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PPI Reclaiming Discussion part 4

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  • marshallka
    marshallka Posts: 14,585 Forumite
    I spoke to FOS yesterday about Tesco/RBS & it seems that they are near to reaching an agreement about how cases are settled on a goodwill basis.

    We may be getting some more money in the near future.

    The way it has been explained to me is that if a voluntary agreement is not reached then the Ombudsman will make a ruling & force Tesco/RBS to comply.
    Brilliant Natalie. Lets hope it soon for you. Its annoying that they have done this in the first place and should be made to pay some undue stress money. We should not have to recheck everything that they do. Just goes to show you that you still cannot trust these lenders. Even after being found guilty they still try and rip you off again.
  • marshallka
    marshallka Posts: 14,585 Forumite
    edited 19 July 2009 at 8:35PM
    Does anyone know if a company was regulated by the Personal Investment Authority, who was taken over by the FSA can complaints be taken to FOS?
    Some info here natalie

    Personal Investment Authority

    The UKs PIA used to regulate the majority of the 4,000 plus companies conducting investment business with private investors in the financial services market. The PIA replaced FIMBRA and LAUTRO and some activities of IMRO and the SFA in 1994, and was itself taken over by the Financial Services Authority (FSA) in December 2001.

    and this
    http://www.financial-ombudsman.org.uk/publications/ombudsman-news/2/investment-news.htm



    I would imagine this question is "yes" as its one the 8 schemes that the new ombudsman took over

    The Financial Ombudsman Service (FOS) combines eight existing Ombudsman schemes, including those for Banking, Building Societies, Insurance and the Personal Investment Authority (PIA). The official merger date was 30 November 2001 - the date when the FSA’s powers under the Financial Services and Markets Act came into force.


    Natalie, don't know if this would cover PPI though?????


    PIA (Personal Investment Authority) Ombudsman(Now part of FSA)

    PIA Ombudsman covered complaints against PIA members about personal investments such as endowment policies, PEPs, unit trusts and personal pensions. The Ombudsman can order compensation up to £100,000.

    BUT


    It says something interesting on here about PIA

    Although it uses the name 'insurance', most life insurance policies are more like long-term investments. At present, it is regulated with other types of investments and advice under the 1986 Financial Services Act.
    Anyone giving investment advice must be authorised. It is a criminal offence if they are not. Advisors should make it clear when you first see them who they are authorised by. The Personal Investment Authority is the regulatory organisation for life insurance and its agents. This authority scrutinises the sales of all life insurance policies, pension policies and other investment plans. If it has not been possible to resolve a complaint you have with the company concerned, the PIA have an ombudsman scheme that deals with life insurance policies and sales. Any person advising on or selling life insurance must either be a company repretative or an independent financial adviser.

    Taken from here

    http://www.modoracle.com/housing/insurance.html

    Seems like SOME life insurance that is sold the seller etc had to have been regulated under the PIA as its seen as investment perhaps according to the above. ??????????????????


  • ajausten
    ajausten Posts: 35 Forumite
    hi there i submitted my ppi reclaim against aib bank in January of this year. In March i was informed that all the information has been gathered and was awaiting an adjudicator to study it- i contacted the fos earlier this week and my case is no further on!!! is this normal???? i have read of people recliming cc charges via fos and getting a response within weeks.
  • maxdp
    maxdp Posts: 3,873 Forumite
    ajausten wrote: »
    hi there i submitted my ppi reclaim against aib bank in January of this year. In March i was informed that all the information has been gathered and was awaiting an adjudicator to study it- i contacted the fos earlier this week and my case is no further on!!! is this normal???? i have read of people recliming cc charges via fos and getting a response within weeks.
    Hi There

    Sorry to be the bearer of bad tidings. This can be up to 18 months with FOS. You just have to hang in there.;)
    :mad:
  • MikeysGirl
    MikeysGirl Posts: 17 Forumite
    edited 20 July 2009 at 12:04AM
    Hi, don't know if this one's cropped up before - i've sent the Stage 1 PPI letter to Cahoot for 2 accounts (2 seperate letters, 2 envelopes) and got a letter back yesterday covering both saying i need to fill in a questionnaire re my status at the time i took out the PPI (salary, marital status, outgoings, salary etc) - without it they say they won't touch my claim.
    Although i've had the oldest of the 2 accounts for over 8 years i could probably manage to complete it but why would i need to? :confused:

    1) should they be lumping my 2 separate complaints together?
    2) why would they need to know what my food bill was 8 years ago?
    3) Is this just Cahoot/Abbey/Santandar's way of putting peeps off claiming?

