Sleep to Live Beds

Tim_Deegan

davidmparkes wrote: »

This is like Ping Pong, and is now getting on my nerves.


Like I said you have completely missed the point. The salesman is trained to SELL and to make Bensons and himself money. They are not trained in the best interest of the customer. What you have more or less said is that you would keep going back to a company where their sles staff are the best trained in how to con people into paying way over the top for a product that is full of gimmicks.
Surely this is the point of any salesman and for that matter anyone in business, are'nt you in for the money. Oh no, don't tell me, your in it for the love of selling beds and the money doesn't count. I do get your point, you think they are expensive, I think I agreed with that. I also understand why you want to slag this brand of bed off, since they are exclusive to one of your competitors and you cannot get hold of them. They must be very profitiable and your not caching in on the action. Not one retailer or salesperson, could offer me an alternative product that I thought was as good as a Sleep to Live matress, maybe you can in your opinion, but I have seen your website and couldn't say I recognise any well known manufacturers within your range, at least well known to me.

What makes a good salesman for the retailer is one who is good at conning the customer into thinking that they are getting good value for their money when they aren't. The Bensons salesman has obviously done this.

What makes a good salesman for the consumer is one who is honest (something that applies to very few sales staff in big chain stores)

davidmparkes wrote: »

And their 40 night sleep guarantee doesn't give you a refund if you decide you don't like sleep to live mattresses does it??????
No at first they will off you an alternative Sleep to Live, but read the earlier posts, it has already been pointed out that someone here has already had a refund after trying three matresses. Now a company that offers a consumer to try three matresses and then gives a refund after failing to offer a suitable product cannot be all bad, can it? I bet you wouldn't want a consumer trying three matresses and then you had to give them their money back, ouch that would have to hurt financially. Sounds to me, Benson's hae put their money where their sales people put their mouths.

If you read the posts you will find that they only do this when consumer direct get involved. It is not normal company policy.

davidmparkes wrote: »

If the mattress does feel softer then it will only get softer still as it wears in. Which would mean that you have a different firmnesss mattress to the one you tried out in the shop.
Yes, I already said that, I also said the one in the shop was a little harder than I wanted (900), so I am quite happy with what I have received. If I had tried a 700 series with the same firmness (Code: Red) it probably woud have been the same. Hardly scientific, is it?

So why would you order one that you hadn't tried?

davidmparkes wrote: »

It is part of the way that the mattress is constructed that means that you will get a ridge in time. Try sleeping in the middle of the mattress and see how that feels.
Why? Why on earth would I sleep in the middle of a bed for two, that would surely be a little selfish. If the ridge appears, I will post the details on here, then I can tell everyone to be very weary of this manufacturer, and of course you would be right, but as we have both agreed, time will tell.

Well not all couples want a ridge between them in bed.

davidmparkes wrote: »

The problem I have with them is that I HATE GIMMICKS that are designed to make people spend more. And I hate to see people conned by these gimmicks and sales hype. The Sleep to Live system is one of the worst gimmicks in the bed industry.
In your opinion.

If I had imported the bed form the USA myself, as this is the matress I wanted, what would the additional import costs be? I suspect quite a bit of cash would have to be rolled out anyway, so what we spent it with Benson's anyway, we got what we wanted in the end........surely thats all that matters?

Not just in my opinion. I know the bed industry (and you obviously don't), and I know what is a good design, what works and doesn't, and what is a gimmick.

davidmparkes wrote: »

The fact is they produce a mattress with two sets of springs side by side. This is never going to work long term.
Says who?

People who know about mattress design.

davidmparkes wrote: »

They produce a non turn mattress which massively reduces the life of a mattress.
If this reduced the life of the matress as you say, why do they offer a 10year guarantee?

Try reading all the small print. I can't be bothered to go into details for someone who doesn't listen anyway.

davidmparkes wrote: »

As well as the terrible after slaes service that Bensons are famous for.........just read the other threads on Bensons if you don't believe me.
Fair comment, but surely I should judge the company on how they treat me and not have they have treated others.

Unless you have a problem, then you might find that you don't get treated as well as you were when they were taking your money.

davidmparkes wrote: »

But it won't last as long unless you lay a sheet of pegboard or hardboard over the slats to spread the weight out.
It seemed fine for the last matress for quite some time.

It is a FACT that a pocket sprung mattress doesn't last as long on a base that doesn't support the springs properly.

davidmparkes wrote: »

The first night should be fine, but if you read many other posts the problems occur over a period of time.
Here we go again, time will tell that one, if your right, I might just buy my next matress from you.

