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PPI Reclaiming Discussion part 4

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Comments

  • showergirl
    showergirl Posts: 885 Forumite
    marshallka wrote: »
    Good luck to her then showergirl. Lets hope they offer a goodwill gesture and it does not have to be there for too long.
    Once they get the letter from the FOS they may take this matter seriously, as I don't think they have looked into it properly.

    Fingers crossed

    I will let you know
  • di3004
    di3004 Posts: 42,579 Forumite
    hi as anyone had any success with barclaycard and if so does anyone know the correct address to send to thanks


    Hi there

    and yes there have been much success, check on the success thread as well.;)

    Have these here, hopefully someone can confirm which address out of the 2, good luck.

    BARCLAYCARD CUSTOMER RELATIONS DEPARTMENT,
    PO BOX 6476,
    NORTHAMPTON,
    NN4 1ZN

    Barclaycard
    Barclaycard House
    PO Box 5592
    Northampton
    NN4 1ZY
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    showergirl wrote: »
    Nassie received a letter from A&L yesterday.

    They refer to the telephone conversation se had on tuesday and has told her their decision remains unchanged and no refund will be issued at this time.

    They regret that they will not enter into any further correspondence regarding this matter unless instructed by the FOS.

    This is their final response letter so guess what I will be doing today.

    Hope you all have a good day and I will be on later as I have the weekend off


    Good luck to Nassie Showergirl.

    If the finance was arranged over the phone, has Nassie requested for a copy of the recordings?

    Good luck.;)
    The one and only "Dizzy Di" :D
  • showergirl
    showergirl Posts: 885 Forumite
    di3004 wrote: »
    Good luck to Nassie Showergirl.

    If the finance was arranged over the phone, has Nassie requested for a copy of the recordings?

    Good luck.;)
    Have rang A&L asking for a copy and they have told her that they are not willing to discuss this matter further unless instructed by the FOS.

    In other words they have told her to get lost.

    So much for their customer service
  • di3004
    di3004 Posts: 42,579 Forumite
    showergirl wrote: »
    Have rang A&L asking for a copy and they have told her that they are not willing to discuss this matter further unless instructed by the FOS.

    In other words they have told her to get lost.

    So much for their customer service

    That is not nice of them is it??

    Have Nassie requested a Subject access Request (SAR)?
    This way they must comply with the request and send the recordings, or she could report them otherwise.
    The one and only "Dizzy Di" :D
  • Portofino_2
    Portofino_2 Posts: 134 Forumite
    Have any other EGG customers been sent a survey to fill in re PPI?

    I am loathe to touch it in case it works against me!

    But, suggests something is going on behind the scenes.
  • Portofino_2
    Portofino_2 Posts: 134 Forumite
    Meant to say, it came via e-mail. I have a CC with EGG and have not yet broached reclaiming with them as it's my highest balance and a bit nervous of what they could do re closing the account etc.
  • pinknico
    pinknico Posts: 3,261 Forumite
    My Egg Card PPI complaint is today with an Adjudicator (he rang me at home)
    Must be Egg month at the FOS !
    DS1 12/10/04
    DS2 13/07/06
    DD1 06/12/07
  • bathgatebuyer
    bathgatebuyer Posts: 2,522 Forumite
    Part of the Furniture Combo Breaker
    Hi all - another 'nothing has happened' update! You'll recall that about 3 months ago the FOS said my case was outwith their timescales, despite their letter proving that I have complied with the timescales. They told Sainsburys that I was outwith the 6 years timescale as the missale deadline was on 22 Nov 2008 and I complained in January 2008 (I know, outwith the timescales?!). So, they said to Sainsburys that they were not upholding my complaint, yet I pointed out that no timescales were broken and that the case should be considered.

    I was told it was going back to the Ombudsman to 're-examine' the facts, yet despite that being the last week of April and first week of May, I've had nothing since. Am I suprised? Absolutely not.

    Hopefully the delay is because they are going back to Sainsburys to say, "Ooops, we made a mistake, give her the money!"

    I live in hope for a resolution to this before another year is through.
    Almost debt-free, but certainly even with the Banks!
  • Having used Martin's good advice with regards to PPI reclaiming I put in a claim with Auto Credit Finance on a loan I had on a car in 2006-2008, which I have now paid off in full. The didn't give clear information and I was self employed.

    I got the rejection letter from them and went through to the FOS, who last week, after a year, ruled in my favour. They have given them until 10th August to put forward any evidence. Having spoken to my adjudicator, they mentioned that Auto Credit Finance had ceased trading and that once they tell companies house I will be able to get 90% of the £496.41 they owe via FSA.

    how does this work? Is this true, can I get to them in any other way to get my money back?

    I noticed the b######s are still trading as Accept Car Credit as this is Auto Credit Finances trading name?? I had poor credit and got sucked, don't be foolish like I was and go with any of these.

    please help any one.. this goes out to di3004 as forum regular
    A clever man commits no minor blunders.
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