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PPI Reclaiming Discussion part 4

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Comments

  • lucieloo
    lucieloo Posts: 215 Forumite
    :mad: i am sick and tired of waiting and i bet everone else is, my complaint has been with fos for 18 months and every time i ring i am told it has moved to a different team. I know they are busy but it drives me nuts, when i ask how long before i get an ajudicator i am told how long is a piece of string!!! its a joke!!!! RANT OVER LOL
  • di3004
    di3004 Posts: 42,579 Forumite
    lucieloo wrote: »
    :mad: i am sick and tired of waiting and i bet everone else is, my complaint has been with fos for 18 months and every time i ring i am told it has moved to a different team. I know they are busy but it drives me nuts, when i ask how long before i get an ajudicator i am told how long is a piece of string!!! its a joke!!!! RANT OVER LOL


    Sorry to hear your still waiting.
    Now the banks seem to be moving on, with a bit of luck it will be the same for the FOS as well, fingers crossed.;)
    The one and only "Dizzy Di" :D
  • h0pusp0pus
    h0pusp0pus Posts: 167 Forumite
    ahh as i understand it abbey was passed on to mbna well thats what it says on the top of my abbey statements not unless its changed again lol
  • h0pusp0pus
    h0pusp0pus Posts: 167 Forumite
    thanks for the info on telephone numbers and email addresses di xx
  • di3004
    di3004 Posts: 42,579 Forumite
    h0pusp0pus wrote: »
    ahh as i understand it abbey was passed on to mbna well thats what it says on the top of my abbey statements not unless its changed again lol


    Oh right, maybe my mistake then........
    When I called into my town centre, the Abbey Nat that was there now says Santander..........hmm confusing, but hope you get to the bottom of this, good luck.:D;)
    The one and only "Dizzy Di" :D
  • darwins_mum
    darwins_mum Posts: 453 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Evening all, do any of you good people know where I can find the contact details for MBNA, Intelligent Finance and Virgin Credit Cards please?
    Has anyone else experienced problems getting their credit file from experian? I spoke to an advisor today after trying to reactivate my account who told me that the site is experiencing a technical glitch but will be rectified soon. It seems to have been down all day! grrr.
    DM
    Nothing is so fatiguing as the eternal hanging on of an uncompleted task
    Crazy Clothing Challenge 2015 £48.58/£200 :eek:
  • di3004
    di3004 Posts: 42,579 Forumite
    Evening all, do any of you good people know where I can find the contact details for MBNA, Intelligent Finance and Virgin Credit Cards please?
    Has anyone else experienced problems getting their credit file from experian? I spoke to an advisor today after trying to reactivate my account who told me that the site is experiencing a technical glitch but will be rectified soon. It seems to have been down all day! grrr.
    DM


    Hi there

    Have you tried Equifax for a free credit report for 30 days I believe, worth googling them in, or at the most you would pay £2 for your credit report. Hope the details will be of some help below.;)

    MBNA 0800 917 6592 or 0800 085 1409
    http://www.mbna.co.uk/contact-us/complaints-procedure/index.html


    Intelligent Finance
    http://www.if.com/contactus/complaints.aspx

    Virgin Cards
    http://uk.virginmoney.com/virgin/contact/complaint.jsp
    The one and only "Dizzy Di" :D
  • odd_socks
    odd_socks Posts: 112 Forumite
    I think abbey changed over to santander on the 11th of January 2010
    If you Google abbey it takes you to santander :)

    Been chasing up Barclays all day,they are a nightmare :mad:

    Have anyone else had any trouble with them

    I will tell you more about it after,got to go the Apprentice is on :D
  • di3004
    di3004 Posts: 42,579 Forumite
    odd_socks wrote: »
    I think abbey changed over to santander on the 11th of January 2010
    If you Google abbey it takes you to santander :)

    Been chasing up Barclays all day,they are a nightmare :mad:

    Have anyone else had any trouble with them

    I will tell you more about it after,got to go the Apprentice is on :D


    Hi there

    I believe that is correct.:D

    Hope you manage to get hold of them soon, did you try ringing or emailing them?

    I bet they are overloaded with call perhaps, keep on at them though, fingers crossed. x;)
    The one and only "Dizzy Di" :D
  • Segura
    Segura Posts: 1 Newbie
    Hi,
    Sorry if I've missed something obvious, and this is a post that is answered elsewhere, just getting the hang of all this...

    I have a business account with Lloyds and have had several loans with LRPI the business version of PPI

    As Lloyds separate the business and personal banking, does anyone know where to send the questionnaire? I'm not sure if it'll work with the address that the personal accounts people are sending their complaints to?
    Many thanks,

    Segura.
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