I have a Trojan called Trojan.Brisv.A!inf and it won't leave me alone!!!!!

amateur_saver

I got this trojan from downloading something from Limewire, I have all the Norton 360 and firewalls and everything and normally really careful.
I read the advice on how to get rid of it on symantec but it won't leave..... I am getting myself in a right pickle because I am generally okay to do things, not an expert, but can follow the instructions.

Why won't it leave?! I am now running a AVG Anti Virus Scan, which hasn't finished yet, but I read that was better than some of the others, but I am not holding my hopes up. Can anyone help me before my laptop gets launched through the window in to the soggy rainy garden.

Thank you

A_S xx

thomas01155

Have a read of the malware removal thread
http://forums.moneysavingexpert.com/showthread.html?t=133269

GunJack

yeah....use avast or avira anti-virus

seriously, download Malwarebytes Anti-Malware, update and full scan....delete everything it finds.....post the log, and we'll take it from there

GunJack

thomas01155 wrote: »

Have a read of the malware removal thread
http://forums.moneysavingexpert.com/showthread.html?t=133269

....that too

amateur_saver

Okay, thank you..... I will do that and get back to you, as it takes a while. I am doing a full computer scan with AVG anti-virus at the mo...... I even know which file I was downloading at the time as well, for some reason it was going slow, I got bored, so stopped it and so it was incomplete, but it's still done it.

I am so annoyed, but thank you in advance for your help, I'll post it soon xxxx

aliEnRIK

Id suggest uninstalling limewire. Its a computer killer...........

I also believe you have both Norton 360 AND avg?? Thats really NOT wise. Uninstall AVG using the removal tool
http://www.avg.com/download-tools

Then id suggest the following ~
Download MALWAREBYTES (Make sure you click 'DOWNLOAD NOW')
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
UPDATE and FULL SCAN
Post the log here AFTER youve deleted everything it finds


Download SUPERANTISPYWARE (Top right)
http://www.filehippo.com/download_superantispyware/
UPDATE and SCAN

reboot

Download HIJACK THIS (Top right)
http://www.filehippo.com/download_hijackthis/
SCAN and post the log so we can see whats running

aliEnRIK

Also, you said 'firewalls' (Plural). If thats true, you really must uninstall all but one (And switch off windows firewall)

amateur_saver

it's asking me to choose an application to use the AVG remover - what do I use?

x

aliEnRIK

erm

Ive never needed to use the removal tool myself. Have you chosen the 32bit option? (Top one)
It should just 'work' that im aware of.
Ive just downloaded it now and it asked me if I was happy to delete all AVG software and it may need 1 or 2 reboots to complete.

GunJack

this one....

http://www.avg.com/download-tools

avg32bit (top one on list)


...credits to alienRIK for the linky

GunJack

....snap !!! :rotfl: