McAfee says Ii'm not protected ....

asininity

Cut your loses you paid money for rubbish, blunt but true. Uninstall it, get better free programs.

AHAR

What is the precise problem McAfee is warning about? Double-click the M icon in the bottom-right corner and it'll show you the status of the different components.
I've seen it warn about not having the latest version of one of the package's components and describe that as meaning you're "not protected" even though you may not actually be using that feature anyway.
The naysayers seem hasty to tell you to get rid of something before even finding out the exact nature of the problem...

DCFC79

I use avast and avira obviously on different machines and they are both pretty got for anti virus

Phantom_Flan_Flinger

It can also show if it's not done a full scan in 30 days.

chaddy7604

I bought this Toshiba lappy I'm using on 31st Jan, it came pre-installed with McAfee Security Suite, first thing I done was load up AVG

Unistalled the McAfee thro Add/Remove progs last night, now I've just ran the above uninstaller file after coming across this thread, thanks guys

I may even consider removing AVG and trying one of the others mentioned

DCFC79

chaddy7604 wrote: »

I bought this Toshiba lappy I'm using on 31st Jan, it came pre-installed with McAfee Security Suite, first thing I done was load up AVG

Unistalled the McAfee thro Add/Remove progs last night, now I've just ran the above uninstaller file after coming across this thread, thanks guys

I may even consider removing AVG and trying one of the others mentioned

one of the others mentioned are fine, i find both better than avg

top_drawer_2

AHAR wrote: »

What is the precise problem McAfee is warning about? Double-click the M icon in the bottom-right corner and it'll show you the status of the different components.
I've seen it warn about not having the latest version of one of the package's components and describe that as meaning you're "not protected" even though you may not actually be using that feature anyway.
The naysayers seem hasty to tell you to get rid of something before even finding out the exact nature of the problem...

hi,

Thanks!!

it states that I am not protected and says Computer and Files, email and IM require attention....

Jen

aliEnRIK

Jen ~
The longer you leave this, the more likely you are to infect the computer.
My advice is use the uninstall tool NOW

reboot and install Avira
Download AVIRA ANTI VIRUS PERSONAL (Top right)
http://www.filehippo.com/download_antivir/

then (Or even before if you wish), check the computer is clean ~

Download MALWAREBYTES (Make sure you click 'DOWNLOAD NOW')
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
UPDATE and FULL SCAN
Post the log here AFTER youve deleted everything it finds


Download SUPERANTISPYWARE (Top right)
http://www.filehippo.com/download_superantispyware/
UPDATE and SCAN


Download HIJACK THIS (Top right)
http://www.filehippo.com/download_hijackthis/
SCAN and post the log so we can see whats running
(do NOT do anything else but scan and post the log)

chaddy7604

DCFC79 wrote: »

one of the others mentioned are fine, i find both better than avg

I binned AVG and loaded Avira, on the first scan it picked up 20 unwanted items as shown below

Starting the file scan:

Begin scan in 'C:\' <Vista>
C:\hiberfil.sys
[WARNING] The file could not be opened!
C:\pagefile.sys
[WARNING] The file could not be opened!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4LHL8III\resultCAGA87RP.htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4a0a5b02.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4LHL8III\result[2].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4a0a5b0a.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4LHL8III\result[4].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4a0a5b0f.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4LHL8III\result[5].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4a0a5b14.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\HH88SR94\46860_dyn[1].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '49cf5aeb.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\HH88SR94\go[1].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '49f25b2a.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\HH88SR94\search[11].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '49f85b25.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\HH88SR94\search[8].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '49f85b29.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\MW5FJYR0\result[9].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4a0a5b33.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\MW5FJYR0\smartsearch[1].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '49f85b3f.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\UQO8SKU3\ppc[1].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '49fa5b50.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\UQO8SKU3\promote[1].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4a065b52.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\UQO8SKU3\promote[2].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4cf12bdb.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\UQO8SKU3\promote[3].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4a065b53.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\UQO8SKU3\promote[4].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4cf12bdc.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\UQO8SKU3\promote[5].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4a065b55.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\UQO8SKU3\promote[6].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4cf12bde.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\UQO8SKU3\promote[7].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4a065b54.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\UQO8SKU3\result[2].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4a0a5b47.qua'!
C:\Users\Guest\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\UQO8SKU3\result[6].htm
[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
[NOTE] The file was moved to '4d27a8c0.qua'!
Begin scan in 'E:\' <Data>


End of the scan: 15 February 2009 00:09
Used time: 21:44 Minute(s)

The scan has been done completely.

16987 Scanning directories
373099 Files were scanned
20 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
0 files were deleted
0 files were repaired
20 files were moved to quarantine
0 files were renamed
2 Files cannot be scanned
373077 Files not concerned
1420 Archives were scanned
2 Warnings
20 Notes



That's 20 more than AVG found

DCFC79

Im glad you got rid of avg, i found it ok to use at first a few years ago but it would get slower and slower when doing a scan, nothing compared to avira or avast