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Graham White Soliciters Over Apcoa Parking Fines

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  • AlexisV
    AlexisV Posts: 1,890 Forumite
    Talk to these people: http://www.nfib.police.uk/
  • Kinski
    Kinski Posts: 874 Forumite
    Part of the Furniture 500 Posts PPI Party Pooper
    daveyjp wrote: »
    Well done you for getting the Police involved.

    It would be worth printing off each of the chain letters the companies send - details in the sticky thread.

    I gave oh copies of the letters he received to give to the police, we're quite lucky as oh is a retired sergeant and up here they still consider retired officers as one of their own, they want to talk to me as I was the one that spoke to them on the phone. I told GW/R we had reported them to the police, the guy I was speaking to wanted to know when they would hear from them, I told him I would imagine it would be after they had concluded their investigation at this end.
  • Great job Kinski, lets hope they do get something done about the abuse perpetrated by these sc*m.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • Poor husband had fun and games with APCOA recently. Parked at the local station for the daily 90 minute endurance test of First Great Western with his overpriced monthly parking pass clearly on the dashboard. One evening he gets back, and he's got a penalty ticket on the car. Furious, but also very puzzled, he reads that as his pass was not clearly displayed, they're fining him. He immediately stomped off to the grotty little portakabin that APCOA uses as an office. They show him a photo, taken at an angle, where his windscreen wipers are slightly over the top of the pass...... Furious reaction from husband who goes back to car, takes a photo on his phone from a slightly different angle showing the pass perfectly visible. Anyhow, after some more heated discussion, the APCOA employee backed down. He never did get one of those infamous threatening letters, but months later my brother in law did. Last space in the carpark, next to a huge 4x4 that had parked half over the white line. He squeezed in, and came back to a ticket because he'd parked 'on the white line'... Sadly he did pay the fine, but I wish to goodness I'd read this most enlightening thread and could have saved him £60.
  • trisontana
    trisontana Posts: 9,472 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    And, of course, it's not a "fine".
    What part of "A whop bop-a-lu a whop bam boo" don't you understand?
  • adc82140
    adc82140 Posts: 20 Forumite
    Hmmm, I wonder if this development explains why I haven't received my "Final Warning" from GW- it's over a month overdue. Perhaps all of the Twyford invoices have been cancelled?
  • Hello forumees,

    I have a slightly different complaint about APCOA, in that, technically, I didn't pay for a parking ticket. However, I used the Ringo service whereby you pay by mobile phone and I paid for the wrong car park; I didn't realise there were two station car parks at Maidenhead. Both are managed for FGW by APCOA and the ticket I purchased was valid for the other car park. The car park in which I actually parked is slightly more expensive than the one for which I purchased the ticket.

    I appealed the fine on the grounds that it was a genuine mistakebut was told it stood. I appealed again, repeating that it was a genuine mistake and clearly the intent to pay was there as I actually purchased a ticket and that I was willing to pay the difference in price between the two car parks. I received a further letter saying that they had reviewed my claim but that the fine had been upheld. They stated that the ticket is not transferable and the parking regulations do not allow me to pay the difference, completely ignoring the point I was trying to make.

    Does all the other advice on this thread stand or do they have a case?

    Thanks!
  • Sir_Roger_deLodger
    Sir_Roger_deLodger Posts: 992 Forumite
    edited 12 October 2010 at 6:59PM

    Does all the other advice on this thread stand or do they have a case?

    Thanks!

    No they do not have a case. Ignore completely.
    One thing to think about though, you paid by phone so obviously they have your card details. Cancel the card before they decide to help themselves.
  • Coupon-mad
    Coupon-mad Posts: 152,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Hello forumees,

    I have a slightly different complaint about APCOA, in that, technically, I didn't pay for a parking ticket. However, I used the Ringo service whereby you pay by mobile phone and I paid for the wrong car park; I didn't realise there were two station car parks at Maidenhead. Both are managed for FGW by APCOA and the ticket I purchased was valid for the other car park. The car park in which I actually parked is slightly more expensive than the one for which I purchased the ticket.

    I appealed the fine on the grounds that it was a genuine mistakebut was told it stood. I appealed again, repeating that it was a genuine mistake and clearly the intent to pay was there as I actually purchased a ticket and that I was willing to pay the difference in price between the two car parks. I received a further letter saying that they had reviewed my claim but that the fine had been upheld. They stated that the ticket is not transferable and the parking regulations do not allow me to pay the difference, completely ignoring the point I was trying to make.

    Does all the other advice on this thread stand or do they have a case?

    Thanks!



    Here you go, there's always a thread on here or on pepipoo where someone has already been there, done that and ignored the PPC:

    http://forums.pepipoo.com/index.php?showtopic=45613

    Read the thread but ignore the sad idiot Disgruntled dave whose 'brother-in-law's brother' told him to pay a private ticket when he got a pointless threatogram from the infamous Roxburghe debt collectors. Just laugh when they start sending you that letter-chain!:rotfl:

    Apart from him, heed the advice on that thread - which I now see ends with my good self posting as SchoolRunMum with a few extra links on there to convince you not to pay. :)
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Hettie1
    Hettie1 Posts: 11 Forumite
    edited 18 October 2010 at 12:27PM
    I have just about had enough of this lot.

    Having rec'd two really threatening letters from Graham White in Aug and a phone call at the begining of September I thought I had heard the last from these horrible bullies.

    I had another message left on my answerphone this saturday (16th october) telling me to contact G White immediately.

    I have taken advice from other forum users and have just had a long conversation with a chap at the customer service dept at First Great Western Railways. He was shocked when I described the wording in the letters I have rec'd and assured me that my concerns will be dealt with by a senior member of staff. I also followed up this conversation with an email so FGW have my case in writing.

    I just want this to stop.......!
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