PPI Reclaiming Discussion part 4

flapjack_2

Hi all
I just started reclaiming PPI with Lloyds TSB on my Credit Card. I filled out the PPI reclaim form as instructed on MSE but on calling the bank to kick off my claim they told me they would take my details themselves down the phone.
The guy on the phone only got as far as asking the reason for my complaint (salesperson stated taking out the policy would assist in my application/ did not give full information about what the policy would and wouldn't cover). They briefly asked if I'd had other jobs since and I told them I had several.
The callcentre guy told me I didn't need to send them my version of the form. He then told me they'd confirm they would be looking into it by post in the next 7 days.
Does this sound like a fob off to avoid getting into the nitty gritty detail of my case or should I wait and see what happens? As yet they don't have my full employment history or any specific details.

kerry73_2

hi Cappo i have just sent a very strongley worded email to the CEO, fingers crossed i recieve an response sooner rather than later. ( still waiting for my phonecall back from the person who assured me last week but ahhhh he not rang yet !!!!

cappo

flapjack wrote: »

Hi all
I just started reclaiming PPI with Lloyds TSB on my Credit Card. I filled out the PPI reclaim form as instructed on MSE but on calling the bank to kick off my claim they told me they would take my details themselves down the phone.
The guy on the phone only got as far as asking the reason for my complaint (salesperson stated taking out the policy would assist in my application/ did not give full information about what the policy would and wouldn't cover). They briefly asked if I'd had other jobs since and I told them I had several.
The callcentre guy told me I didn't need to send them my version of the form. He then told me they'd confirm they would be looking into it by post in the next 7 days.
Does this sound like a fob off to avoid getting into the nitty gritty detail of my case or should I wait and see what happens? As yet they don't have my full employment history or any specific details.

I got a misold out of LTSB on a loan that way i also went to do my credit cards that way but just got a lot of bull from them it's still going on 5 months later as i had to sar them in the end.

flapjack_2

Thanks Cappo -
Would you suggest that I send them my version of the PPI claim form regardless or wait to see what they come back with first?

tony955

hi there i recently received a settlement figure on the 17th august from tsb and they said i would have it in my account within 21 days however 21 days from then passed on the 7th september, is there anyway of getting them to speed the payment process up, i have contacted them twice and they said on both times that the spreadsheetshave been sent away for payment.
thanks

nicola1984

tony955 wrote: »

hi there i recently received a settlement figure on the 17th august from tsb and they said i would have it in my account within 21 days however 21 days from then passed on the 7th september, is there anyway of getting them to speed the payment process up, i have contacted them twice and they said on both times that the spreadsheetshave been sent away for payment.
thanks

i recieved my settlement figure on 8th july and still havent had payment, so i wouldnt hold your breath!

Red_peppers

I've just posted my letter to First Plus so now I will give it a couple of days to arrive then email bob diamond.

14 days .... Come on First Plus, do the right thing.

Many many many thanks to Di, Amersall, Niggly, Cappo, Nutty Nat, magpiecottage and anybody else I've missed off :T:T:T

Your collective help has been amazing. :A

russabbott

I want my money lol 5 working days now lol

kerry73_2

so do i russabbott, it is a totally differant story when we owe them money!!!!..........currently just on the phone again to them (sick to death of listening to the same 4 songs on the loop, i hate Dido) !!

amersall

cappo wrote: »

Thanks amersall could'nt remember who they were

:DIts ok,males are always doing that :rotfl: