PPI Reclaiming Discussion part 4

pinknico

sacbaby37 wrote: »

sorry to be dumb max but what is a LBA lol, i will take them to cout if i have to but didnt know whether to send copies of FO letters first, they paid all the PPI so whats there problem, lol, should i request SARs from them first before going FO or court xxx

Trust me you do not need to take them to court, and if you know what charges they owe you you do not need to send for a SARS just send a copy of charges to the FOS with the complaint form. They will contact capital one and then Capital One will say ok we will pay it all.

Deano8123

Hi there just wondering if the letter im about to send to LLOYDS regarding PPI claim is all in order as im still quite abit unsure weather i can claim or not ?
I have my Loan Protection Policy Documents here with me and have looked through them can't really make head nor tail of them to be honest!!
Looks as if the loan protection was gievn to me as credit of 1,292.37 quid on top of the loan amount of 4,880.49 which gave me a total loan of 6,792.37 which was taken out in 2003.
Here's what i've put on the template letter. is this correct way to claim? or should i be doing something else?

I purchased the above policy from you in 10/10/03 but now believe that I was mis-sold this policy for the following reason.

This is due to the fact that I was not given the correct information when the policy was sold to me, as your salesperson implied that taking out the policy would assist my credit application. Also as i was a serving member of the Royal Air Force when i took out the loan, which ment that i would be covered for sickness and redundencie so would not require PPI. the sales person was aware of this has they asked me about what benifts i recieved in the RAF, but still insisted that i take out PPI as would help with my loan application.

Unless you can satisfactorily justify to me that the policy was fair and reasonable I am requesting a full refund of all premiums, and subsequent interest on these payments, that I have paid to date. As I believe I have been deprived of this money I also expect 8% statutory interest, the amount a court would award, to be added to each payment made.

I look forward to a full and prompt response to this letter and for the matter to be concluded within eight weeks or I shall be contacting the Financial Ombudsman to investigate my complaint.

Yours faithfully,

Any help on this would be much apperciated.

Cheers Deano

showergirl

deborah46 wrote: »

Hi,
i have just rang the fos and my complaint has been sent to the caseworker department, all this means is they have written to the company involved asking for all the information from your file and then it goes into the pile for an adjudicator to look at. The guy says they are only dealing with cases from a year ago. I asked what is happening with my case and i was told they wrote to TPF on 19/1/00 and normally give them 21 days to respond. Lets hope the fos asking for my details is enough for them to pay up!!! robbing thieves:rotfl:

If you read some of the posts from earlier the case worker trys to negotiate with Tesco for you. If Tesco don't make an offer then your case is passed to the adjudicator. Let's hope this is right and the fact that we have contacted the FOS is enough to give them the kick up the backside they need and hopefully we will win. Will keep you posted.

Take care

pinknico

If you did not need the PPI and were told you should take it out then you were mis sold. Send the letter and get back to us when you have a reply and we can take it from there. Good luck

pinknico

SouthBB wrote: »

Hello, its good you have won through, but help by anyone please as I have followed the advice and sent both PPI template letters as per instructions, but just received letter from Lloyds TSB Insurance rejecting my claim. They have attached 5 pages supposedly being the Personal Financial Interview Record. However as I took this refinanced loan in November 2004 at my next birthday I would have been 64 yet they have down 68, (correct at today's date) which implies this cannot be a copy from 2004. On page 2 its shows "no" to question "Due to receive Full Basic State Pension" which was untrue, I was receiving State Pension from September 2001 paid direct into Lloyds TSB also 2 small private pensions. This interview form also was unsigned.
As this refinance loan was due to attending the local Lloyds bank for Customer Services to run through my accounts to see if they could be of help, their staff member offered me the loan to reduce existing monthly payment. It was seemingly only a formality and the loan application form seems just a copy of the original loan taken out in early 2001. I cannot prove that I was asked about retirement or advised about the loan insurance benefits.
I have received the leaflet about FOS but think perhaps I should reply to Lloys TSB Insurance first with my observations to help clarify the changes in my circumstances from 2001 to 2004.
Is it worth pursuing.

This is worth pursuing and you can write to Lloyds again with your observations, there is a possibility that if this was Lloyds final response they may not reply and you may have to move on to the FOS.

stevenm35

Hi, I'm hoping this message gets to the right place, I followed all your advice and went back to the FOS. I have recieved a letter stating that although I took the loan out with First Plus, they were it seems a broker for central Trust PLC, who according to the FOS were not members of the GISC when the PPI was taken out on the loan. They say they cannot help me further. Thing is, I took out the loan and the PPI on it through First Plus, I had no dealings with Central Trust PLC. Any Assistance would be Much appreciated! Cheers Steve

petermb_2

stevenm35 wrote: »

Hi, I'm hoping this message gets to the right place, I followed all your advice and went back to the FOS. I have recieved a letter stating that although I took the loan out with First Plus, they were it seems a broker for central Trust PLC, who according to the FOS were not members of the GISC when the PPI was taken out on the loan. They say they cannot help me further. Thing is, I took out the loan and the PPI on it through First Plus, I had no dealings with Central Trust PLC. Any Assistance would be Much appreciated! Cheers Steve

What they actually mean and are claiming is that Central Trust acted as a broker and introduced you to First Plus. Their argument here is that it was Central Trust who
"sold " you the PPI, which is all nonensense.

First Plus will have sold you the ppi and it is they who are responsible for paying you back.

marshallka

stevenm35 wrote: »

Hi, I'm hoping this message gets to the right place, I followed all your advice and went back to the FOS. I have recieved a letter stating that although I took the loan out with First Plus, they were it seems a broker for central Trust PLC, who according to the FOS were not members of the GISC when the PPI was taken out on the loan. They say they cannot help me further. Thing is, I took out the loan and the PPI on it through First Plus, I had no dealings with Central Trust PLC. Any Assistance would be Much appreciated! Cheers Steve

Are you saying that Firstplus are lying to you and you did not use Central Trust as a broker?

stevenm35

I dealt only with First Plus. When I complained sooo long ago directly to First Plus, they said they only brokered the PPI and our complaint should be with Central Trust PLC, i'd never heard of Central Trust.

petermb_2

marshallka wrote: »

Are you saying that Firstplus are lying to you and you did not use Central Trust as a broker?

You seem a little surprised after all this time.
They do it all the time, even to the courts.