PPI Reclaiming Discussion part 4

rosemahairy

Good news! All of you like me who have been waiting for their PPI claim to get settled with welcome. Welcome have now reveiwed the 1400 cases they had and have reached decisions on them yes or no refund. Mine is one who is going to be refunded. Yippe. I am told the FOS should be writing to me any day now with the offer of full refund plus, interest paid and statutory. About jeffing time its been about a year and half!!!!

marshallka

rosemahairy wrote: »

Good news! All of you like me who have been waiting for their PPI claim to get settled with welcome. Welcome have now reveiwed the 1400 cases they had and have reached decisions on them yes or no refund. Mine is one who is going to be refunded. Yippe. I am told the FOS should be writing to me any day now with the offer of full refund plus, interest paid and statutory. About jeffing time its been about a year and half!!!!

well done to you. Well worth the wait then.

di3004

marshallka wrote: »

Well, my unfair rebate complaint has been squashed in a way now as the FOS have told me (a manager there) that I will no doubt not win with it as it has been reviewed by someone there.

It has been there since May last year, before two adjudicators against the lender and then it was FOS that told me that unfair rebates of PPI need to be against the insurer and that it was under "compulsory jurisdicition". They wrote on my behalf in October. The insurer asked for 4 more weeks but I submitted it to FOS and have been checking weekly ever since and now after all this time I have been told this. I was supposed to have a call yesterday about it from this manager but he never did and then today also but nothing as to yet. I am more annoyed at the fact that I had my hopes up for a third time as this would have been a couple of grand and now nothing. Tiggrae advised me to go for this complaint against the lender but FOS said "no" its the insurer and I thought that unfair rebates WERE a complaint but seems not in my case. I really want an explanation to this as I am totally confused.

Blimey Marshallka
So your still waiting??:eek:
You have been messed about rotten with this and I still remember when you submitted this again last year.
I was fed up with dealing with mine with the FOS, back and forth, so did not end up taking it back, but I know with yours it is quite a bit of money there.
We could do with Singlep back on here couldn't we?

rosemahairy

marshallka wrote: »

well done to you. Well worth the wait then.

Im not counting any chickens until i have the cheque in my hand lmao. All this talk of them going bust still worries me. If you think about it say 1000 of the 1400 complaints are upheld that could potentially be tens of thousands of pounds maybe more. Mines easily 3-4k i think

di3004

rosemahairy wrote: »

Good news! All of you like me who have been waiting for their PPI claim to get settled with welcome. Welcome have now reveiwed the 1400 cases they had and have reached decisions on them yes or no refund. Mine is one who is going to be refunded. Yippe. I am told the FOS should be writing to me any day now with the offer of full refund plus, interest paid and statutory. About jeffing time its been about a year and half!!!!

Wow this is brilliant news at last yippeeeeeeeee:T:T:j:j.
Thanks for posting up rosemahairy, I'm sure there will be lots of happy complainants against this company, cheers.:beer:

pinknico

Really sorry about your complaint Marshallka, especially as they don't seem to have given you any reason why not.

Di I don't think you will be waiting too long now if the FSCS has now worked out how to deal with the mis selling of PPI.

HURRAY FOR YOU ROSEMAHAIRY !!!!!

marshallka

pinknico wrote: »

Really sorry about your complaint Marshallka, especially as they don't seem to have given you any reason why not.

Di I don't think you will be waiting too long now if the FSCS has now worked out how to deal with the mis selling of PPI.

HURRAY FOR YOU ROSEMAHAIRY !!!!!

Oh well, there was always jurisdiction issues with it. I will just have to wait and see what the manager says to me now. I thought rebates being unfair were complaints and I have it in writing from FOS that these unfair rebate complaints ARE against the insurer. It compulsory jurisdiction too but they have said "its not going to win as they think??". They know what they are talking about here and I think its cause of the rebate being 2003 but as I understood they were UTCCR complaints and unfair terms was 1999?? I am confused and will make sure I get an explanation to this from FOS. Its been another waste of 9 months to tell me this.

