PPI Reclaiming Discussion part 4

di3004

virtuous wrote: »

Hi Di3004 and Amersall,

Many thanks for your reply. You two do a lot of good in these forums.

Hiya

Your very welcome.:A

I've not been here as often as I normally am though over the last few days.
The best of luck. x;)

kenf2210

hi,ok ive sat down and had a good look through all my letters iv recieved about my 2 ppi cases i have ongoing,my egg ppi has been upheld meaning ive won that one but they wont pay out and add up how much they owe me till the court case is over,the hsbc ppi is basically the same apart from they say they cant make a decision till the case is over so its not a yes or no,what im trying to decide is whether to take these to the fos or not ? is it worth it ? they will probably tell fos the same thing theyve told me,sorry for being a pain but what do yous think on here ??:( and thanks to all that have been a great help to me ive never done anything like this & im not totally clued up on this stuff

di3004

kenf2210 wrote: »

hi,ok ive sat down and had a good look through all my letters iv recieved about my 2 ppi cases i have ongoing,my egg ppi has been upheld meaning ive won that one but they wont pay out and add up how much they owe me till the court case is over,the hsbc ppi is basically the same apart from they say they cant make a decision till the case is over so its not a yes or no,what im trying to decide is whether to take these to the fos or not ? is it worth it ? they will probably tell fos the same thing theyve told me,sorry for being a pain but what do yous think on here ??:( and thanks to all that have been a great help to me ive never done anything like this & im not totally clued up on this stuff

Hi Ken

I would do what you feel is best for you, I know its a difficult decision to make, but it maybe we could hear some news, hopefully good news in the coming weeks, or it could take longer.

Have a read of the guide posted up by the FSA maybe this will help you decide.;)
http://www.fsa.gov.uk/pages/consumerinformation/product_news/insurance/payment_protection_insurance_/ppi_complaints.shtml

http://www.fsa.gov.uk/Pages/consumerinformation/product_news/insurance/payment_protection_insurance_/response/index.shtml

Your not being a pain, so not to worry there lol

Good luck on this.

kenf2210

hi,thanks again di3004 your a great help & ive just had a good read through the links u sent,im going to sleep on it & decide tommorow but im being slightly swayed towards the fos.

will keep u posted to what my outcome is
cheers kenny

di3004

kenf2210 wrote: »

hi,thanks again di3004 your a great help & ive just had a good read through the links u sent,im going to sleep on it & decide tommorow but im being slightly swayed towards the fos.

will keep u posted to what my outcome is
cheers kenny

Your very welcome Ken, and fingers crossed, look forward to hearing the outcome of your reclaims, good one.;)

alls0rts

Hi the original response letter to my complaint/request they investigate sale of ppi was that as a result of their investigation and the available information, they were not able to establish whether I was provided with sufficient details to alow me to make an informed decision when the policy was taken out. They offered me £431.29 refund including interest of all the premiums paid for the PPI element of the loan. They arranged for the PPI to be removed from the loan. £390.90 was total monthly payments I had made and interest amounted to £40.39. I accepted this offer of redress.

alls0rts

amersall wrote: »

Hi there, did you win mis sell for this ppi, and if you did have you got the breakdown of what they actually gave you back?. If you win mis sell then they must put you back to the position you were in had you not taken ppi, this does not extend your loan term or apr.

Hi the original response letter to my complaint/request they investigate sale of ppi was that as a result of their investigation and the available information, they were not able to establish whether I was provided with sufficient details to alow me to make an informed decision when the policy was taken out. They offered me £431.29 refund including interest of all the premiums paid for the PPI element of the loan. They arranged for the PPI to be removed from the loan. £390.90 was total monthly payments I had made and interest amounted to £40.39.

lisani2003

Hi there I took out a £25K loan over 5 years with my bank - The Royal Bank of Scotland and signed paperwork (which I no longer have copies of as I paid the loan off early). I know I would not have taken PPI if I was offered it as I was in a secure job with the health service and had comprehensive sickness pay. I did ring the bank after a year as I thought the repayments seemed high. I was told at this point what my repayment was and how much the PPI was ! I said I did not ask for PPI and wanted to canle it and they then sent me more forms to sign and the £100ish per month disappeared off my repayment amount each month.

How do I stand here ? Should I use the letter template to get the original loan agreement ? What do you think my chances are ? I am coming from the angle that I was not told anything about the insurance over the phone when I spoke to the banking advisor in the first place and was not told it was included in the repayment ?

Lisa x

di3004

lisani2003 wrote: »

Hi there I took out a £25K loan over 5 years with my bank - The Royal Bank of Scotland and signed paperwork (which I no longer have copies of as I paid the loan off early). I know I would not have taken PPI if I was offered it as I was in a secure job with the health service and had comprehensive sickness pay. I did ring the bank after a year as I thought the repayments seemed high. I was told at this point what my repayment was and how much the PPI was ! I said I did not ask for PPI and wanted to canle it and they then sent me more forms to sign and the £100ish per month disappeared off my repayment amount each month.

How do I stand here ? Should I use the letter template to get the original loan agreement ? What do you think my chances are ? I am coming from the angle that I was not told anything about the insurance over the phone when I spoke to the banking advisor in the first place and was not told it was included in the repayment ?

Lisa x

Hi Lisa

Give it a go with your account number, you don't actually require the paperwork as such to make a reclaim, just as long as stated you have the account number and your reasons.
However, sometimes they send a copy of the agreement back with a letter when you make a reclaim but not always.

If you do require the agreement just write a simple letter, enclose a £1 cheque or postal order, and ask they provide you with a copy of the CCA by 12 days of your letter, its up to you of course.

To make a reclaim, a questionnaire replaced the template letter, complete and send to the head office or complaints dept if they have one (of whoever set up and sold you the account).
Remember to keep copies of everything in case you need to refer to this again at some point.

They normally have 8 weeks to give a decision, but may ask for more time.

The reclaiming questionnaire you will find on stage one on link below, good luck.
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#reclaim

amersall

alls0rts wrote: »

Hi the original response letter to my complaint/request they investigate sale of ppi was that as a result of their investigation and the available information, they were not able to establish whether I was provided with sufficient details to alow me to make an informed decision when the policy was taken out. They offered me £431.29 refund including interest of all the premiums paid for the PPI element of the loan. They arranged for the PPI to be removed from the loan. £390.90 was total monthly payments I had made and interest amounted to £40.39.

Hi there, you should ask them why your loan is extended by another 5 payments, were you in arrears?. if not they cannot put you in a worse position after mis sell than you were before, if they do not give you good reasons for these extra payments, then you need to contact fos, as they shouldnt have done this without a valid reason.