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PPI Reclaiming Discussion part 4

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  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    edited 8 June 2011 at 4:55PM
    Bexim wrote: »
    So are you just filling in the questionnaires and things and hoping for the best? Do you not need to have some idea of why you might have been missold the PPI? (This sounds really sarky and offensive, it's not meant to, it's a genuine question)

    The more I read, the more confused I make myself, I'm sure there's something really simple I must be missing, I'm just worried he'll be stuck with these stupid repayments which are too high compounded by the PPI which he doesn't even want anymore, and probably never really wanted in the first place.

    Additionally - amersall, you say the monthly payment might not go down, even with PPI cancelled - how can that be? It's with Lloyds though, if that helps at all.
    Hi there, some banks when you cancel ppi and redo the loan without ppi,do a new loan with an apr that is for now and may not be the same as when you originally took the loan out, also they may extend the term, this is not always the case but some banks have been known to.

    When you put a claim in for mis sell you must have valid reasons for mis sell, if you just do it because you are chancing it then there is every chance you will get turned down.
    Also, while banks are dealing with those who chance it, then the genuine cases are taking longer.
    I dont include cappo in this!
  • cappo
    cappo Posts: 2,121 Forumite
    amersall wrote: »
    Hi there, some banks when you cancel ppi and redo the loan without ppi,do a new loan with an apr that is for now and may not be the same as when you originally took the loan out, also they may extend the term, this is not always the case but some banks have been known to.

    When you put a claim in for mis sell you must have valid reasons for mis sell, if you just do it because you are chancing it then there is every chance you will get turned down.
    Also, while banks are dealing with those who chance it, then the genuine cases are taking longer.
    I dont include cappo in this!



    I,m in full agreement amersall,you must have valid reasons for a genuine claim for a missale as interestingly enough i don't know how people have got the brass neck to do it but i hear over the road people are putting in missale claims who havent even got ppi. Work that one out, have got many reasons for mine we'll have to see.
  • citibird27
    citibird27 Posts: 196 Forumite
    Hades112 wrote: »
    Well more envelopes in the post today and another offer from Santander for £1372. Thats a total of £2869 and all the result of one 10 minute phone call. And Santander still have 2 more investigations on the go with GE loans and cards.

    Brilliant result!! Well done..and am certain this will keep you fired up to keep going after your other claims..:j
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    cappo wrote: »
    I,m in full agreement amersall,you must have valid reasons for a genuine claim for a missale as interestingly enough i don't know how people have got the brass neck to do it but i hear over the road people are putting in missale claims who havent even got ppi. Work that one out, have got many reasons for mine we'll have to see.
    It is a pity, as the genuine claimers are in the line with the timewasters.
    I would charge people who put a try it on claim in, then the numbers will drop.
    CMC do this, they put some claims in and hope they win!!.
  • citibird27
    citibird27 Posts: 196 Forumite
    cappo wrote: »
    I have reasons for being missold,sorry it,s the way i put things, i,ve had reasons on all of them, some of the reasons are very strong some i thought were quite strong but proved not to be so,i,m sorry i don,t want to appear to condone a irresponsible attitude, there does have to be a reason why you think you've been missold a policy,for example being self employed or soon to be self employed when you took out the policy,medical issues,being told ppi was compulsory there's so many, have you read the full misselling reasons on here and no i don't think your being :)sarky or offensive we're all happy to help if we can.

    I agree that those of us who feel our claims are genuine are disadvantaged by those who will "chance their luck"...especially companies..( I have suffered with those...they are a nightmare...and do next to NOTHING!) The more I read about this though, there are sooo many of us who found themselves paying PPI, without being able to understand why...and the "why", I think, is that commission was paid out on every PPI policy sold...so the banks and their representatives were happy!!

    This has lead to sharp practice, and while the banks made a good deal of money out of it, it was uncommon then for consumers to challenge it.

    Even if the banks pay out on every single mis sell reclaim, they have made a lot of money..I won't be losing sleep over their plight, for sure!

    I noticed that more than a million letter templates have been downloaded on this site...how empowering is that? The support here, is second to none...and all to help us reclaim...( not steal):)
  • JellyBox
    JellyBox Posts: 241 Forumite
    100 Posts
    cappo wrote: »
    Well there's one good reason for a claim bexim if your hubby felt pressured into accepting the ppi that was clearly wrong for the bank to pressure him or making him feel pressured into accepting the same. With the no ppi option not being clearly explained he should have been told if it was an advised sale that the ppi was optional if the optionality of the policy was not discussed your likely to have a strong case.Those reasons alone are very good stand up reasons for being missold, there could be a single reason for a missale or a dozen.Did your hubby tell the bank he was about to leave employment to become a student,how long was it after purchasing the ppi he became a student?

    He says they did know about the fact he was going off to uni again, that was the main reason for the loan after all, he also reckons it was 2 or 3 months between loan start and leaving his job.

    Also, I should add that I don't intend to just have a try at this regardless of whether I think it was missold. I am currently trying to find the reason that the banks need, because we both know he doesn't need that insurance and that he should never have taken it, the problem is that he doesn't take much convincing, so they may not have had to do any hard selling, just omission of some of the facts.

    PS - boyfriend, not hubby, doesn't affect much, just saying :P
  • klflosser
    klflosser Posts: 166 Forumite
    Part of the Furniture Combo Breaker
    andynwide wrote: »
    Hi
    Am wishing to chase up MBNA about a PPI reclaim form I sent them, has anyone the elusive tel number of a department dealing with PPI, or are we just going to have to wait for a letter from then?

    Thanks

    I managed to get a phone number for them last week and was told they worked 9am to 1pm Saturday. The phone number does work but, needless to say, they don't work saturday only normal office hours Monday to Friday.

    0800 062621

    Hope you have some success with them.
  • mandy1cat
    mandy1cat Posts: 89 Forumite
    themass wrote: »
    E-mail from Natwest today
    Thank you for your email of 7 June 2011, addressed to Stephen Hester. I am sorry you have found cause to complain. We aim to resolve this for you as soon as we can.

    After reading your letter, I have arranged for a manager from our PPI Team to investigate your complaint and, to ensure that you get a full response. I have asked for a copy of the response so I can be sure that we've handled your complaint correctly. You will hear further from my colleague within 10 working days.

    If, you have not had a response by this time, please contact us and we will take matters forward on your behalf.

    Yours sincerely


    Scot McLellan
    Group Customer Relation

    amazing, after near on 5 weeks without anything.

    I emailled yesterday too and got the exact same response. I hadn't had anything in writing since December and when I've phoned was told it was on hold, then in the backlog and then what complaint we haven't got you on record? So I emailled the questionnaire, the two other letters I'd sent and told them about the calls.

    Let's see if Mr McLellan is true to his word.
  • transfusion
    transfusion Posts: 23 Forumite
    amersall wrote: »
    :beer: Well done:j good luck with the others :beer:
    Hi how long did you wait from Santander after sending off your complaint?
  • transfusion
    transfusion Posts: 23 Forumite
    Have you waited five weeks from this e-mail?
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