    Thanks,
  • di3004
    di3004 Posts: 42,579 Forumite
    MikeysGirl wrote: »
    Hi, don't know if this one's cropped up before - i've sent the Stage 1 PPI letter to Cahoot for 2 accounts (2 seperate letters, 2 envelopes) and got a letter back yesterday covering both saying i need to fill in a questionnaire re my status at the time i took out the PPI (salary, marital status, outgoings, salary etc) - without it they say they won't touch my claim.
    Although i've had the oldest of the 2 accounts for over 8 years i could probably manage to complete it but why would i need to? :confused:

    1) should they be lumping my 2 separate complaints together?
    2) why would they need to know what my food bill was 8 years ago?
    3) Is this just Cahoot/Abbey/Santandar's way of putting peeps off claiming?

    Thanks,


    Hi there,

    I think what it is in your case is that because it has gone past the 6 years, they require this information for them to continue with your complaint, as they may only hold your data for up to 6 years as to when settled or the last 6 years, hope this makes sense.;)

    Some business will sort out the complaints together and others separately.

    Do not let that put you off though, keep at them.;)

    There are many others on here who have complaints against these and I'm sure they will post up.

    Good luck and please keep us posted, cheers.
    The one and only "Dizzy Di" :D
  • shamrock7
    shamrock7 Posts: 230 Forumite
    I've sent a SARS in to LLoyds TSB as I know I had a loan with them, then refinanced a couple of times. Is it possible to claim back PPI prior to 6 years ago as I know they were as far back as 1993 onwards and running until say 2001 at least. Hard to put a figure on without the paperwork. I definately know I had PPI on them as thought it was necessary at the time. Thankyou
  • maxdp
    maxdp Posts: 3,873 Forumite
    shamrock7 wrote: »
    I've sent a SARS in to LLoyds TSB as I know I had a loan with them, then refinanced a couple of times. Is it possible to claim back PPI prior to 6 years ago as I know they were as far back as 1993 onwards and running until say 2001 at least. Hard to put a figure on without the paperwork. I definately know I had PPI on them as thought it was necessary at the time. Thankyou

    Hi there it is 6 years from when the account was last active so when it was settled. They may well have paperwork going back before then. Barclaycard sent me a copy of a credit card Application Form that went back to 1991.. If these were re financed loans make sure that you make Lloyds aware of this as the PPI on the first loan will influence the 2nd loan etc.
    :mad:
  • shooby1
    shooby1 Posts: 120 Forumite
    hi everyone!! well i got a response from rbs with regards to my ppi claim and again they have offered a good will gesture payment of £750 and advised me to go to the fos if i wont accept (i allready have one other account with them) so here i go again anticipating another long wait arrrrgh.

    i have a question with regards to how this will work cos this second response is in relation to the original loan i took and the other one that has been with the fos since begininng of june is the rescheduled loan, so will they lump both cases together due to the fact that the original loan was settled to reschedule this one and one loan was used to pay off the other, or will they treat it as seperate cases and how would it work if it all did go in my favour? this was a front loaded loan.

    please help as i am totally lost !!!!
  • shamrock7
    shamrock7 Posts: 230 Forumite
    maxdp wrote: »
    Hi there it is 6 years from when the account was last active so when it was settled. They may well have paperwork going back before then. Barclaycard sent me a copy of a credit card Application Form that went back to 1991.. If these were re financed loans make sure that you make Lloyds aware of this as the PPI on the first loan will influence the 2nd loan etc.

    Finally sorry to be a pest but as 2001 was more than 6 years can I still complain? Cheers!
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