PPI Reclaiming Discussion part 4

Juice_Oz

I have received my money from Natwest paid straight into my bank account, within the 28 working days stated.. came in handy as my car blew up the same day!! Thanks for all your help on here

GIVEMEBACKMYMONEY

I had a debenhams card which started in 1991 with I believe GE capital, at the time I was a housewife (worked as civil serv from 2003-2010), this then changed hands in 1998 to to abbey?.. My husband was self employed throughout the duration of my card being active.

I've recieved a letter back, these are the points I would like looking at if anyone could help:

Once a customer has decided to take the product a policy summary and policy document is mailed to the customer for their review we also offer a 30 day no qubble guarantee where the product may be cancelled. blah blah

You state in your recent correspondence that u were given the impression that the card would not be approved unless the insurance was taken. However I must advise that in the Ts & Cs or in the policy docs that the insurance isa a requirement in order to obtain credit and this has never been part of our sales process.

You have stated in your letter you were not in employment when you elected!? to take out the insurance in 1991. As detailed in the T's&Cs account cover insurance covers if you work 16hrs or more a week. In order for us to investigate further please can you forward the evidence requested below to support your claim:

A copy of the NI premiums you paid for the year in which the insurance was sold.

In addition please also be aware that the insurance is a breadwinners ? policy therefore if you were not working 16 hours a week or more the benefits would be transferred to your partner if applicable and if they were working 16 hours a week or more. Again a copy of the NI contributions your partner paid for the year stated above would be appropriate.

Please provide all the evidence requested above within 4 weeks from the date of this letter. If the evidence is not rec'd within the next 4 weeks we will update our records and close your case.

since you opened your account this insurance has been clearly shown onb your statements when a balance has been out standing and could have been cancelled or a claim made ayt any time. Your insurance was also upgraded in 1998 and 2003 on both these occasions new T's&C's would have been sent to you (never rec'd)..

blah blah waffle..




If anyone could give me info on how to reply I would be greatful

thanks in advance.

beamerguy

GIVEMEBACKMYMONEY wrote: »

I had a debenhams card which started in 1991 with I believe GE capital, at the time I was a housewife (worked as civil serv from 2003-2010), this then changed hands in 1998 to to abbey?.. My husband was self employed throughout the duration of my card being active.

I've recieved a letter back, these are the points I would like looking at if anyone could help:

Once a customer has decided to take the product a policy summary and policy document is mailed to the customer for their review we also offer a 30 day no qubble guarantee where the product may be cancelled. blah blah

You state in your recent correspondence that u were given the impression that the card would not be approved unless the insurance was taken. However I must advise that in the Ts & Cs or in the policy docs that the insurance isa a requirement in order to obtain credit and this has never been part of our sales process.

You have stated in your letter you were not in employment when you elected!? to take out the insurance in 1991. As detailed in the T's&Cs account cover insurance covers if you work 16hrs or more a week. In order for us to investigate further please can you forward the evidence requested below to support your claim:

A copy of the NI premiums you paid for the year in which the insurance was sold.

In addition please also be aware that the insurance is a breadwinners ? policy therefore if you were not working 16 hours a week or more the benefits would be transferred to your partner if applicable and if they were working 16 hours a week or more. Again a copy of the NI contributions your partner paid for the year stated above would be appropriate.

Please provide all the evidence requested above within 4 weeks from the date of this letter. If the evidence is not rec'd within the next 4 weeks we will update our records and close your case.

since you opened your account this insurance has been clearly shown onb your statements when a balance has been out standing and could have been cancelled or a claim made ayt any time. Your insurance was also upgraded in 1998 and 2003 on both these occasions new T's&C's would have been sent to you (never rec'd)..

blah blah waffle..




If anyone could give me info on how to reply I would be greatful

thanks in advance.

Hi, this is typical of GE money. it is a fob off. To request NI payments and statements is non of their business and has no bearing on this.
Capital One started this rubbish until they were told otherwise.

This is what you do now. See the list below, if you can answer NO to one or more you can claim back your PPI plus interest. On none of these points can they ask you for NI statements, that was just rubbish


*Did YOUR BANK explain the full cost of the PPI when you took out the loan?
*Did you specifically ask YOUR BANK for PPI?
*Did YOUR BANK make clear that PPI was optional?
*Did YOUR BANK ask you about your medical history?
*Did YOUR BANK ask you about any existing payment cover?
*Did you know that YOUR BANK added a PPI policy to your loan?
*Do you think YOUR BANK treated you fairly?
*Did YOUR BANK ask if you have any existing medical conditions?
*Did YOUR BANK ask if you were entitled to sick pay from your employer?
*Did YOUR BANK add the PPI without your permission

If you answered no to any one of the above you could be owed thousands of pounds

mspotter

Hi
i'm not sure how to go about reclaiming the ppi i paid on an alliance & leicester loan, can anyone help??
I took out a £10k loan in feb 2004 over 5 years with ppi included.
I applied for the loan over the internet and i don't remember how i came to have the ppi, whether it was a box i had to untick or what it was. At the time i lived with my parents and was employed full time permanent so had no problem with the repayments and if i had come out of work i would have had my parents to help me out so i really had no need for the ppi.
I'm just trying to fill out the questionnaire i downloaded from this site but i don't quite know what reasons to put for the complaint? I have put that I don't believe i received any information about the ppi and that i didn't think that the terms were properly explained, is that enough or is there anything else i need to say?

Also since the loan finished i've got married and moved house so i have filled in my current details on the info bit but have put at the end of the form what my previous name and address were as A&L/Santander will only have my old details, will that complicate things?