Must admit I was banking on this one.

lalabibaby

We have received a letter from FP today about our mis-selling claim ... they have reviewed it again and are satisfied that the PPI was explained correctly. "Nevertheless, having considered your complaint, the senior managers of Firstplus are willing to reach an agreement with you in an attempt to reach a mutually agreeable outcome.We are concerned that you are unhappy with the remaining cover provided by the insurance policy and should you wish to cancel the policy we would like to offer an enhanced rebate of the insurance premium. The enhanced rebate that we are prepared to offer you is calculated on a pro-rate basis of 78% of the insurance premium. Our offer takes into account the time the policy has provided you with cover (35 months) and the rebate is calculated on the unexpired term remaining (25 months). This would mean an amount of £2,721.57 would be applied to your loan account in addition to the normal rebate of £601.41 payable on cancellation of the policy.I would point out that this additional refund is made with no admission of liability by either the insurers or Firstplus and is purely a gesture of goodwill. I would be grateful of you would confirm acceptance of this offer in writing at your earliest convenience."This is their final response.We have already paid approx £3,500 and if we still have to pay till the end of the loan term that will be a total of around £16,500. If we cancel we cannot claim the £10,250 refund of premiums at 5 years as originally promised and they make no mention of a reduction in our monthly repayments for the rest of the loan.Our question is has anybody else received a response like this and did you accept it?? If not has the FOS found on your behalf??? Is there anything obvious that I have missed?? My brain is in a whirl with all this info!! Thanks.
Have just spoken to FP .... our monthly repayments will only drop by £38 for the remainder of the loan term.

marshallka

lalabibaby wrote: »

We have received a letter from FP today about our mis-selling claim ... they have reviewed it again and are satisfied that the PPI was explained correctly. "Nevertheless, having considered your complaint, the senior managers of Firstplus are willing to reach an agreement with you in an attempt to reach a mutually agreeable outcome.We are concerned that you are unhappy with the remaining cover provided by the insurance policy and should you wish to cancel the policy we would like to offer an enhanced rebate of the insurance premium. The enhanced rebate that we are prepared to offer you is calculated on a pro-rate basis of 78% of the insurance premium. Our offer takes into account the time the policy has provided you with cover (35 months) and the rebate is calculated on the unexpired term remaining (25 months). This would mean an amount of £2,721.57 would be applied to your loan account in addition to the normal rebate of £601.41 payable on cancellation of the policy.I would point out that this additional refund is made with no admission of liability by either the insurers or Firstplus and is purely a gesture of goodwill. I would be grateful of you would confirm acceptance of this offer in writing at your earliest convenience."This is their final response.We have already paid approx £3,500 and if we still have to pay till the end of the loan term that will be a total of around £16,500. If we cancel we cannot claim the £10,250 refund of premiums at 5 years as originally promised and they make no mention of a reduction in our monthly repayments for the rest of the loan.Our question is has anybody else received a response like this and did you accept it?? If not has the FOS found on your behalf??? Is there anything obvious that I have missed?? My brain is in a whirl with all this info!! Thanks.
Have just spoken to FP .... our monthly repayments will only drop by £38 for the remainder of the loan term.

Your repayments would not go down??? or only by £38.00 and that is all they are offering you as its 78% of the remaining PPI without interest on it so they are still making a packet out of you. I would get this complaint into the FOS if I were you for the full amount you are due with 8% statutory interest on top.

di3004

pinknico wrote: »

Really sorry about your complaint Marshallka, especially as they don't seem to have given you any reason why not.

Di I don't think you will be waiting too long now if the FSCS has now worked out how to deal with the mis selling of PPI.

HURRAY FOR YOU ROSEMAHAIRY !!!!!

Thanks Pinknico.

On our way now I think :T:D;).

Will keep a check on Picture's posts on here to check out the procedures as well, so this way I know what to expect.;)XXX