freemans.com Silentnight King-size Bed Bargain ??

beautiful-dreamer

invisiblecabbage wrote: »

:shocked: oooh no not the phone ...quick everyone under the duvet!

:rotfl: maybe after the 19th????? :rotfl:

tobykim

I think it depends when you ordered, as I say when I checked in my account this morning it had changed to cancelled but I still haven't had an email

bobby9205

Has anyone who's had the money taken had a cancellation email?

Ive had money taken for the bed but no email to cancel.(as yet!)

lisawood78

Still being processed for me, on account, ordered mid morning 07/04/09

Glasgowkiss84

bobby9205 wrote: »

Has anyone who's had the money taken had a cancellation email?

Ive had money taken for the bed but no email to cancel.(as yet!)

I have had the money taken, but no cancellation email. I also have not seen anything on my order info page when I log into freemans. I think earlier someone said the order details only stayed for 10hr but I didn't check until a few days later.

Someone on HUKD said they got a phone call confirming delivery, and then got a cancellation email so nothings certain!

People on HUKD also were calling on the 6th to check if it was the correct price, so if freemans are saying it's a misprice - it took them a LONG tme to respond and correct!! They probably sold too many too cheap!!

I understand references to earlier threads where misprices were not honoured but I will definately challenge them if they do not honour!

Pocoyo

I emailed Freemans customer services because no order was showing on my account and I have received no cancellation email. I received the following reply:

Dear Customer

Thank you for your email.

We are pleased to confirm that your order is being processed at present, and a delivery attempt should take place no later than the 14/04/09.

Assuring you of our best attention.

Kind Regards

Sarah Gibbs
Freemans Customer Services

beautiful-dreamer

Pocoyo wrote: »

I emailed Freemans customer services because no order was showing on my account and I have received no cancellation email. I received the following reply:

Wow, looks like you might be getting yours :j

mambury

well..... not wanting to jinx it but...............my order is still showing as processing on my account (long standing freemans acc holder :rolleyes:) and no canx email to date..............

fingers crossed for all!

and again a mighty thanks to OP even if we fail!

tobykim

I ordered on 6th and already had an account with Freemans it went from being processed to cancelled yesterday but still no email

beautiful-dreamer

mine still showing as 'order being processed'

Not heard anything and don't really want to contact them in case they cancel the order. Suppose we just sit and wait!!!