PPI Reclaiming Discussion part 4

LynK_3

I'm sure it's mentioned somewhere but I'm in work this morning and don't have time to trawl through all the posts, does anyone have an email address for the ceo of Santander. I'm going to fire him off an email telling him how discusted I am at his firms decision not to refund my PPI on my Dorothy Perkins card, and how his team have sent me a reply in writing stating that there was no premiums paid from Sep 1998, clearly contradicting the statements I have which clearly show PPI being paid until at least 2000 maybe longer (can't find any more statements!).
I am really going to be like a dog with a bone with this one!"!

cappo

ceo@santander.co.uk



there you go lyn try that

LynK_3

have just sent the email, fingers and toes crossed!! told him (i assume it's a him) that i will have no hesitation taking his company to the small claims court such is my confidence that I was misold (will die if he says go right ahead lol), also told him as a long standing customer I am very disappointed that I have been lied to, and asking him to personally take a look at it! I wonder will I even get a reply??

Evil_J

cappo wrote: »

Sounds like you've a good reason or two for a claim, if you were late with a payment it should'nt make to much difference,id see what the other guys on here think as well but i would put a claim in,it sounds as if the ppi rebate was not proportionate,i know banks do this as they've done it to me. And you should'nt have been told that the ppi was essential to get the loan although many were

Hi cappo

Many Thanks for your reply, what is the best way to go about doing this, reading from other peoples experience it seems like that its not a difficult process and all the forms etc are avilable on this forum. Which forms do i need to fill and what kind of information do i need to give when i fill these forms and send them to barclays?

Many Thanks

EJ

di3004

Evil_J wrote: »

Hi cappo

Many Thanks for your reply, what is the best way to go about doing this, reading from other peoples experience it seems like that its not a difficult process and all the forms etc are avilable on this forum. Which forms do i need to fill and what kind of information do i need to give when i fill these forms and send them to barclays?

Many Thanks

EJ

Hi EJ

The reclaim questionnaire is on step 3 below, complete and send to the head office or complaints via Barclays (they may also have these details on their website as well), remember to keep a copy as well, and allow 8 weeks for a decision, they will let you know if they require more time.

http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step3

Good luck.

The_Marksman

cappo wrote: »

Where are all you guys,did all the ppi's finally pay out over the weekend or are you all still asleep after a boozy weekend lol?

pmsl

boozy weekends and BBQ's with this weather

themass

Well, Norton finance have now had their 8 weeks, after the standard letter we have received your claim and will look into it , Nothing a really difficult company to deal with, phone constantly on hold no direct e-mail and they dont reply to mail, im not letting go of this one as they bentme over (and i didnt even get flowers) is anyone else having problems with these leeches.

lauzflow

hey guys has anyone had any sucsess from barclays yet dont seem to be hearing any ! i made a complaint 26th april 2011 recived a letter saying they would get back to me by 23rd june and they did stateing (its gonna take a little longer then they expected ) and i will hear from them again by the 16th aug ! any ideas if this will be another fobbing off letter or rekon they will have made a decision ? thx in advance x

Maggie35

I find it strange no one has had anything from Barclays yet.

I have put in for my PPI refund at Barclays end of June.

I also cancelled my PPI and have just got a letter - from what I can see I am going to have an extra 885.00 added to my loan! The monthly repayments will be a few pounds less but my loan has been extended.

I have to pay for the privelledge of cancelling something I shouldn't of had in the first place! Just want to check does anyone know if I do cancel this if it will effect my chance of getting a PPI refund?

smitchy73

lauzflow wrote: »

hey guys has anyone had any sucsess from barclays yet dont seem to be hearing any ! i made a complaint 26th april 2011 recived a letter saying they would get back to me by 23rd june and they did stateing (its gonna take a little longer then they expected ) and i will hear from them again by the 16th aug ! any ideas if this will be another fobbing off letter or rekon they will have made a decision ? thx in advance x

Hi lauzflow,
No it shouldn't be another fob off, there is a story on the website about the extension some of the main banks have been given to deal with complaints about ppi, it also follows a timeline of when your complaint was submitted, those that were told their claim was on hold because of the judicial review are being dealt with first, then from the date of the JR to another date will be dealt with within I think 16 weeks(double the normal) and anything received after a certain date will have to be dealt with by another deadline before going back to normal.
However, just to keep things in perspective, if you complain to the FOS you may be waiting anything up to 18 months, they've had tens of thousands of complaints that they have to weed through.
Fingers crossed for good news in August, and remember, more time, more interest.