PPI Reclaiming Discussion part 4

Jman316

pinknico wrote: »

I used this one:

HFC PO BOX 3607 BIRMINGHAM B1 2XJ

or
REGISTERD OFFICE:
NORTH STREET
WINKFIELD
WINDSOR
BERKSHIRE
SL4 4TD

Brilliant . Thank you.

Jman316

Hi, Does this sound like a good/effective letter to send?

I purchased the above policy from you in June 2001 but now believe that I was mis-sold this policy for the following reasons


Your salesperson stated that taking out the policy would assist my credit application.

Your salesperson was very pushy in selling me the policy so that I felt I could not say no.

Your salesperson did not tell me that the policy was optional and I have since realised that I could have applied elsewhere for cheaper insurance cover.
.
Your salesperson stated that taking out the policy was essential for me to get the associated credit.

On one account I have paid for insurance twice. This related to account no

I am concerned the sales assistant that sold me the policy has no financial background and the policy was not sold in my best interests.


Unless you can satisfactorily justify to me that the policy was fair and reasonable I am requesting a full refund of all premiums, and subsequent interest on these payments, that I have paid to date. As I believe I have been deprived of this money I also expect 8% statutory interest, the amount a court would award, to be added to each payment made.

I look forward to a full and prompt response to this letter and for the matter to be concluded within eight weeks or I shall be contacting the Financial Ombudsman to investigate my complaint.

Yours faithfully,

marshallka

Jman316 wrote: »

Hi, Does this sound like a good/effective letter to send?

I purchased the above policy from you in June 2001 but now believe that I was mis-sold this policy for the following reasons


Your salesperson stated that taking out the policy would assist my credit application.

Your salesperson was very pushy in selling me the policy so that I felt I could not say no.

Your salesperson did not tell me that the policy was optional and I have since realised that I could have applied elsewhere for cheaper insurance cover.
.
Your salesperson stated that taking out the policy was essential for me to get the associated credit.

On one account I have paid for insurance twice. This related to account no

I am concerned the sales assistant that sold me the policy has no financial background and the policy was not sold in my best interests.


Unless you can satisfactorily justify to me that the policy was fair and reasonable I am requesting a full refund of all premiums, and subsequent interest on these payments, that I have paid to date. As I believe I have been deprived of this money I also expect 8% statutory interest, the amount a court would award, to be added to each payment made.

I look forward to a full and prompt response to this letter and for the matter to be concluded within eight weeks or I shall be contacting the Financial Ombudsman to investigate my complaint.

Yours faithfully,

Its great but I would change this
Your salesperson did not tell me that the policy was optional and I have since realised that I could have applied elsewhere for cheaper insurance cover.

to this

Your salesperson did not tell me that the policy was optional and I have since realised that if i actually wanted to purchase a policy I could have applied elsewhere for cheaper insurance cover.


I am saying this as the new rules (which do not apply yet) to handling of complaints states that if a company thinks that someone would have purchased PPI (but not a single premium type) they can redress and take into account the cost of a stand alone policy.

Jman316

marshallka wrote: »

Its great but I would change this
Your salesperson did not tell me that the policy was optional and I have since realised that I could have applied elsewhere for cheaper insurance cover.

to this

Your salesperson did not tell me that the policy was optional and I have since realised that if i actually wanted to purchase a policy I could have applied elsewhere for cheaper insurance cover.

cool.

Should i state about malpractice about paying for two ppi's on one account. or leave that for letter two?

Jman316

unfortunately i cannot add my scanned attachments which shows one account but different figs for ppi!! both starting on the same date!

marshallka

Jman316 wrote: »

cool.

Should i state about malpractice about paying for two ppi's on one account. or leave that for letter two?

If you have being paying for two policies then you need firstly an explanation why this happened and then a redess of both and also i would ask to be compensated perhaps. WOrth a shot.

Jman316

marshallka wrote: »

If you have being paying for two policies then you need firstly an explanation why this happened and then a redess of both and also i would ask to be compensated perhaps. WOrth a shot.

