying whats has gone on, I was also one of the first few to order, so i suppose it doesnt hold out much hope for the rest of u - I thinks it rude how they can take money, put it back and not let us know what is going on, they should be forced to sell any goods they have taken payment for! grrrr

alvleigh

Oh well!! Just received the e-mail:

We are in the process of contacting all customers who have placed the order for this item.

Unfortunately due to a pricing error, all orders are being cancelled and customers are being contacted by phone to offer the chance to order the item at the full price. As the items are Supplier Direct items, the payments have been taken, However once the cancellation is complete, any payments taken are being refunded back to the card used to pay for the order.

We apologise if you have not already been contacted.

If you wish to query this price matter further, please refer to the terms & conditions online.

We apologise for any inconvenience caused.

Kind Regards

Sarah Gibbs
Freemans Customer Services

Tim_Deegan

To be honest it was probably a lucky escape. You could have all ended up having to buy replacements after 1 year to 18 months.

lisawood78

Mine is still showing as being processed.
Who knows.

invisiblecabbage

I've got everything crossed for you lisawood78

bbaby_2

lisawood78 wrote: »

Mine is still showing as being processed.
Who knows.

Same here, still showing as being processed