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PPI Reclaiming Discussion part 4
Comments
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well done simon woohoooooooo hope the rest goes smoothy for you:):)0
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Hi Livvylegs
Well done to you. Just be very aware of "good will gestures" although saying that if you are happy with the amount they have offered then take it. Ask for it to be paid to you by cheque or directly into your account.;)
If you want the figures checked TURBOMAN is a whizz at these. If you look at possts further up you will see what info he needs to sort this out.
Good luck Livvy am really pleased for you.:D0 -
oh thanks amersall I will:)
I have sent 2 letters to FP asking for ppi back and this amount is for my whole ppi back through miss selling!
I am not sure how much I am due back to be honest?
my loan was for £23,000 i pay £200.09 a month
ppi is £4,583.90 i pay £40.05 a month
term in 240 months
apr is 8.9%
I have had loan since 7/12/06
thanks so much.xx0 -
shallwehaveacoffee wrote: »Hi Guys, today we have received a letter from Firstplus this is what it said:
I would like to confirm that following a review of the telephone calls available, you were not advise that your loan was conditional on you taking the insurance offered. we confirmed verbally and in writing that the insurance is an optional product.
I have reviewed the details of your complaint and remain satisfied that the details of the ppi were explained to you correctly and information regarding cover was sent to you for your consideration prior to proceeding with the agreement.
i am therefore satisfied that you were provided with enough information to make an informed decision as to the suitability of the policy.
Nevertheless, having considered your complaint the senior managers of Firstplus are willing to reach an agreement with you in an attempt to reach a mutually agreeable outcome.
We would therefore like to offer you an enhanced rebate of the insurance premium of 1,715.94 in addition to the rebate of 356.78 that was included in the settlement figure of your loan.
The enhanced rebate offer is calculated on a pro-rata basis of 78% of the insurance premium and takes into account the policy provided you with cover when your loan was in force (40 months) and the rebate is calculated on the unexpired term at the time you settled(20 months)
I would point out that this additional refund is made with no admission of liability by either the insurers or Firstplus and is purely a gesture of goodwill. I would be grateful if you would confirm acceptance of this offer in writing at your earliest convenience.
xxxxxxxxxxxxxxxxxxxxxxxxxxx
Sorry that was goes on a bit but thought it may be helpful to anyone who can give me advice on whether to take this offer. I would like to point out that the 1st letter received just said a point blank NO! so i wrote back stating the main point of being told the ppi would help our application then this arrived today.
I have to say Firstplus have been very prompt and professional whilst i have been dealing with this, after reading some of the posts i was expecting quite the opposite.
Any advice would be greatly appreciated.
Thank you0 -
oh thanks amersall I will:)
I have sent 2 letters to FP asking for ppi back and this amount is for my whole ppi back through miss selling!
I am not sure how much I am due back to be honest?
my loan was for £23,000 i pay £200.09 a month
ppi is £4,583.90 i pay £40.05 a month
term in 240 months
apr is 8.9%
I have had loan since 7/12/06
thanks so much.xx0 -
when you have been on the website you will get a better idea of what they are ripping you off for , turbo is ace with figures he will let you know what you should get,you will get a hell of a lot more than fp have allready offered and no ppi policy or remaining payments for ppi to make!!! go to fos and please let us know your progress this will be the best decision you will ever make trust me x
I must agree with you amersal :T :T :T . XThe one and only "Dizzy Di"0 -
thanks so much
oh think i worded my last post wrong I still have my loan going its not paid off sorry if I made it look like it was:(
in my letter its say an amount of £1510.28 would be applied to your account in addition to the normal rebate of £515.80 on cancellation of the policy!!
does that mean £1510.28 + £515.80 or is that £515.80 in that amount?
thanks so much.xxx0 -
thanks so much
oh think i worded my last post wrong I still have my loan going its not paid off sorry if I made it look like it was:(
in my letter its say an amount of £1510.28 would be applied to your account in addition to the normal rebate of £515.80 on cancellation of the policy!!
does that mean £1510.28 + £515.80 or is that £515.80 in that amount?
thanks so much.xxx0 -
Update on GE Money guys - rang today to see staus as had no word. They told me that they are awaiting a breakdown of the premiums I have paid and will write to me monday/tuesday next week. Told me that with the evidence I have provided she didnt see any reason for them not to refund me but as its still needs signed off by her manager then she cant say a refund for defo......is this the light at the end of the tunnel????
L xxxDFD - April 2011 - come on!!:T0
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