Thanks guys!!

cappo

mspotter wrote: »

Hi
i'm not sure how to go about reclaiming the ppi i paid on an alliance & leicester loan, can anyone help??
I took out a £10k loan in feb 2004 over 5 years with ppi included.
I applied for the loan over the internet and i don't remember how i came to have the ppi, whether it was a box i had to untick or what it was. At the time i lived with my parents and was employed full time permanent so had no problem with the repayments and if i had come out of work i would have had my parents to help me out so i really had no need for the ppi.
I'm just trying to fill out the questionnaire i downloaded from this site but i don't quite know what reasons to put for the complaint? I have put that I don't believe i received any information about the ppi and that i didn't think that the terms were properly explained, is that enough or is there anything else i need to say?

Also since the loan finished i've got married and moved house so i have filled in my current details on the info bit but have put at the end of the form what my previous name and address were as A&L/Santander will only have my old details, will that complicate things?

Thanks guys!!

Hi mspotter sounds like you have reason enough to complain, look at beamers last post and put as many details as you can on the form re any address and name details which you have




http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step3

beamerguy

cappo wrote: »

Hi mspotter sounds like you have reason enough to complain, look at beamers last post and put as many details as you can on the form re any address and name details which you have


http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step3

Hi mspotter ...... Cappo is right see the list and if you can answer NO to one or more, go for it, claim back every last penny with interest.
A&L are not the smartest cookies in the book so give them as much info as you can


*Did YOUR BANK explain the full cost of the PPI when you took out the loan?
*Did you specifically ask YOUR BANK for PPI?
*Did YOUR BANK make clear that PPI was optional?
*Did YOUR BANK ask you about your medical history?
*Did YOUR BANK ask you about any existing payment cover?
*Did you know that YOUR BANK added a PPI policy to your loan?
*Do you think YOUR BANK treated you fairly?
*Did YOUR BANK ask if you have any existing medical conditions?
*Did YOUR BANK ask if you were entitled to sick pay from your employer?
*Did YOUR BANK add the PPI without your permission

If you answered no to any one of the above you could be owed thousands of pounds

dukeboxer

dukeboxer wrote: »

Hi all, new to the forum and seeking a bit of advice.

I took my current mortgage out in 2003 with Kent Reliance. I took out a 100% mortgage and was advised at the time that as my mortgage was over 90% of the property value I needed to take out PPI.

I have the booklet that they gave me at the time which states this as being the case.

I still have the mortgage and am wondering whether this practice is/was acceptable, or whether I would have a ligitimate claim for my PPI payments?

Any advice would be appreciated

Thanks

Bump on this one guys, not had any replies. Would really appreciate any advice.

Thanks

beamerguy

dukeboxer wrote: »

Bump on this one guys, not had any replies. Would really appreciate any advice.

Thanks

Hi duke, sorry if we missed you, this forum moves with the speed of light.

OK THEY LIED TO YOU, the FSA hate this "back street" rubbish. No doubt you had a salesperson who was lining their pockets with high commission.

BUT, DID THE SALESPERSON DOUBLE CHECK ANY OF THESE WITH YOU ....

*Did YOUR BANK explain the full cost of the PPI when you took out the loan?
*Did you specifically ask YOUR BANK for PPI?
*Did YOUR BANK make clear that PPI was optional?
*Did YOUR BANK ask you about your medical history?
*Did YOUR BANK ask you about any existing payment cover?
*Did you know that YOUR BANK added a PPI policy to your loan?
*Do you think YOUR BANK treated you fairly?
*Did YOUR BANK ask if you have any existing medical conditions?
*Did YOUR BANK ask if you were entitled to sick pay from your employer?
*Did YOUR BANK add the PPI without your permission

If you answered no to any one of the above you could be owed thousands of pounds

dukeboxer

beamerguy wrote: »

Hi duke, sorry if we missed you, this forum moves with the speed of light.

OK THEY LIED TO YOU, the FSA hate this "back street" rubbish. No doubt you had a salesperson who was lining their pockets with high commission.

BUT, DID THE SALESPERSON DOUBLE CHECK ANY OF THESE WITH YOU ....

*Did YOUR BANK explain the full cost of the PPI when you took out the loan?
*Did you specifically ask YOUR BANK for PPI?
*Did YOUR BANK make clear that PPI was optional?
*Did YOUR BANK ask you about your medical history?
*Did YOUR BANK ask you about any existing payment cover?
*Did you know that YOUR BANK added a PPI policy to your loan?
*Do you think YOUR BANK treated you fairly?
*Did YOUR BANK ask if you have any existing medical conditions?
*Did YOUR BANK ask if you were entitled to sick pay from your employer?
*Did YOUR BANK add the PPI without your permission

If you answered no to any one of the above you could be owed thousands of pounds

Hey beamerguy, thanks for your response.

The PPI was in no way optional, as I was told it was a stipulation of them providing a mortgage that was more than 90% of the property value.

I have gone through all my paperwork to find if this was recorded anywhere but I could not. That was until I found a booklet that they gave me titled 'Mortgages general information' which stated 'If you borrow more than 90% of the value or purchase price of the property (whichever is lower) you will need to take out mortgage payment protection insurance to cover your monthly payments if you can not pay due to accident, sickness, or involuntary unemployment'

Due to the fact that the information is in one of their general booklets, I was thinking that maybe that is acceptable?

cappo

Food for thought guys




http://www.dailymail.co.uk/money/news/article-2086691/Mis-selling-payouts-boost-economy-5bn.html?ITO=bookmark-chromeext