New Info On Mobile Rainbow (merged)

Freefall

skip2mylou wrote:

Hi Freefall, I signed up with MobileRainbow too...they mentioned in their T&Cs that "free gifts and cash back are subject to a ‘clearance’ period, and are sent separately 120 days after purchasing your equipment"

have you been able to make any sense of this? cos they told me that the claim vouchers will be sent to me 15-20 days after my phone's delivery, no mention of 120 days.

I believe the 120 days is with regard to free gifsts (such as iPODs) as some people order the contract and send it back (minus the free gift).


Freefall

Micky

Freefall wrote:

Any suggestions on who? Someone has said Mobile Outlet.

Chazz

How much time do you have?

The reestitmutton and the mobiles4everyone websites usually list a few 12 months free line rental for a 12 month contract, all the usual suspects although not so many at the moment:

Mobileoutlet, onestopphoneshop and phoneboxdirect

Reading through the various posts on this messageboard, I'm beginning to think that dealing with a company that's part of (or linked to) CPW doesn't necessarily mean cashbacks will be forthcoming.

Freefall

Micky wrote:

How much time do you have?

The reestitmutton and the mobiles4everyone websites usually list a few 12 months free line rental for a 12 month contract, all the usual suspects although not so many at the moment:

Mobileoutlet, onestopphoneshop and phoneboxdirect

Reading through the various posts on this messageboard, I'm beginning to think that dealing with a company that's part of (or linked to) CPW doesn't necessarily mean cashbacks will be forthcoming.

Onestopphoneshop are part of Carphone Warehouse so they are fine.

Freefall

Fortyfoot

I have read a lot of comments about them and OSPS and have gone with e2save.
Fortyfoot

blaster99999

anyone got vouchers or cahback yet

iamconfusedagain

Nope still waiting. First they said 20 days, now 30.

I wonder what the rules are for this cash back stuff.

On the details when you sign up there is no mention of vouchers, only after you have signed up. I wonder if this is allowed??

blaster99999

well i emailed them on thursday and asked how long will it take to get the vouchers , has my phone came today (lg u880) and how do i claim the cash backs and at what point got a very very quick response , which ive printed out just incase i need to take court action at any point, ive got full confirmation from them i will recieve cashback vouchers within next 30 days and i need to send them my 6th 9th 12th monthly bill with the relivent voucher and have included a postal address, claim may take upto 28 days and will be credited to my bank account, gives amounts aswell, so i see ive got them by the b@@locks if they dont payup and ive proof of sending them the stuff they need off to court, only problem i can see is if they close up shop before the 6th month i wonder if my credit card may be liable if this happens, im after another one of these phones but wasnt too keen risking 2 deals from same company just incase. osps phoned me today to ask what im planing to do and offered me 7 months on the lg u880 on a 18 month contract , i told them i can get 11 months on 12 months deal , told them with who and he said because mobile rainbow is a indian based company and not a 3 dealer and thats how they can offer that and they cant match ,, indian based company is this true????

skip2mylou

i dunno if mobile rainbow are based in india....but it just doesn't make sense to claim that that's the reason behind mobile rainbow being able to give a better deal than OSPS...

from my experience, the CPW group of phone retailers (e2save, CPW, OSPS, etc) won't match deals from lesser retailers unless the deal is already closely similar to what they're initially offering...from what i've read, they will only match deals from amongst themselves or dialaphone

doobydoo_3

blaster99999

Did they tell you if the bills to be sent Have to be originals or can they be copies ?(likewise with the vouchers)

sabelu

Have just phoned Mobile Rainbow and spoken to CS who assure me there are no problems with receiving cashback from them. I told them about this site and they said they had not kept anybody waiting for their money. Has anyone had a genuinely real problem and not received their cashback or are we just talking about late redmption vouchers here. If cashback was'nt received how liable would 3 be with honouring this offer or allowing you to cancel ?