Studio Outlet - Big Big Savings! (merged)

Zippyant

Sorry to hear of your problem's .. must be Area related.... I am now on my 4th order... the first three have all been delivered in good condition and exactly has ordered... OK maybe 7-10 days delivery a little slow.. but great quality of product at these prices..Big Thanks to EmphatiC-Hank

Katyag

Yes mine came in a box with a blue bag for lining. The box is great and im now using it as my storage boc for this years xmas presents!!

mariauk

I am yet ANOTHER Happy, satisfied customer and have found customer service, packaging and the quality of goods to be fine! I do feel sorry for everyone out there who have had problems but at the end of the day the website had only been up and running for a couple of days when they got bombarded with orders and for that reason I think everyone should have a bit more patience and understanding Anyone who has had problems with delivery should write to Studio and complain, this SHOULD help them with choosing a better system/delivery service in the future. Come on people, give them a chance, we can`t all be perfect all of the time, especially when its something new

Maria

lellie

some of my items just came in a bag with the hole in too.. the other in a box.

horizon

Another sorry tale here !

I ordered numerous items a few weeks ago.
Have received 2 of the items.
Had an email last Friday saying all the remaining goods were despatched.

Had an email today saying that the goods they supposedly despatched last Friday were now out of stock and I wll be getting a refund !!

How the **** does that work?

What a shower of s****

If our company offered customer service of this level we'd all be out of a job !

salthegal

yup they seem ok when the items are in stock, yet when they are not they ship orders anyways and dont notify customers or they send different size, thats where the terrible cs comes into place and all hell breaks lose. In a pain in the backside finding items are missing and in the wrong size, then emailing them, then waiting and sorting out pickups, replacements, refunds blah blah blah. They should just tell the customer an item isnt in stock before they ship it.

frosty

I am on my 5th order and I have not had any problems.

Mumstheword

My 2nd order is still showing as in progress. it was ordered 10 days ago, and cs now say to allow 7-10 WORKING days for delivery.

salthegal

yup, orders seem to generally go smoothly when they have the stuff in stock, my first one did. Though doesnt explain my two missing items (which they are still selling), so must have been having a bad day.

dollop

some order just come in dribs and drabs i wouldnt worry about it all mine seem to have come seprately,there having teething troubles,but at them prices as long as they arrive who cares lol