We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

WARNING: Amazon.co.uk has started to CANCEL user accounts! Amazon customer complaint.

Options
2456

Comments

  • willo65
    willo65 Posts: 1,012 Forumite
    If you have returned a lot of items within 7 days and therefore not paid delivery then it is costing them money to post these items to you only for you to return them again. Did you sometimes order two similar items knowing you were going to send at leat 1 of them back? maybe this is why they have done it.
  • kavakava
    kavakava Posts: 200 Forumite
    Part of the Furniture Combo Breaker
    willo65 wrote: »
    Did you sometimes order two similar items knowing you were going to send at leat 1 of them back? maybe this is why they have done it.

    No, have never done that. I do not LIKE sending items back - who likes going to the post office?
  • willo65
    willo65 Posts: 1,012 Forumite
    ok. Was just a thought...
  • marsupial_mama
    marsupial_mama Posts: 148 Forumite
    This is just horrible! And they would definitely have to refund you for gift certificates.
    Personal Challenge - Debt Free Debt: Loan £[STRIKE]995[/STRIKE][STRIKE]858[/STRIKE] )!, credit card[STRIKE] 2500 [/STRIKE] £900
    [FONT=georgia, bookman old style, palatino linotype, book antiqua, palatino, trebuchet ms, helvetica, garamond, sans-serif, arial, verdana, avante garde, century gothic, comic sans ms, times, times new roman, serif]After the first four years the dirt doesn't get any worse. [/FONT][FONT=georgia, bookman old style, palatino linotype, book antiqua, palatino, trebuchet ms, helvetica, garamond, sans-serif, arial, verdana, avante garde, century gothic, comic sans ms, times, times new roman, serif]
    The only man who sticks closer to you in adversity than a friend is a creditor.

    [/FONT]
  • lr1277
    lr1277 Posts: 2,139 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Just googled and found somebody who lost their account and then after a 3 month battle the account was reinstated. More details here:
    http://jackal.livejournal.com/2008946.html

    HTH
  • yorksrabbit
    yorksrabbit Posts: 469 Forumite
    OP:

    Please re-check with Amazon. In the US as here, the company is shutting down customer accounts on this specific basis:
    A careful review of your account indicates that you have required refunds on a large majority of your orders for a variety of reasons.

    In other words: in every 10 orders placed, the customer has required a refund on at least 6; on 100 orders, at least 60 refunds.

    (That math would apply only if refunds occurred on "a majority of your orders"; the ratio would be even higher for a "large majority".)

    You need to go back and dispute Amazon's own math because your recollection of your account activity is at variance with Amazon's.
  • kavakava
    kavakava Posts: 200 Forumite
    Part of the Furniture Combo Breaker
    I agree - It has definitely not been a majority, let alone "large majority". I'd love to talk to someone at Amazon, but they have not returned my emails or my calls yet...
  • Brooker_Dave
    Brooker_Dave Posts: 5,196 Forumite
    kavakava wrote: »
    I agree - It has definitely not been a majority, let alone "large majority". I'd love to talk to someone at Amazon, but they have not returned my emails or my calls yet...

    See if someone at your local paper is interested in the story, they're often gagging for news.
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • Pollycat
    Pollycat Posts: 35,769 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    What an appalling letter!

    AND, the thing that gets me is that they have the cheek to end it with
    Warmest regards

    Liam OShea

    Please keep us informed, kavakava.
  • SkintBrideToBe
    SkintBrideToBe Posts: 6,646 Forumite
    Part of the Furniture 1,000 Posts
    Cant believe the way they are treating you, thats terrible, hope u get some comeback from it. They def cant hold back on any money owed to you surely?
    2021 Please Be A Better Year
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture