Orchid V4, V4+ Programing Tool Support

Heinz

To save others a little time, THIS is the item in question.

RatAtAt

Here is another way to see what your system is dialing via a BT landline (don't know if it works with other landline providers):

1. Dial a number you KNOW will not answer - then when BT offers Ringback press 5 to set it up.

2. Get a new dial tone, then press the star key (*) followed by the hash key (#), the number 37 and then the hash key once more. You will hear the complete sequence you system originally dialled (including any preamble such as 18185 etc):j

3. Get another new dial tone, then press the hash key (#) followed by the number 37, and then the hash key once more to cancel the Ringback (which will otherwise automatically cancel after 45 minutes).

rkm_hm

RatAtAt wrote: »

Here is another way to see what your system is dialing via a BT landline (don't know if it works with other landline providers):

1. Dial a number you KNOW will not answer - then when BT offers Ringback press 5 to set it up.

2. Get a new dial tone, then press the star key (*) followed by the hash key (#), the number 37 and then the hash key once more. You will hear the complete sequence you system originally dialled (including any preamble such as 18185 etc):j

3. Get another new dial tone, then press the hash key (#) followed by the number 37, and then the hash key once more to cancel the Ringback (which will otherwise automatically cancel after 45 minutes).

You will HEAR the complete sequence? How many people do you know who can tell what numbers have been dialled just by hearing the tones? OK, you can probably count the NUMBER of digits dialled so as to know whether or not there was a prefix - but can you tell the difference between 18185 and 18866?

Don't you think that a little box which DISPLAYS the numbers in real time is a bit less hassle?

RatAtAt

rkm_hm wrote: »

You will HEAR the complete sequence?

No - You will hear the number sequence SPOKEN :cool:

rkm_hm

RatAtAt wrote: »

No - You will hear the number sequence SPOKEN :cool:

OK, that's slightly better - but still a pretty messy way of doing it.

How do you go about finding numbers which you KNOW won't be answered in each category - local, national, mobile, international, premium rate, etc. - so that you can test the whole routing table?

Quentin

You seem highly defensive of this ebay item. Are you promoting it?

RatAtAt merely suggested a money saving alternative that can be used immediately - it seems your suggestion costs and you have to wait a month for it to turn up (and the seller has too many recent negs to be trusted!)

rkm_hm

Quentin wrote: »

You seem highly defensive of this ebay item. Are you promoting it?

RatAtAt merely suggested a money saving alternative that can be used immediately - it seems your suggestion costs and you have to wait a month for it to turn up (and the seller has too many recent negs to be trusted!)

No, I'm absolutely not promoting it if, by that, you mean do I stand to gain if anyone else buys one. You may be able to get the same thing from somewhere else, but I haven't found anywhere in the UK that stocks it. I agree that this seller has a lot of negative feedback - but it's still a small percentage of overall transactions. I think the main complaint is waiting a long time for delivery because the "free economy delivery" offered seems to take an age to get it to Europe. I did at one stage suggest to the seller that it must be coming in a rowing boat!

I'm afraid that I'm still struggling to get my head around RatAtAt's method, and am yet to be convinced that it would actually work. But I KNOW that the device which I have works. If that sounds defensive, I'm sorry!

Bigun28

I've got an unusual problem with my V4 Dialer that I need some help with. I've been using the V4 (Model DSD4) for some years, from the days when Orchid use to programme it, to more recent times when I've programmed it using DTMF codes dialing from my phone using Kevin's spreadsheet (very useful).

I've just moved house a few months ago and at my previous home I had it all set up with Primus as my line provider (via CPS) and 18185 for my calls, and every call I made gave me the standard 18185 message at the start = '0p per minute' etc.

In my new home, I've got the same set up again with Primus and 18185. I've used the spreadsheet as normal to run the following as shown in shilcor's 'Manual Programming Guide' (very useful again), following the steps:

• Set Non-Managed mode (**#0000*0*8)
• Set Daytime time band (***06001800*5)
• Set Weekend time band (***6000072359*6)
• Set the internal clock (**#0000*17197130512*2)
• Set you local STD code (***01296*4)
• Clear the Carrier Code Table (**#0000*2222*6)
• Clear the Routing Code Table (**#0000*1111*6)
• Program entries into the Carrier Code Table (*#**18185*1)
• Program entries into the Routing Code Table (*###*2*9#4111#01#) for local etc.

As I programme each step, I pre-dial my phone, then press call and hear the tones being dialled, and also notice the red light light up on the V4 dialler, hang up and then dial the next code, as I've always done before. Sometimes I get 'Number has not been recognised etc.

The problem is that when I try to check if it is working (dialling a local number, an 01 number and a mobile), the V4 dialler will not route anything through 18185 (no message being heard and nothing is billed by 18185), it just goes straight through and connects via Primus. I've tried setting it so that all calls (Local, 01 and mobile - day, evening and weekend – Lines 1, 2 and 10 of the spreadsheet) should go through 18185. But it dials each time, and connects ok, but just not through 18185. All calls are set as 'Allowed', so no reason for the V4 to be blocking anything.

Interestingly, I also have a spare V4 dialler which does the same when I program it in the same manner. I thought it might be Primus blocking the 18185 override, but if I dial in 18185 and then the number, I get the 18185 standard message and then the call connects, so the line is ok to use an override, and I do have my 18185 account set so that it does give the tariff message when used.

Any ideas why both diallers, when programmed as above, will not route any calls via 18185?

Heinz

If you have the same setup in your new house as you had in your old (BT line, Primus CPS and 18185 account), why was there any reason (except, possibly, the STD code) to re-progam the V4?

Bigun28

Heinz - I actually moved in Feb, but didn't get around to setting up the dialler until this week. So the dialler was sat in a drawer for a few months and I thought I would program from scratch to set it all up again just to be sure that everything was correct. Looking back, I suppose I should have left it as was and reset the time and local code, but hindsight is a wonderful thing.

I suppose the only thing I did different this time (that I haven't done before) was set the dialler to Non-Managed mode at the start, which was something I noticed in shilcor's manual. Could it be that? Is there a way to set it back to managed mode (as it was when it dialled back to Orchid) to test out the theory?