I'm not trying to sell you anything. I'm trying to help you and others, but you don't want to be helped.

davidmparkes wrote: »

The big chain stores actually have the power of advertising as well as false price promises. So they are usually far more expensive for the equivalent models.
Equivalant models? that's not the same as like for like, its a different brand and a differnet model of bed! You wouldn't compare a Skoda with a Bently, they may both have four wheels, 5 seats, a steering wheel, a stereo, windows all around and both have an engine, but hardly the same!

Just look at all the Dreams threads if you don't understand

davidmparkes wrote: »

Most of the posts have been negative. So what was the point in asking for opinions?
It boils down to an old argument, people always complain more than they praise. If people are not happy, they scream and shout about it, but if somethings good, its good and they say nothing about it until asked.

Yes you are right, but that still doesn't explain the very high number of negative comments in a number of threads about them.

davidmparkes wrote: »

There have been loads of posts from people who have had them for a long time, , and most have been negative.
I hardly think two pages of comments is loads of people.
I actually counted 4 against and 1 for sleep to live, and the 1 for was recommended by another user, making the score 4 against 2 for, now with me adding a positive comments thats 4 against and 3 for, wow hardly big numbers and hardly anything to worry about!

It isn't just in this thread. There have been a number of threads.

davidmparkes

AllI will say is I will post again if I have problems or in a long time if I don't, just to let you and others know!

Jaxxon

Right, i don't know if it's the way of the forum but having read all this and others, as well as being lost in a world of salesmen and bed shops i still don't have a mattress. I was at the point of ordering a "Sleep to Live 900" at about £2000, but having read this too many of the sales pitch cliches rang true on reflection. I have tried Sealy Posturepedic Platinum and am currently confused as to where to go to get solid advice and a price that isn't discounted by 119% or "we can do this deal but only today"??? !!!!!!! why pressure the customer if you want to be trusted? On balance i'd like some kind of pocket sprung mattress with a latex/memory foam top (pillow top or whatever they call it) The base i own is birch sprung slats so Tim, I have been impressed with your honest and frank comments in here are you allowed to advise me at all?

bellabooski

I bought a 'sleep to live' mattress 700 series from Bensons almost a year ago. It's the best £699 I ever spent, I ABSOLUTELY love it! I suffer with severe arthritis in my spine and hips and I couldn't get comfy on my previous orthopaedic mattress it was like sleeping on a brick. The 'sleep to live' gives support where needed without being over firm. I realise how important it is to choose the right mattress and for me personally this was definately the right choice. It makes me smile as I get into bed at night and I'm reluctant to get out in the morning!
Good luck with whatever you choose.
Bella:)

trumpton

Jaxxon, I just saw this on ther Grabbit forum, Tesco half-price mattress:

http://direct.tesco.com/q/R.205-5270.aspx

ankspon

We bought one as my wife was struggling to sleep on 4 different mattresses we bought previously.She sleeps like a baby now.

Tim_Deegan

trumpton wrote: »

Jaxxon, I just saw this on ther Grabbit forum, Tesco half-price mattress:

http://direct.tesco.com/q/R.205-5270.aspx

You don know that Rest Assured are part of the Silentnight group don't you?? :eek::eek::eek::eek:

Jaxxon

Thanks for the info, i did find the sleep to Live one comfy and was going to buy till i read the info on the mattress tapering, smelling bad, being a different size to the one they saw, and the customer service issues. A lot of money to spend if the product and it's manufacturer are not that great. I actually want a Super Kingsize so the cost was in the region of £2000. I know you only get what you pay for but i want to make sure it's actually a real and reflective price>???

Tim_Deegan

Jaxxon wrote: »

Thanks for the info, i did find the sleep to Live one comfy and was going to buy till i read the info on the mattress tapering, smelling bad, being a different size to the one they saw, and the customer service issues. A lot of money to spend if the product and it's manufacturer are not that great. I actually want a Super Kingsize so the cost was in the region of £2000. I know you only get what you pay for but i want to make sure it's actually a real and reflective price>???

£2000 is very very expensive for a bed with non turn mattresses, which have been made that way to cut production costs.

Jaxxon

Thing is it's all relative, if you look in John Lewis it's not that high. Then again you can find expensive things every where and if you have no bench mark to guage it against how would you know any better. What is it they say, you spend a third of your life in bed...maybe a good investment. I mean, how are we the great unwashed supposed to know that no turn (more convenient) isn't an improvement/advanced more modern design?