Help - Hubbies PC keeps crashing

Sarahjovi

My OH's computer, bought especially for games Pentium 4, 3.0 ghz, 6600 nvidia graphics card! keeps crashing on him. Our local computer expert has not been able to fix it, has replaced various components, updated drivers, added memory, ran various diagnostic tests etc.,

During playing a game, It goes to a blue screen with error message and then restarts and we end up with this error message:-

BCCode : 100000d1 BCP1 00000000 BCP2 00000002 BCP3 00000000 BCP4 F6871BD2 OSver 5_1_2600 SP: 2_0 Prodct 256_1

I've searched various websites via google and Microsoft, but seem to be going around in circles to find the answer. He doesn't use the pc for surfing the net, so its unlikely to be a virus.

Any ideas?

Thanks

Sarah

phil999_2

on the error message there should be a bit where you can "click here for the technical data" please click on that and post the contents. It might give us more to go on.

Phil

DamianA_3

i concur with phil999 the error message doesn't give us much to go on. However, generally with games problems you need to check you are using the latest versions of drivers particularly for display, direct x etc. also google on your error messages and the game you are trying to run, that will often give you an idea what the problem is.

steve_r123

How long has it been crashing?

System restore is always a good place to start......:)

Chippy_Minton

Have you checked the memory with Memtest86?

To prevent the computer restarting so you can read the BSOD error message, right-click My Computer and choose Properties, then Advanced tab. Click Settings in Startup and Recovery and untick Automatically restart under System failure.

Sarahjovi

phil999 wrote:

on the error message there should be a bit where you can "click here for the technical data" please click on that and post the contents. It might give us more to go on.

Phil

C\Documents and Settings\Bill\Desktop\c|docume~1\Bill\Locals~1\temp5Fc3dir00\mini020906-03.dmp

C\Documents and Settings\Bill\Desktop\c|docume~1\Bill\Locals~1\temp5Fc3dir00\symsdata.xml

These are the technical information files (?) that are given.

Thanks

Sarah

Sarahjovi

steve_r123 wrote:

How long has it been crashing?

System restore is always a good place to start......:)

We tried system restore back as far as it would go, it still crashed.

Thanks

Sarah

Sarahjovi

Chippy_Minton wrote:

Have you checked the memory with Memtest86?

To prevent the computer restarting so you can read the BSOD error message, right-click My Computer and choose Properties, then Advanced tab. Click Settings in Startup and Recovery and untick Automatically restart under System failure.

The computer isn't connected to the internet. Can I download it onto a disc and run it from there?

Sarahjovi

DamianA wrote:

i concur with phil999 the error message doesn't give us much to go on. However, generally with games problems you need to check you are using the latest versions of drivers particularly for display, direct x etc. also google on your error messages and the game you are trying to run, that will often give you an idea what the problem is.

It seems to crash on most games!

Have googled error message, seems to bring up technical forums, with people asking the same questions.

No definate answers.

Sarah

Chippy_Minton

Sarahjovi wrote:

The computer isn't connected to the internet. Can I download it onto a disc and run it from there?

Yes, go to the website and download it to your hard drive.

Sarahjovi

Ok here is the stop error screen info:-

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Technical Information

***Stop: 0x00000D1 (0x00000000, 0x00000002, 0x00000000, 0xF6460BD2)
***cmuda.sys - Address F6460BD2 base at F643A000, Datestamp 4129a8F6

Does this help?

Thanks

Sarah