We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
PPI Reclaiming Discussion part 4
Comments
-
Thanks to the input from Dilus, I have replied to the FSA email as follows
Sirs,
Your letter has NOT answered my letter, it is no different to the "fob off" letters sent by the banks, did you learn this trick from them, or did they learn the trick from you ????
YOU SAY
fsma allows us to take action such as:
* withdrawing a firm's authorisation;
* disciplining authorised firms and people approved by the fsa to work in those firms;
* imposing penalties for market abuse;
* applying to the court for injunction and restitution orders; and
* prosecuting various offences.
SO, WHY ARE YOU NOT DOING THIS ???0 -
Thanks to the input from Dilus, I have replied to the FSA email as follows
Sirs,
Your letter has NOT answered my letter, it is no different to the "fob off" letters sent by the banks, did you learn this trick from them, or did they learn the trick from you ????
YOU SAY
fsma allows us to take action such as:
* withdrawing a firm's authorisation;
* disciplining authorised firms and people approved by the fsa to work in those firms;
* imposing penalties for market abuse;
* applying to the court for injunction and restitution orders; and
* prosecuting various offences.
SO, WHY ARE YOU NOT DOING THIS ???
Good man, why didn't I think of that:T
Successes
Sainsbury's/BOS £6,400 Paid
MBNA £3,600 Paid0 -
Just received an email in response to mine to the FSA whereby I complained about the PPI delays.
Read this reply carefully and you will understand why the FSA are totally useless. It is after all, the FSA that licence these fraudulent banks to be in business.
So, Desmond Chin, Customer Contact Centre, Financial Services Authority, your letter goes to prove that as a authority, you are not in the interests of the consumer and the word "Authority" is really a bit of a joke.
No wonder this country is in so much of a mess ???
Note as well, he replied to my letter dated 8 November 2011.
We can see where the banks are picking up bad habits, CAN'T WE ?
As you can see, there is NO ANSWER to my letter ?????
Just a lot of verbal garbage
READ ON .....
Thank you for your email dated 8 November 2011, in which you have raised concerns about the way that a number of firms have been dealing with the complaints concerning Payment Protection Insurance policies.
I would like to thank you for taking the time to prepare and send us your enquiry.
I thought it would be useful to explain about the role of the FSA. We are the UK's financial watchdog set up by the government to regulate financial services. We protect consumers by setting standards that FSA-regulated firms must meet and taking action if they do not. We still take seriously individual complaints against the firms we regulate. For example, we require firms to categorise all the complaints they receive and to report this to the FSA regularly. We use this, along with information from other sources, including any information that the Ombudsman may share with the FSA, to build up a picture of where firms may be failing to meet our standards. As a result we then take appropriate action.
For example if the Ombudsman informs us that particular firms are responsible for causing undue delays, we can then consider whether the delay is something that would lead to regulatory action.
We should also explain that we will be unable to confirm the progress of any investigation we may undertake. This is because the Financial Services and Markets Act 2000 impose restrictions which require us to keep such matters confidential. We realise this can be frustrating but please be assured that all information is carefully considered before we decide what action, if any, we take.
The Customer Contact Centre - how we can help
If you have any future questions on financial services and products, you may find it easier to call our Consumer Helpline on 0845 606 1234 (call rates may vary). You can also access relevant information online at https://www.fsa.gov.uk/pages/consumerinformation and via the Money Advice Service website: https://www.moneyadviceservice.org.uk/.
I trust this is of assistance.
Yours sincerely
Desmond Chin (Mr)
Customer Contact Centre
Financial Services Authority
Consumer Helpline: 0845 606 1234 (call rates may vary)
https://www.fsa.gov.uk/pages/consumerinformation
We are interested in finding out about people's views and experiences of the services offered by the Customer Contact Centre. As a result, we employ a research agency to help us, and they may contact you, via the telephone, to see if you would be prepared to take part in a short telephone interview. If you do receive a phone call you are under no obligation to complete the survey. Please rest assured that your details will remain confidential and will not be used for any other purposes; we are not trying to sell you any financial products or service, and no sales call will result from this.
