Lightspeed Surveys (merged)

MimiJane

Just exchanged points for draw entries and closed account. This lot are a complete and utter waste of time.

ncsmummy

I ordered a £5 hmv voucher on 11/12, received an email on 12/12 saying I would receive it within 5 working days or less, no voucher so I emailed them again and got a reply on 21/12 saying
Hello,
I apologize for any inconvenience regarding this matter. Please allow a few additional business days to receive your order, and let us know of any other questions you may have.
Thanks for your patience,

but still no voucher:mad: This new system is no better than the old one!!!!!!!!!

aqueoushumour01

ncsmummy wrote:

I ordered a £5 hmv voucher on 11/12, received an email on 12/12 saying I would receive it within 5 working days or less, no voucher so I emailed them again and got a reply on 21/12 saying
Hello,
I apologize for any inconvenience regarding this matter. Please allow a few additional business days to receive your order, and let us know of any other questions you may have.
Thanks for your patience,

but still no voucher:mad: This new system is no better than the old one!!!!!!!!!

I'm in the same boat and received exactly the same message. Next time I'll be choosing Paypal. One thing though, are paypal fees charged for receiving a paypal reward?

daverave

ncsmummy wrote:

I ordered a £5 hmv voucher on 11/12, received an email on 12/12 saying I would receive it within 5 working days or less, no voucher so I emailed them again and got a reply on 21/12 saying
Hello,
I apologize for any inconvenience regarding this matter. Please allow a few additional business days to receive your order, and let us know of any other questions you may have.
Thanks for your patience,

but still no voucher:mad: This new system is no better than the old one!!!!!!!!!

This is exactly what happend to me. I ordered a £5 HMV voucher on 12/12 and received an email that day saying it would take 5 business days. I got no voucher so I then emailed them and received a reply from Cris Carpenter from Perks.com apologising for any inconvenience and asllow a few additional days.

jennarothen

i have just emailed them so fingers crossed.

apoorstudent

Judging by all the responses on this thread, to join this one is more hassle than it's worth?

Toxic_Bunni

The paypal thing is fine.

My mum got funds paid into her Paypal account the day after ordering them.


This was last week.

Shanes_Angel

Seems like I am not the only one to not receive my vouchers then! I ordered one in September and the other in October. I have received nothing - I sent an e-mail in early December and got a reply saying they were looking into it and I have heard nothing since!! I have another 725 point to redeem but it doesnt seem worth it!

pennylane99

I requested a £10 Paypal voucher reward on Sunday....and its just appeared in my Paypal account today.....:T

fallen121

We have had no decent surveys for weeks - are they spending all their time dealing with complaints about non receipt of vouchers do you think? :rotfl:

I won't be giving up on this - both me and my OH are both owed vouchers.

Well done to all those who are getting Paypal payments, although in my case I fear I will have to pay a fee to accept these :mad: