Claim back any unfair bank charges! Article Discussion Area

melpomene

I'm desperate for someone to help me with this as I'm reluctant to accept the offer but don't want to get it wrong, especially if we go to court. please help me.

melpomene wrote:

People, I'm stuck & would love some input.

Chronological Sequence of Events

2.8.2006 I had already extracted my list of charges from bank statements, so sent preliminary letter to First Direct seeking refund of charges £407.50=£87.09 interest=£494.59.

9.8.2006 Letter dated 7 August received from Robert Kernaghan (CSM) offers £377.50 in full & final settlement, to be applied to my O/D. Explains the difference as being due to some charges having been for services requested by me.

11.8.2006 I replied with a LBA, refusing the offer, reiterating my claim for the full amount, requesting settlement by cheque.

16.8.2006 Letter dated 14 August received, again signed by RK, argues that he is unable to refund debit interest as this 'has been correctly applied in line with our published Rate & T, in relation to the debit balance of your account. Furthermore interest will continue to accrue daily and be applied monthly, until such time as your debit balance has been fully repaid'.

He goes on to state that £30 of the charges were for facilities requested by me (ie arrangement & renewal fees).

Dilemma : What should i do now? Obviously the interest I'm claiming is interest on the unlawful charges, not on the rest of my (undisputed) debt which I've been paying religiously since the account was closed (in 2003). I worked it out proportionately.

Is he right that the arrangement & renewal fees are excluded?

Should I accept the £377.50?

Please let me have your thoughts.

I need to know whether to deduct the £30 from my claim, AND what to do about the interest ON THE CHARGES.

Many thanks. I freaked a bit when I got the letter, partly because the circumstances that led to my going overdrawn back in 2002 were horrible.

Thanks!
Mel

Sarahsaver

Take it, I would.

kit

Sarahsaver wrote:

I had a letter from natwest that says the law applies only to credit card charges and not bank charges! They basically said'go on then, take us tp court!' What now? Anyone else got to this point?

They're just trying it on - it applies to all charges. Its just that credit card charges have been highlighted in the press recently.

Go ahead with your claim.

melpomene

Sarahsaver wrote:

Take it, I would.

Sarah

could you clarify for me?
thanks
Mel

Sarahsaver

Take the money they offered you as you have admitted the £3o was of your own doing. £370ish isn't that bad!

kit

melpomene wrote:

I'm desperate for someone to help me with this as I'm reluctant to accept the offer but don't want to get it wrong, especially if we go to court. please help me.

You can only charge them interest if you are applying to court. Before that point, you can only claim back the actual charges.

so, you can only claim back around £407 (from memory of reading it, forgive me if my figures are slightly out). take off the £30 that was for things done at your request. The offer they are making is pretty much the full amount you should be claiming back.

so I'd say take it.

melpomene

thanks you two. i wasn't claiming the 8% interest, but the interest on the unlawful charges. to which (unlawful charges + interest on them!) 8% would be added if we went to court.

nobody seeems to know what i mean yet this type of interest is implicit in the letter templates. it is there in black & white honestly. what am i getting wrong here?

Mel

Andylad

I have received a letter from my bank yesterday (Nationwide BS) saying their charges are fair blah blah blah.... They owe me £ 2773.50 in charges and over £ 450 in Overdraft Interest. Total £ 3225.71

I am currently completing the "Money Claim online" form in which to issue a court order against them. It is costing me £ 120 in which to take my bank to court (which I know I will get back when I win )

On the "Money Claim online" form there is an option to reserve the right in claiming interest from the date when the money became owed to you right up until the judgement date. It's asking me to enter a daily amount of interest also.... (I'm unsure what to put here)

Please could anyone offer me their assistance on this?

Thanks very much

Andy

dchurch24

0.00022% Apr

hollis_2

Hello,

Many thanks for bringing this to our attention.

Could you please tell me if I could reclaim charges from A building Society such as the Nationwide.

Your advice would be appreciated.

PJ