PPI Reclaiming Discussion part 4

woody9452

Hi all...

could someone advise on what address for these company's????

House of fraser credit card/ is it now santander?

topshop store card

sainsbury's loan

i dont have the paper work for any, as i shread them/ opted out of paper bills. I need to send the orginal letter to get the ball rolling...

any help would be hugely appriciated!

Thank yooou!!

cappo

woody9452 wrote: »

Hi all...

could someone advise on what address for these company's????

House of fraser credit card/ is it now santander?

topshop store card

sainsbury's loan

i dont have the paper work for any, as i shread them/ opted out of paper bills. I need to send the orginal letter to get the ball rolling...

any help would be hugely appriciated!

Thank yooou!!

Hi again woody think it was lisajayne chasing the house of fraser card actually, sorry the pennies just dropped about santander being connected with them, if santander owns house of fraser, i have a complaint addy for them it is. someone will be on here shortly to help with the other details




santander uk
complaints department
po box 1125
bradford
BD1 9PG

cappo

woody9452 wrote: »

Hi all...

could someone advise on what address for these company's????

House of fraser credit card/ is it now santander?

topshop store card

sainsbury's loan

i dont have the paper work for any, as i shread them/ opted out of paper bills. I need to send the orginal letter to get the ball rolling...

any help would be hugely appriciated!

Thank yooou!!

Sainsbury's Bank plc, Registered Office, 33 Holborn, London EC1N 2HT (registered in England, no. 3279730) is authorised and regulated by the Financial Services Authority (FSA). Registered no. 184514.





santander regulates topshop card,sorted (santander complaints address)

aandrea

We got intouch with our catalogue, regarding PPI, and we are unhappy about it. They sent us a questionaire, asking how it was bought , what was mentioned about it etc. We sent that back about fortnight ago, now they have arranged for one of there Complaints Handlers to call us. Has anyone else had all this when putting in a claim for PPI miss selling, plus we dont no what else they want to no

beamerguy

CAPITAL ONE

Just received an email from Capital One with regards to my claim.

IT STATES:

"Furthermore, we will not be paying the onerous costs you wish to administer against us, Capital One."

The word "onerous" by Capital One is a slight joke, What about all the onerous costs they have applied to thousands of people :rotfl:

If you have been damaged by Capital One, I want to hear about it as companies who commit fraud must pay the penalty. Please PM me and I will contact you.

In the meantime, anyone who is considering purchasing financial service products from Capital One should carefully read within these forums how they operate and the damage they cause to people

TheNew

Quick question,

As of today, my complaint has been with Barclays for 16 weeks exactly. Response, none.

I've just called them, and they have basically said it's because they have had to respond to all the pre April 20 complaints by today. Obviously I've told them that this isn't good enough and that they have already had additional time given to them by the ombudsman to deal with my complain.

Anyway, my question is - is it worth me going to the ombudsman or should I just give them another couple of weeks to see what happens, as they have asked me to do.

Pretty annoyed to be honest.

beamerguy

COMPLAINTS

http://www.capitalone.co.uk/web/complaints-report.jsf

http://www.consumeraffairs.com/credit_cards/capital_one.htm

https://forums.moneysavingexpert.com/discussion/717759

http://www.consumeractiongroup.co.uk/forum/showthread.php?77384-Capital-One-Mass-Complaint

http://www.complaintsboard.com/bycompany/capital-one-a4661.html

http://www.ripoffreport.com/directory/capital-one.aspx

http://www.fsa.gov.uk/pages/Library/Communication/PR/2007/022.shtml

http://www.ppiclaimcompany.co.uk/capital-one/ppi-claims-payment-protection-insurance

The list of complaint web sites is endless against Capital One

Do not fall into their trap

As you will see, some are USA based where Capital One give customers a very tough time. As we know, normally what happens in the USA eventually happens in the UK. All in all, a pretty disgusting company to deal with and one to avoid at all costs

kelly993

TheNew wrote: »

Quick question,

As of today, my complaint has been with Barclays for 16 weeks exactly. Response, none.

I've just called them, and they have basically said it's because they have had to respond to all the pre April 20 complaints by today. Obviously I've told them that this isn't good enough and that they have already had additional time given to them by the ombudsman to deal with my complain.

Anyway, my question is - is it worth me going to the ombudsman or should I just give them another couple of weeks to see what happens, as they have asked me to do.

Pretty annoyed to be honest.

If I were you I would give them a couple more weeks. Think of all the interest you are getting by them being slow! If you go to the FOS they may refuse to the deal with you any longer as they will take it the FOS are now dealing with your complaint and then you are facing wait times in excess of a year. Hold on in there it will be worth it in the end I’m sure :beer:

di3004

aandrea wrote: »

We got intouch with our catalogue, regarding PPI, and we are unhappy about it. They sent us a questionaire, asking how it was bought , what was mentioned about it etc. We sent that back about fortnight ago, now they have arranged for one of there Complaints Handlers to call us. Has anyone else had all this when putting in a claim for PPI miss selling, plus we dont no what else they want to no

Hi

Not sure about catalogues, but if you don't want them to call you and you prefer all these matters to be dealt with in writing, I would write to them let know that.
I say that because then you will also have proof in writing - for example if you want to complain to the FOS later on.

Tell them you believe you have answered fully to the questionnaire and any contact you prefer to do so in writing, good luck.;)

TheNew

kelly993 wrote: »

If I were you I would give them a couple more weeks. Think of all the interest you are getting by them being slow! If you go to the FOS they may refuse to the deal with you any longer as they will take it the FOS are now dealing with your complaint and then you are facing wait times in excess of a year. Hold on in there it will be worth it in the end I’m sure :beer:

That's what I was thinking. Thanks for your advice.