If you do not wish to take part in any of our surveys, please call the Customer Contact Centre on 0845 606 1234 (call rates may vary), or email consumer.queries@fsa.gov.uk and we will ensure that your details are not passed on to the research agency.SHAMEFUL FSA .... NOT IN THE INTERESTS OF THE PUBLIC
DIRECT EMAIL ADDRESS IF YOU WANT TO COMMENT:consumer.queries@fsa.gov.uk
There about as much use as a chocolate fireguard, there'll be no help from this lot!0 -
I saw a post about Lloyds not having money to pay back,
Seems we are not alone in our thoughts that Lloyds do not have the money
QUOTE FROM REPLIES SEEN HERE
http://www.thisismoney.co.uk/money/cardsloans/article-2064869/Victims-PPI-waiting-money-banks-caught-delaying-compensation-payouts.html
"I made my complaint to Lloyds tsb in January 2011 I received an offer for 9,102.85 in August. Just 2 weeks later I received just over £4000. Yet a month after no sign of the rest. After numerous calls and broken promises ( one phone call I was told it would take 2 weeks, only for them to deny saying it 3 weeks later) , I received a letter on the 27th sept in a generic format the dates for my loans werent even filled in and just said [insert date]. A month later I called to inquire and was told to wait another 4 weeks. I called yesterday to complain I was told there was no one to complain to. However if I really wanted to I could call the FSA, but that could lead to the whole process starting again! I feel let down by a bank that has missold me loan insurance, and then held the money back when proved they were wrong to do so. I wonder if payments were held back until 6 monthly profits had been disclosed to save themselves a massive fall in the stock market."
100% RIGHT and even then Lloyds went in the red by £3.5billion
You can understand why Antonio Osorio went on sick leave ?
Lloyds are a bust bank unless they want to sell their assets :rotfl::rotfl::rotfl::rotfl:0 -
:beer::jJust having a quick nose now and sorry I've not been here much again folks.
Well done and Congratulations to all winners! :T:beer::j:beer::TThe one and only "Dizzy Di"0 -
WOOPS A NEW COMPLAINT ABOUT MNBA
http://www.thisismoney.co.uk/money/cardsloans/article-2064869/Victims-PPI-waiting-money-banks-caught-delaying-compensation-payouts.html
Beware of MBNA, they are saying "cheque in the post", when it does not arrive, "oh must have been lost" ???? These delaying tactics are futile ... is MBNA running out of money, I think so
- Jason Richards, London UK, 24/11/20110 -
FSMA allows us to take action such as:
* withdrawing a firm's authorisation;
* disciplining authorised firms and people approved by the FSA to work in those firms;
* imposing penalties for market abuse;
* applying to the Court for injunction and restitution orders; and
* prosecuting various offences.
So why are they not doing any of the above ??????? :mad:
BECAUSE THEY ARE TILTING AT WINDMILLS
'Tilting at windmills' derives from Cervantes' Don Quixote. "The Quixotes of this Age fight with the Wind-mills of their owne Heads." Just then they came in sight of thirty or forty windmills that rise from that plain. And no sooner did Don Quixote see them that he said to his squire, "Fortune is guiding our affairs better than we ourselves could have wished. Do you see over yonder, friend beamerguy , thirty or forty hulking giants? I intend to do battle with them and slay them. With their spoils we shall begin to be rich for this is a righteous war and the removal of so foul a brood from off the face of the earth is a service God will bless."
"What giants?" asked dilus0 -
BECAUSE THEY ARE TILTING AT WINDMILLS
'Tilting at windmills' derives from Cervantes' Don Quixote. "The Quixotes of this Age fight with the Wind-mills of their owne Heads." Just then they came in sight of thirty or forty windmills that rise from that plain. And no sooner did Don Quixote see them that he said to his squire, "Fortune is guiding our affairs better than we ourselves could have wished. Do you see over yonder, friend beamerguy , thirty or forty hulking giants? I intend to do battle with them and slay them. With their spoils we shall begin to be rich for this is a righteous war and the removal of so foul a brood from off the face of the earth is a service God will bless."
"What giants?" asked dilus
What are you on gratefull ??? I want some0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards