Turned Down for Jobseekers

Garry_Anderson

Liz - what angers me is that somebody took it upon themself to decide that my daughter should get income based JSA - which would reduce her entitlement - the *experienced* advisor admitted this.

So she believed the system is different to what you believe - somebody is wrong - and according to JCP link it is you and your friends on here.

This could be happening to other people.

LizzieS_2

So I'm wrong????

Friends on here??? Sorry, I don't have any(well not in this part of the forum at least), though I do appreciate that some do acknowledge posts indirectly. I can however tell from experience on here who is telling it from JCP working experience, who is current/past claimant and who possibly works in some other JCP advising type role (eg CAB).

I do know from 'experience' that JCP do actually tell what/why benefit to claim (claim didn't even pay out until after work started, lol).

If everyone is wrong and the person making the mistake is right, can you kindly post the exact link as to why?

All over the country and not just restricted to JSA errors occur in financial matters. Some are found and corrected, some simply continue without anyone being any wiser.

atomicsheep

Garry_Anderson wrote: »

Liz - what angers me is that somebody took it upon themself to decide that my daughter should get income based JSA - which would reduce her entitlement - the *experienced* advisor admitted this.

Going for IB JSA does not reduce your entitlement. So only gets less money if she hasn't paid enough contributions to get the full entitlement. Then (and only then) would the savings be taken into account.

Garry_Anderson

atomicsheep wrote: »

Going for IB JSA does not reduce your entitlement. So only gets less money if she hasn't paid enough contributions to get the full entitlement. Then (and only then) would the savings be taken into account.

That used to be the system - contribution based first i.e. if not enough contributions the 'customer' was asked about savings.

My daughter told JCP she had just finished 8 years of contributions - yet they asked about how much she had in accounts and put her down for income based anyway.

When I went with my daughter and queried this - the advisor informed me that it is now up to the 'customer' which type they ask for - but why ask for income based if it reduces your entitlement i.e. it is meant as cost saving for DWP.

Else why is JSA still not "contribution based first i.e. if not enough contributions the 'customer' is asked about savings"?

Garry_Anderson

My daughter has now got a job - and I appreciate that people on here believe there was no underhand behaviour.

However, that does not detract from the things I have wrote being true and me believing there was underhand behaviour.

The only other logical explaination; is the experienced advisor (knowing the fact my daughter had 8 years NIC) could have lied to us about my daughter being put for income based JSA and losing part of entitlement - but why would she do that?

Ossireo

Garry_Anderson wrote: »

Liz - what angers me is that somebody took it upon themself to decide that my daughter should get income based JSA - which would reduce her entitlement - the *experienced* advisor admitted this.

So she believed the system is different to what you believe - somebody is wrong - and according to JCP link it is you and your friends on here.

This could be happening to other people.

I'm thanking you for this post as it really should show everyone to stop trying to assist you further in explaining things as you really cannot be bothered to read anyones explanation or accept people have been trying to help with the experience they have, even continuing to try after your condescending posts. You are accepting the only view you want to accept that fits in with your theory of what happened.

Garry_Anderson wrote: »

BTW: The mistake was trying to put my daughter through as income based - the advisor said that savings details should not have been asked and then deleted them off the system.

Maybe one last try as I am a glutton for punishment. As many people have said the computer will not allow you to input a Income-based claim ON ITS OWN, you have to enter the contribution based screens to finalise the application (I am going to assume in all your intelligence that you have posted about you will understand that when you complete certain computer applications they have a path of screens you have to visit before you can enter the next one) If these screens have been incorrectly completed or the wrong details are on there for her contributions then your daughter may have an award notice that would have said she has NIL entitlement to JSA(C) due to insufficient contributions and an entitlement to JSA(IB) or £X amount based on her circumstances. The JSA(IB) entitlement (even though you didn't want her assessed for it) would not have stopped her getting JSA(C) or reduced her JSA(C) as savings have no impact on JSA(C), if there was an entitlement to JSA(C) it takes priority as the government will always pay a contributions based benefit BEFORE an income based one.

The only mistake here is that a dual claim was taken rather then a JSA(C) claim only, but it still would have no effect on her JSA(C) entitlement as that is the priority to pay.

And just FYI, the reason you may come across condescending people in the Jobcentre is most likely a mirror of how YOU talk to people. Treat people how you would like to be treated yourself in life, it tends to get you further in my experience and people tend to go out of their way to help you when you are nice and assertive rather then agressive and sarcastic.

Ossireo

Garry_Anderson wrote: »

That used to be the system - contribution based first i.e. if not enough contributions the 'customer' was asked about savings.

My daughter told JCP she had just finished 8 years of contributions - yet they asked about how much she had in accounts and put her down for income based anyway.

When I went with my daughter and queried this - the advisor informed me that it is now up to the 'customer' which type they ask for - but why ask for income based if it reduces your entitlement i.e. it is meant as cost saving for DWP.

Else why is JSA still not "contribution based first i.e. if not enough contributions the 'customer' is asked about savings"?

It will always be the case that JSA(C) is a preference as this is also a person NOT on a "means tested benefit", which in itself is better for National Statistics, if you think about it logically, a JSA(C) customer is practically paying for their own benefit which is preferable to adding another person to the means tested statistic. That probably doesn't make a lot of sense, but its just a general idea as JSA(C) and JSA(IB) customers have always been recorded seperately.

Oldernotwiser

What has amused me on this thread is GA's signature
"If your judgement or opinion does not fit ALL the facts then it is not the facts that are wrong" ~ Garry Anderson - Haverhill UK

Ironic or what?

Garry_Anderson

Quote: "I'm thanking you for this post as it really should show everyone to stop trying to assist you further in explaining things as you really cannot be bothered to read..."

1. I don't need help - just making the point about JCP ripping my daughter off.

2. I read - it is just a mismatch with what JCP told us and is stated on their site.

Garry_Anderson

Quote: "As many people have said the computer will not allow you to input a Income-based claim ON ITS OWN, you have to enter the contribution based screens to finalise the application..."

As stated - so it is "you really cannot be bothered to read" - she was not claiming income based - therefore this screen was not needed.

i.e. The system is clearly set up wrong if you *have to* ask questions on *personal information* that is not needed.

If there was requirement for means tested benefit - then this information could be asked - but there was not.