PPI Reclaiming Discussion part 4

eirelav1962

hi cappo i let u know howi get on i phone the fos2morow and see what they say

Red_peppers

Also, would I be better waiting a few days after sending the letter, so I know FP have received it, before sending the email, just in case 'Bob' has a quick look and notices I've not made further contact?

Sorry for sooo many questions, it's a bit like pushing treacle up hill sometimes

virtuous

Hi Niggly,
I would like to borrow your brains for a moment. In February 2004, I paid off my loan with The Funding Corporation, at the time, I was unaware that I was charged PPI but when I confronted them, they claimed that it was six years since then and that they will not pay, eventually I contacted FOS who advised me that they will go the Underwriters way, last week I received a letter informing me that the case is a difficult one because AXA the Underwriters who sold the PPI through The Funding Corporation are also proving very difficult and the letter said that they will contact me again in November. This morning I received another letter from them this time from a different person apologising that my case is taking so long to be solved. He also claims that the case is difficult because the underwriters do not want to admit liability. He asked me if I have any insurance certificate, the truth is I did not even know I had PPI on the loan, the only way I found out is when Martin Lewis was asking people to check their loan agreement and request them if they do not have agreements. I was shocked to find that they charged over £2,000 for this PPI. Can you please help me here, I do not have any certificate or other paperworks apart from what I sent to them. I am really confused about the two letters. Do you think I should call them or write to them.

tonyaddict1

amersall wrote: »

Is this a lone or cc?.
If it is a loan,is it still running?,if it is,post the loan amount and ppi amount and the ppi monthly amount,the duration of the loan and start date,someone will take a look at this for you.

If it is a cc then if you have proof you paid more ppi than they have given you back,send proof of ppi paid for the years they have not paid you.

yes a loan for £20.000 7 years ago and just about to finish paying it off in 3 months!!! ppi amount was between £80 and £84 a month for almost 7 years which i work out to b at least £6.000 owed!!! anyway they have not made an admission so dont understand why they r offering anything at all????

thanks;)

magpiecottage

moneyangel22 wrote: »

Ive had a response to my SAR from Santander saying they have no records for me as my account was redeemed in 2003 (mortgage).

That would be in compliance with the Data Protection Act..

I am fairly sure i would have had ppi if they offered it to me as I wasnt very clued up back then.

And I am even more sure that you wouldn't have if they didn't offer it. It is also possible that a broker arranged it, not whichever of Santander's predecessors you borrowed from.

It is possible that it was a condition of the loan and it is even possible, shock horror, that it was correctly sold - Mortgage PPI sales can largely be defended on the basis that it was recommended as good practice by no less an authority than the Mortgage Code Compliance Board.

How do i reclaim without my statements??

You don't because nobody has any evidence that you are entitled to anything.

di3004

eirelav1962 wrote: »

hi cappo they are rejecting my claim without merit bect occurred more than six years ago i paid it off 2007

Write back and tell them you have the right to complain because its only recently you became aware of the mis selling of the ppi, and with it being a settled loan this makes no difference, ask them to review, good luck.

di3004

cappo wrote: »

I would refer them to the fsa handbook as the fsa don't accept banks interpretation of the so called 6 year rule, nor does the fos there take is on it and you can quote this to the bank is nearly all banks are looking at claims 10 years and over now, i'd go back to them and challenge this, if no joy take it straight to the fos as i'm sure they will have a different take on this

Great advice here Steve.:T:T

di3004

Red_peppers wrote: »

Thanks.

So should I just send Bob the letter I'm sending to FP, with a little addition to himself?
Eg. Dear Sir,

In reference to policy number xxxxx

Please will you get somebody to look into our complaint. I am amazed at the response from FP as this was clearly mis sold.

Followed by the letter.

Will this be enough, and I will put the policy number as the subject?

Hiya

In my opinion that is fine, as long as you are making them aware, that's cool, good luck xx

di3004

Red_peppers wrote: »

Also, would I be better waiting a few days after sending the letter, so I know FP have received it, before sending the email, just in case 'Bob' has a quick look and notices I've not made further contact?

Sorry for sooo many questions, it's a bit like pushing treacle up hill sometimes

You could do if you want to, or if you decide to email him now, just make them aware the letter is on the way, and you are requesting it to be reviewed with your reasons, if you posted it by recorded delivery, let him know the track and trace number as well.

And ask away honey x

dilus

di3004 wrote: »

Great advice here Steve.:T:T

Agreed, thanks cappo. I have copied this for future reference as my claim goes back to mid 2004