Orchid Dialler Discount

steven_cardwell

Ok, will give that a go.

When i dial after that, should i still hear the pence per minute charges like i did before, when dialling 1899, 18866, etc??

April2

steven_cardwell wrote:

Ok, will give that a go.

When i dial after that, should i still hear the pence per minute charges like i did before, when dialling 1899, 18866, etc??

Yes, you're still dialling the same number - it's just that the Orchid is doing part of the dialling for you.

OTOH, it's Saturday. If you're on a CPS with free weekend 01/02 calls, the Orchid should not be routing your calls today - just sending them out on your CPS provider (i.e. no announcement).

jem16

steven_cardwell wrote:

Ok, will give that a go.

When i dial after that, should i still hear the pence per minute charges like i did before, when dialling 1899, 18866, etc??

As April2 says, yes you will still hear the announcement. You can also use CWClient to check that your table has been downloaded. If it has you will see that your table is now Active and it will show the time of your last callback.

steven_cardwell

All i get with this CW Client is "cant connect to server" !!

Not getting any "0p per minute" messages either, so something aint working.

I did try and do the reset that was further back the thread as well.

I have emailled orchid about it.

Don't seem to be having much luck! lol

jem16

steven_cardwell wrote:

All i get with this CW Client is "cant connect to server" !!

You do get this the first time you try to connect. You then have to change the IP address in the settings - have you done this?

Not getting any "0p per minute" messages either, so something aint working.

I did try and do the reset that was further back the thread as well.

I have emailled orchid about it.

Don't seem to be having much luck! lol

Orchid support is only available 10-4, Mon-Fri unfortunately.

Does the LED flash? If so for how long?

steven_cardwell

jem16 wrote:

You do get this the first time you try to connect. You then have to change the IP address in the settings - have you done this?



Orchid support is only available 10-4, Mon-Fri unfortunately.

Does the LED flash? If so for how long?

The LED flash goes for about 20 or 30 seconds.

As for the IP settings no, haven't touched anything, if i have to change the IP address, what to??

This is all starting to sound complicated.

All i wanted was a box that plugged in and away we go!

jem16

steven_cardwell wrote:

The LED flash goes for about 20 or 30 seconds.

As for the IP settings no, haven't touched anything, if i have to change the IP address, what to??

This is all starting to sound complicated.

All i wanted was a box that plugged in and away we go!

This reset worked for me -try it.


lift handset and dial **#0000*01536272200*1 then replace handset

lift handset and dial **#0000*1*8 then replace handset

lift handset and dial **#0000*0** then replace heandset

lift hand set and dial **#0000*0*7 then replace handset

lift hand set and dial ***12#4567890*3 then replace handset

The last part is the dial home part.

This is how to change the IP address. It is in the guide that Orchid emailed to you.
• Click on File and Settings
• Change the Host IP address to read as: http://82.68.122.157/
• Leave the Web Server address as Dial/CWServer.dll/
• Click on OK

steven_cardwell

jem16 wrote:

This reset worked for me -try it.


lift handset and dial **#0000*01536272200*1 then replace handset

lift handset and dial **#0000*1*8 then replace handset

lift handset and dial **#0000*0** then replace heandset

lift hand set and dial **#0000*0*7 then replace handset

lift hand set and dial ***12#4567890*3 then replace handset

The last part is the dial home part.

This is how to change the IP address. It is in the guide that Orchid emailed to you.
• Click on File and Settings
• Change the Host IP address to read as: http://82.68.122.157/
• Leave the Web Server address as Dial/CWServer.dll/
• Click on OK

Cheers, i have found the IP address, and got connected, can't make head nor tail of the info tho', everything seems blank!!

Will give the reset codes a try.

steven_cardwell

jem16 wrote:

This reset worked for me -try it.


lift handset and dial **#0000*01536272200*1 then replace handset

lift handset and dial **#0000*1*8 then replace handset

lift handset and dial **#0000*0** then replace heandset

lift hand set and dial **#0000*0*7 then replace handset

lift hand set and dial ***12#4567890*3 then replace handset

The last part is the dial home part.

This is how to change the IP address. It is in the guide that Orchid emailed to you.
• Click on File and Settings
• Change the Host IP address to read as: http://82.68.122.157/
• Leave the Web Server address as Dial/CWServer.dll/
• Click on OK

Thank you!!

Did the reset codes as above, and i now have my "0p per minute" messages coming thru loud and clear!

jem16

steven_cardwell wrote:

Cheers, i have found the IP address, and got connected, can't make head nor tail of the info tho', everything seems blank!!

Will give the reset codes a try.

What have you found first? What is blank?

These video help files are excellent

http://www.orchid-electronics.com/uservideo.htm

You can look at the video, pause it and try it on CWClient.