PPI Reclaiming Discussion part 4

di3004

sapphire_chic wrote: »

Hi, sorry I have no input only more questions at the moment. My dad was told in 2005 he was no longer eligible for ppi on his exsisting loan and that payments would stop as he had turned 65.

Then in 2008 he discovered they had never stopped charging him. He asked for a refund, they tried to deny the mistake had been made even with evidence, now they continue to ask him for payments of the original loan but like a stubburn old goat he is refusing to pay anymore until they give him what they owe (which he would probably use to pay off the loan anyways)

The financial ombudsman have been dealing with this for over 16 months and the bank in question which is Barlceys just are basically ignoring the issue.
If anyone can direct me to a thread, or a link that could help, or just some advice it would be greatly appreciated.

Hello and welcome.;)
Your in the correct place here so not to worry, unless of course you would like a separate thread where you just click on new post, but not to worry you will still receive help here where you are./;)

So sorry to hear that your dad is going through a difficult time with these.

If your dad is in any hardship it may be worth the FOS being told, and then request for fast tracking to get it looked at quicker.

Just a thought, but did you ever request a Subject Access Request (SAR), this is where they send all the info on the account(s) on their data/microfiche, you can request for an SAR for £10 postal order or cheque payment and they have 40 days to comply.
If you do this, its recommended to post by recorded delivery, this would be the proof of posting.
Link here below of the SAR template letter:
http://forums.moneysavingexpert.com/showthread.html?t=1475553

Maybe there will be something amongst the SAR to help back support the complaint, then you can send copies to the FOS.

Wishing you luck with this, please keep us posted.;)

MR.G.

Hi, I took out two loans in 2004 both with insurance, and was not offered any options, the insurance came with the loan. Since 2004 i have had finacial problems, that resulted in me having arreas. I have continued on and made regular payments to clear the loans, and am still doing so. In this situation would i be able to make a claim?

di3004

MR.G. wrote: »

Hi, I took out two loans in 2004 both with insurance, and was not offered any options, the insurance came with the loan. Since 2004 i have had finacial problems, that resulted in me having arreas. I have continued on and made regular payments to clear the loans, and am still doing so. In this situation would i be able to make a claim?

Hi and welcome.;)

The answer is yes you can, it seems they just automatically added the ppi without giving you a choice so give it a go.

Reclaiming link below with template letters, to help you through, also check the checklist of other mis selling reasons as well in case others apply to you, they have 8 weeks in full to respond, post by recorded delivery, this is your proof of posting.
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance
You write to the ones who actually sold you the loans.

If mis sold for the same reasons, then you can if you want to write about both on the same letter, just remember to write both account numbers for each one.

Good luck, ask for help anytime, and please keep us posted.
Cheers.;)

Di

tiggrae

sapphire_chic wrote: »

Hi, sorry I have no input only more questions at the moment. My dad was told in 2005 he was no longer eligible for ppi on his exsisting loan and that payments would stop as he had turned 65.

Then in 2008 he discovered they had never stopped charging him. He asked for a refund, they tried to deny the mistake had been made even with evidence, now they continue to ask him for payments of the original loan but like a stubburn old goat he is refusing to pay anymore until they give him what they owe (which he would probably use to pay off the loan anyways)

The financial ombudsman have been dealing with this for over 16 months and the bank in question which is Barlceys just are basically ignoring the issue.
If anyone can direct me to a thread, or a link that could help, or just some advice it would be greatly appreciated.

if barclays are threatening legal action due to none payment then definatley get onto the FOS - this is one of the 4 criterias where they will definately fast track

tiggrae

MR.G. wrote: »

Hi, I took out two loans in 2004 both with insurance, and was not offered any options, the insurance came with the loan. Since 2004 i have had finacial problems, that resulted in me having arreas. I have continued on and made regular payments to clear the loans, and am still doing so. In this situation would i be able to make a claim?

yes definately, if you told the ppi was compulsory

sapphire_chic

Thank you so much for the responses. I think they are sending threatening letters so i will pass this info onto him tommorrow.

Glittermonkey

Hello,

I'm hoping someone can help. I'm really sorry that I dont have all the facts as it is to do with my ex and not me.

