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Talk Talk Price Increases. Bundle Changes. (Including Inclusive 0845/0870 calls)

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  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Not at all Heinz - in fact quite the oposite. The only available tariff for new customers taking broadband is myTalkTalk Essentials - this is the tariff we will be offering free 0870/0845 calls with and free daytime local calls. It is also the most flexible tariff as you can add boosts to taylor the tariff to your needs. All other tariffs will therefore become legacy tariffs and while customers can stay on them if they choose to they will not be available to new customers therefore simplifying the range of tariffs we have on offer.

    Cheers
    EmmaL x
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi Emma,

    Thanks for your help ;)
  • Hi Igb2100,

    As per the posts on the TalkTalk Members forum you will not loose your international calls element after 2nd June as you have changed plan now. Only customers taking the myTalkTalk plan after 2nd June will not get international calls as part of the package.

    Kevin,

    Free 0870/0845 calls are only being offered as part of the myTalkTalk plan so you would need to change tariff to benefit. There are no planed price changes for your tariff at this time.

    Cheers
    EmmaL x

    Hi Emma and all here, I have been with Talk Talk for two months, great service no problems at all. I am on the my talk talk paln since joining, will I sill have my inclusive international calls after 2nd June, thanks in advance.
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi DTL,

    As an existing myTalkTalk Essentials customer you will get the free daytime local calls from 1st May and free 0870/0845 calls in line with your tariff from 2nd June. If you are already on myTalkTalk there is no need to opt in to the service.

    Cheers
    EmmaL x
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • millie
    millie Posts: 1,535 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    How do I tell what tarriff I am currently on. I pay £19.50 a month and do not pay for any landline calls?
  • 1carminestocky
    1carminestocky Posts: 5,256 Forumite
    Cashback Cashier
    Crikey, I'm confused. Am I right in thinking no-one joining talktalk AFTER 2/6/09 will be able to benefit from free international calls?
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • utilitybroker
    utilitybroker Posts: 2,207 Forumite
    Crikey, I'm confused. Am I right in thinking no-one joining talktalk AFTER 2/6/09 will be able to benefit from free international calls?

    See Post 6 http://www.talktalkmembers.com/forums/showthread.php?t=15008

    "Customers changing to the myTalkTalk package after 2nd June will not get the international element."
  • 1carminestocky
    1carminestocky Posts: 5,256 Forumite
    Cashback Cashier
    See Post 6 http://www.talktalkmembers.com/forums/showthread.php?t=15008

    "Customers changing to the myTalkTalk package after 2nd June will not get the international element."



    Thanks but I think we may be talking at cross purposes here. My query was regarding new customers joining talktalk after 2/6/09.
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Guys,

    Millie, you will be able to see what plan you are on from your bills. There will be line rental charges, call charges and tariff charges listed. If you are being charged around £19 per month my bet would be you are on Talk 3 or Talk UK Anytime.

    Carmine,

    Any customers currently on myTalkTalk will continue to get the international calls as part of their myTalkTalk Essentials plan. Customers who take myTalkTalk Essentials after 2nd June either as a new customer or an existing customer moving package will no longer get the international calls as part of the tariff. Any existing customers will not loose the international calls after this date though. If a customer taking myTalkTalk Essentials after 2nd June wants free international calls to 36 countries then they will be able to purchase a boost for around £2 to allow them to make these calls.

    Cheers
    Em x
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • fezer
    fezer Posts: 124 Forumite
    Part of the Furniture 100 Posts
    Hi
    I am on Talk 3
    I know I will have increased line rental but will I get free 0845/0870 from June and keep the free international calls.
    Confused
    Thankyou
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