Advice needed on problems after buying used car on Ebay.

annie42

JK12345 wrote: »

It is very unfortunate that this has tuned into this, but unfortunately I have not heard from your son since Monday, I had an email from your husband yesterday with the £80 offer, and no responses to any of the 2 emails sent today....

Two emails yesterday restating the offer is open until 17th March which is 14 days after the purchase date as per trading terms on the listing. As you have advised you are going to the small claims court there is nothing more for him to do. However we will email you tomorrow via Ebay to maintain contact if you wish.

macman

I hold out little hope for this matter being resolved amicably when the buyer says she received £925, and the seller says she paid £1,000!
If they can't even agree on the sale price paid then they're not likely to agree on anything else!

goldspanners

i think the buyer actually got a bit of a bargain, £925 plus another £80 off,that means this car cost £845. at this kind of money you should be expecting problems,regardless of 14 day money back.
you should have inspected the car better before handing over the cash op. i think it is that simple. i dont think you would have much luck in small claim court against a private seller.

keep us posted on here about how this ends, tis very interesting.

JK12345

Hi, I paid as per the auction to which I have posted a link, its the seller who keeps changing their mind what the price was :-( But the issue is being confused as one minute the son contacts me, then the seller, and then on here his wife!

I know I should have inspected better, but even then I wouldn't have known what to look for, I trusted when I asked if the car was ok, and was assured it was.

With any second hand car I would expect problems, but not one that is sold as mechanically sound yet is totally not roadworthy, especially as I told him I needed it for school runs, and was with my little one when I collected the car, and he was more than happy to take the money and let me drive away with a child in the car, knowing the car had faults :-(.

All that aside, if I buy a car with MOT until December, described as sound with no rattles and bangs and feels like a new car, and then whilst collecting seller assured me car was "straight" regardless of the cost, surely I should expect to have a car that is safe to drive in?

It appears that as they know I am desperate for a car on the road, that they are holding out with silly offers, instead of a sensible agreement, to assist getting this car on the road. It is law that a car sold must be in roadworthy condition, and as per description, and this one isnt :-(

They are aware that when buying the car I spent every penny I had, I just wanted a car that works, that I can drive me and the little one around in.

It is all getting far too stressful, but my only options are having a car parked outside worth about £500 in its current state, and off the road, or persue this and hopefully get the car on the road safely.

Jx

goldspanners

JK12345 wrote: »

It is law that a car sold must be in roadworthy condition, and as per description, and this one isnt :-(

is it? are you sure? im not. maybe from a dealer, but not a private sale.
it isnt thier fault you didnt know what to look for,its hard lines i know, but really isnt the sellers problem, the car was sold via an auction site,very much like a private sale, you dont have a leg to stand on. take the £80 and put it towards repairs.
if you wanted warranty then you would have had to pay much more for a car like this from a dealer.

zoelouise88

Hi JK just had a look at the listing and noticed it said

EXTERIOR IS POOR LOTS OF STONECHIPS ON FRONT END AND DENTS AND SCRATCHES ALL OVER.

you said it 'needs a full respray, and new bonnet bumper and 4 doors. The seller ensured the car was absolutely filthy when collected, thus hiding most of the damage' looking at the photos it doesnt look that bad - but you should have check just how poor it was when collecting, therefore not sellers responsability

OTHER THAN THAT THE CAR IS SOUND, HAS BEEN WELL MAINTAINED HAS NO KNOCKS AND NO NOISES FROM THE ENGINE. IT IS VERY SMOOTH AND QUITE FAST, FEELS LIKE A NEW CAR

if it is making noises and isnt road worthy then i would contact CAB for advice, the seller should have checked evrything before selling and in my opinion if they are offering you an £80 refund then they obviously knew something was wrong with the car as anyone selling a good car wouldnt offer money back just incase the buyer did it after or was just lying to save a few quid.


really hope you manage to get it sorted x

goldspanners

zoelouise88 wrote: »

if it is making noises and isnt road worthy then i would contact CAB for advice, the seller should have checked evrything before selling

no they shouldnt, the buyer should check everything before buying. would you check over your car totally before selling it and gaurantee it?

Brooker_Dave

JK12345 wrote: »

If it helps the item number is 200316114368

"EXTERIOR IS POOR LOTS OF STONECHIPS ON FRONT END AND DENTS AND SCRATCHES ALL OVER"

Dented car turned out to be dented car.

How has the seller decieved you??

zoelouise88

Found a bit of info for OP, hope is some help to you


Buying privately should be cheaper than buying from a dealer. But it is also riskier: the car may be stolen, or it may have been used as security for a loan or hire agreement and actually belong to a finance company. It’s always a good idea to complete an HPI check on a car and this might show up any outstanding finance or insurance claims made on the vehicle in the past.
You have fewer legal rights if you buy privately. The car must be as described, but the other rules don't apply. If a private seller lies about the condition of a car, you can sue for your losses - if you can find the seller.
Some dealers pretend to be private sellers to avoid their legal obligations and to get rid of faulty or over-priced cars. They advertise in local newspapers and shop windows. Warning signs to look out for include:

• Adverts which give a mobile phone number or specify a time to call (it may be a public phone box, not the seller's home).
• The same phone number appears in several adverts.
• When you phone about the car, the seller asks “Which one?”.
• The seller wants to bring the car to you or meet you somewhere, rather than you going to the seller's home.
• When you get to the sellers home and there seem to be a lot of cars for sale on the street

taken from here:
http://www.consumerdirect.gov.uk/before_you_buy/thinking_about/cars/private

goldspanners

and also just to note it says ex police car in the listing. people thrown over bonnets, car getting kicked,high speed chases. this all takes its toll on a car. or have i been watching too many repeats of the proffesionals?