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  • loony2012
    loony2012 Posts: 216 Forumite
    Derivative wrote: »
    Sorry for reposting, but has anyone managed to find an 0800 or national number for these fellows yet?

    Old one I used to use has stopped working now and I do not have a landline so calling 0845 costs 40p+ a minute.

    That's one good thing about TalkTalk. 0845 costs us nothing to phone :)
  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Derivative wrote: »
    Sorry for reposting, but has anyone managed to find an 0800 or national number for these fellows yet?

    Old one I used to use has stopped working now and I do not have a landline so calling 0845 costs 40p+ a minute.

    I used 0800 7816314 (option 2 it you're an existing customer) last week to contact them.

    My online account is blocked. Apparently, they think my credit card number has made its way in to the wrong hands and they're sending me another card, but they're being a bit slow about it.

    Coincidently the same thing happened to one of my other cards just after Christmas.

    Oddly I only shop at big, well-established, companies such as Amazon, Play.com, Tesco, Asda, etc. So I wonder which of them has had their customer database snaffled.
  • Derivative
    Derivative Posts: 1,698 Forumite
    SnowTiger wrote: »
    I used 0800 7816314 (option 2 it you're an existing customer) last week to contact them.

    Very strange - just tried this now and it worked.

    For a period of a few weeks before the number had been disconnected.

    Thanks!
    Said Aristippus, “If you would learn to be subservient to the king you would not have to live on lentils.”
    Said Diogenes, “Learn to live on lentils and you will not have to be subservient to the king.”[FONT=Verdana, Arial, Helvetica][/FONT]
  • yellowmonkey
    yellowmonkey Posts: 7,052 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Is anyone else having a problem logging on to their website ?

    Wont let me connect.
  • only_mee
    only_mee Posts: 2,367 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Can sign in fine
  • yellowmonkey
    yellowmonkey Posts: 7,052 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    OK Thanks.
  • blitzboy
    blitzboy Posts: 477 Forumite
    yellowmonkey wrote: »
    Is anyone else having a problem logging on to their website ?

    Wont let me connect.


    Yes. I can't even open the website homepage, let alone log in.

    Temporary problems i expect
  • yellowmonkey
    yellowmonkey Posts: 7,052 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Glad its not just me then ;)
  • only_mee
    only_mee Posts: 2,367 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    yellowmonkey wrote: »
    Glad its not just me then ;)

    If you pass me your details i will log on for you and let you know anything you require (joke)
  • yellowmonkey
    yellowmonkey Posts: 7,052 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    edited 16 February 2012 at 12:03PM
    only_mee wrote: »
    If you pass me your details i will log on for you and let you know anything you require (joke)

    Why thank you for your kind offer but it is back on now :dance:
This discussion has been closed.
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