How to withdraw cash from bank?

kenshaz · 8 March 2006 at 9:53AM

virgin_moneysaver wrote:

knowing from personal experience of a colleague who was a victim of ID theft & had various credit card & store card bills sent & the absolute nightmare of trying to sort it out & prove that they didn't apply for them I'm not surprised these things have been put in place

these further checks have only been brought in for large amounts not everyday transactions, so the analogy of taking your passport to do your Tesco shop, for instance, is a bit ropey

& is Kenshaz one of these people who pours scorn on a system in place but if they fall victim to the scam would be the first to place the blame at the feet of the financial institution for not taking necessary care with their money - I hope it doesn't happen to you, Kenshaz

But I was known at the branch, banked their for thirty years,but it had to be the manager who authorised,and he was not on site,the counter staff did not have the authority, even though they knew who I was, I had my pass-port,but that was not enough, it had to be photo-copied.Remember this is my money,and I am who I am,are they within their rights to refuse me my money?

kenshaz · 8 March 2006 at 10:08AM

Mark7799 wrote:

How do you know what sort of training a counter staff member has? Isn't 'make a mistake and you are responsible' what accountability means?

But it creates fear and fear creates mistakes .
Regarding the training, if the training was good ,they would have the skills to make the customer feel comfortable.
I am entitled to an opinion,and how do you know what sort of training counter staff have?

Mark7799 · 8 March 2006 at 10:18AM

Your comment was 'they should have good training and support' My question is how do you know if they do (or don't)? Incidentally, I have spent a long time working in the banking industry (although I don't now) and have close family working there as well.

kenshaz · 8 March 2006 at 10:22AM

ejones999 wrote:

I would ask the garage how they would like to be paid.
I had a hell of an argument with a customer not long ago because he wanted a large withdrawal without notice and refused to believe me that we did not carry the amount he required spare.
We arranged bits of cash here and there and at branches along the way to the dealer only for him to be turned away there because they would not accept such a large amount of cash! So he had to toddle off back to the nearest branch he could find and pay the money back and buy a bankers cheque.
I always honk at the p***k whenever I see him now!

Well that was helpful to the customer .

kenshaz · 8 March 2006 at 10:26AM

ejones999 wrote:

I would ask the garage how they would like to be paid.
I had a hell of an argument with a customer not long ago because he wanted a large withdrawal without notice and refused to believe me that we did not carry the amount he required spare.
We arranged bits of cash here and there and at branches along the way to the dealer only for him to be turned away there because they would not accept such a large amount of cash! So he had to toddle off back to the nearest branch he could find and pay the money back and buy a bankers cheque.
I always honk at the p***k whenever I see him now!

Mark7799,is that the sort of training that you advocate

Mark7799 · 8 March 2006 at 10:29AM

I don't think the last line was in any of the training manuals I ever saw :rotfl: but the rest of the comment is pretty sound advice and seems to have been proved right by subsequent events.

kenshaz · 8 March 2006 at 10:31AM

Mark7799 wrote:

Your comment was 'they should have good training and support' My question is how do you know if they do (or don't)? Incidentally, I have spent a long time working in the banking industry (although I don't now) and have close family working there as well.

So you see the position from the point of view of the bank

FirstClassMale · 8 March 2006 at 10:36AM

Getting back to the OP, ithas been mentioned already but I am very surprised that a garage is open to being paid £10,000 in cash. The preferred payment is normally by debit card. It will be referred but that is simply a case of the salesman calling the number on the card machine, he tells them a few things then you are given the phone and usually asked to tell them something like. "apart from usual direct debits ie c tax gas elec, can you name another payment from your account" usually this will be Barnados or your brother you borrowed money off 5 years ago! They may ask what dates certain things go into your account too.

The money laundering legislation only allowed us to take £9,999.99 when I was selling cars and, quite frankly, cash of large amounts is more of a liability.

If you have a credit card that attracts air miles or similar points then why not use that to pay for the car. Then pay off the card from your account. Check with the Dealer first on this one though, some will apply a surcharge to cover their retailer percentage.

Another option is to chat for so long to the salesman as you pick up your car that he forgets to ask for payment. Seriously, this nearly happened to me and did happen to one of my colleagues. The customer came back an hour later saying "theres a problem with my car" My colleague's face was a picture when the customer went into his wallet and took out his card.

kenshaz · 8 March 2006 at 10:37AM

Mark7799 wrote:

I don't think the last line was in any of the training manuals I ever saw :rotfl: but the rest of the comment is pretty sound advice and seems to have been proved right by subsequent events.

So you feel that it is OK to argue with customers,and charge them for a service that would be free,because the bank was so Micky Mouse that it did not carry sufficient funds.