A few years ago (maybe 5?) he took out a loan with Lloyds for £7k. He is useless with money and paperwork so cant tell me how much he pays per month, intrest rates, what the current balance is etc!

At the begining of 2009 he had an operation which led to him being out of work for around 7 months. He eventually stopped getting full pay so obviously got into trouble.

He remebered he pays for "insurance" on his loan which will apparently, according to him, will pay his loan off while he isn't working. Around October time he filled the forms in, sent off evidence that he was out of work including paying his GP £25 to sign the form and letters from his HR department and he hasn't heard a thing since.

Where does he stand with this now? I know he needs to get in touch with the loan company to find out why he hasn't heard back but is he able to cancel the PPI and claim the money back?

Thanks

GM

di3004

Glittermonkey wrote: »

Hello,

I'm hoping someone can help. I'm really sorry that I dont have all the facts as it is to do with my ex and not me.

A few years ago (maybe 5?) he took out a loan with Lloyds for £7k. He is useless with money and paperwork so cant tell me how much he pays per month, intrest rates, what the current balance is etc!

At the begining of 2009 he had an operation which led to him being out of work for around 7 months. He eventually stopped getting full pay so obviously got into trouble.

He remebered he pays for "insurance" on his loan which will apparently, according to him, will pay his loan off while he isn't working. Around October time he filled the forms in, sent off evidence that he was out of work including paying his GP £25 to sign the form and letters from his HR department and he hasn't heard a thing since.

Where does he stand with this now? I know he needs to get in touch with the loan company to find out why he hasn't heard back but is he able to cancel the PPI and claim the money back?

Thanks

GM

Hi there GM.;)

Yes your right, they should pay out if he is unable to work and with his reasons, just as long as it was not a pre-existing medical condition etc.

So they have not paid out at all then?
No letters of explanation from Lloyds at all.

Worth checking out the policy just in case.

However, have your ex requested a Subject Access Request (SAR) for alll they hold on him on his account?
If not then this may be worthwhile.

There is a link here below with a template SAR letter, and he will have to enclose £10 in cheque or postal order payment, they have 40 days to comply.
If he does this, then I would post by recorded delivery, for his proof of posting.
http://forums.moneysavingexpert.com/showthread.html?t=1475553.

If they did not pay out then obviously something is not right and the policy seems to be worthless to him, so he could write to cancel this the same time as trying to reclaim if he wants to.

For more on reclaiming here:
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance
This link is useful with the guidelines of reclaiming, with letter templates, use them if you want to or as a guide with the reasons he has, they have 8 weeks in full to respond, again post by recorded delivery.

Hope they sort this out, please keep us posted and ask for help anytime.
Good luck.;)

Glittermonkey

Thank you, thats great!

Nope, not a word from Lloyds at all, not even a rejection letter.

No he hasn't doen a SAR so will go through the info you've given me and kick him up the bum to do it.

The pre-exisiting medical condition though worries me, he had problems with one knee a few years ago (think it was the opposite one to what was operated on last year) and the report his GP sent included his FULL medical details (yes, including his embarresing illnesses and conditions LOL) so wonder if they are counting it as a pre-exisiting one. Will get him to chase it all up so he can find out.

Thanks again.

di3004

Glittermonkey wrote: »

Thank you, thats great!

Nope, not a word from Lloyds at all, not even a rejection letter.

No he hasn't doen a SAR so will go through the info you've given me and kick him up the bum to do it.

The pre-exisiting medical condition though worries me, he had problems with one knee a few years ago (think it was the opposite one to what was operated on last year) and the report his GP sent included his FULL medical details (yes, including his embarresing illnesses and conditions LOL) so wonder if they are counting it as a pre-exisiting one. Will get him to chase it all up so he can find out.

Thanks again.

Your very welcome.;)

Lloyds should have at least sent a letter of explanantion, so hopefully there will be some info enclosed within the SAR to support his case here.

And of course if they did not pay out because of that reason they should of at least write to let him know, it seems in his case the policy is worthless to him.
Good case to make a reclaim.


Good luck.;)