In which case i will add "appears that" to this sentence :
On one account I have paid for insurance twice. This related to account no

asmiffy9

Hi, I'm filling in the first template for a claim for my husband, can anyone tell me if I send it to the HSBC branch where he took out the loan, or do I send it to the head office, Thanks

marshallka

asmiffy9 wrote: »

Hi, I'm filling in the first template for a claim for my husband, can anyone tell me if I send it to the HSBC branch where he took out the loan, or do I send it to the head office, Thanks

People usually send to head office.

SR22

Hello to everyone on here, and a great big thank you for all those who spend so much of their time giving advice to those of us in such need.

I have to admit that I've been lurking on the sidelines of this forum for several months now, and, having seen how others have been brave (and sensible ) enough to stand up for their rights, finally decided to start sorting out my own financial life.

I'd always held off from complaining to my bank (Barclays) about anything, being worried that I'd 'Rock the Boat' so to speak with the people who held my life, at least financially, in the palm of their hands. Concerned, if you will, that if I said anything, that they would make things difficult for me as a Self-Employed customer.

What finally made me do something was one incident when I exceeded my overdraft limit for approx. 3 minuites, before correcting the deficit online, and STILL being charged £22 for the slip-up.

Anyway, I've made a start by trying to reclaim the PPI on a Barclayloan, sending the first letter to my branch on the 10th of July.

The letter reads as follows:-


The Manager
Barclays Bank Plc


..............................
..............................

Dear Sir or Madam,

Account number:Barclayloan.........................

(Barclayloan Reference/Agreement No......................

I purchased the above policy from you in February/March 2004 but now believe that I was mis-sold this policy for the following reasons:


(1) I informed your member of staff that I had previous medical conditions but they did not inform me of the effect this could have on the insurance when the policy was sold.

(When I subsequently attempted to claim on the policy during/after a period of hospitalisation during August/September 2006, despite supplying in full the details required by the Claims Office, I did not even receive the courtesy of a reply to the claim, or any reason for the claim being denied, let alone any offer of settlement of the claim.)

(2) Additionally, I now feel that I was not given the correct information when the policy was sold to me, as

• (a) Your salesperson strongly implied that taking out the policy would assist my credit application.
• (b) Your salesperson did not tell me that the policy was optional and I have since realised that in any case, I have alternative insurance cover, ALSO provided by Barclays, and sold to me at the C................. Branch approximately four months earlier, which your sales person MUST have been aware of when reviewing my financial details whilst calculating my loan/repayments.
• (c ) Your salesperson did not give me full information on what the policy would and would not cover.

Additionally, I would also like you to take into consideration the PPI for a previous
loan, (Unfortunately, I do not have a reference number available at present) which
the above loan paid off, and that in respect of that previous loan, I paid a single
premium for my PPI policy but did not see it through to the end of it’s initial term


as described. For which, several of the above mis - selling reasons also apply. Specifically, 2(a), the first part of 2 (b), and 2(c).

You may question why there has been a delay in submitting this complaint. I will answer that by the simple fact that until now, I was unaware that there was anything that I could do with respect to the above.


Unless you can satisfactorily justify to me that the policy was fair and reasonable I am requesting a full refund of all premiums, and subsequent interest on these payments, that I have paid to date. As I believe I have been deprived of this money I also expect 8% statutory interest, the amount a court would award, to be added to each payment made. A sum, in total, in respect of the loan described above, (Ref 05466512) of approximately £ 2,766.72 (64 instalments at £43.23) plus interest at 8%.
This does not include any consideration of the Second loan mentioned.

I look forward to a full and prompt response to this letter and for the matter to be concluded within eight weeks or I shall be contacting the Financial Ombudsman to investigate my complaint.

Yours faithfully,


I recieved a reply on the 4th of September, telling me that they were not yet in a position to respond fully, but that my complaint was being investigated, and that they would contact me again and this should be no later than the 5th October.

I simply wondered what response I might expect from Barclays, (I know that many on here have had problems with Barclays), and what comments you may have regarding the initial letter.

With thanks,

SR22