PPI Reclaiming Discussion part 4

Bambi15

Hi there. Is there anyone that can help me?:eek:
I recently wrote a letter via one of the templates on MSE to Lloyds requesting a copy of my original loan agreement. So that I could see details of my PPI contract (not sure if I did that right). I got a letter back Monday with some statements I don’t quite know how to deal with.
It states:
I have enclosed with this letter a copy of the reconstituted version of your executed agreement, a copy of your current terms and conditions and a signed statement of your account. By providing you with the documents attached to this letter, we have satisfied our obligation to provide a copy of the executed agreement under section 78. There is no requirement under the Consumer Credit Act (CCA) to provide you with a copy of the original signed agreement. We are endeavouring to locate the copy of you signed agreement but please be assured we would not have opened a credit card account without having sight of a signed agreement. For the avoidance of any doubt, we have set out in the appendix to this letter your rights under section 78.

(I have read section 78 and right at the bottom and it states that):
” The Cancellation Notices and Copies of Documents) CNCD Regulations then set out the content that may be omitted from or altered in any such “true copy” so, when creating a copy of the relevant executed agreement which must be provided under the CCA, a creditor may exclude, amongst other information, any signature box or signature or date of signature. Since the relevant copy of you executed agreement may be altered as permitted by the CNCD Regulations, it is evident that we are not obliged to provide a “photocopy” of the original signed agreement).
Now I just don’t know what to do.:eek:
Now at the end of the letter it says:
Having satisfied our obligation under section 78, the agreement you have with us is fully enforceable and we shall continue to treat it as such. We will not be entering into any further correspondence with you regarding the provision of copy agreements.
Can anybody help... please
Sorry for the long winded message
Bambi15

scad2k

scad2k wrote: »

Hello

New to the site so a big hello to all.

Have started to claim back PPI from a car loan i took out with The funding corporation. The PPI works out to be just over £4000.

Have received a letter back today from my first complaint to the company basically saying thanks for your letter and we are dealing with your complaint.

What I am wondering is what can I expect to happen next?

Just an update with my claim. Had a letter today saying that they are unable to investigate my claim as it is down Fortnums (garage i bought car from) and not them. This is there final notice and if I'm not happy to contact the FOS. Came with a lovely FOS leaflet as well.

So what should i do next? I thought it was the loan company's responsibility for who they trust to sell there loans and PPI.

Any help would be much appreciated

Dean

amersall

scad2k wrote: »

Just an update with my claim. Had a letter today saying that they are unable to investigate my claim as it is down Fortnums (garage i bought car from) and not them. This is there final notice and if I'm not happy to contact the FOS. Came with a lovely FOS leaflet as well.

So what should i do next? I thought it was the loan company's responsibility for who they trust to sell there loans and PPI.

Any help would be much appreciated

Dean

Hi there, you can put a claim to fortnums and see what they say, you may have to go to the insurer with this one. When fortnums reply they should give you insurers details.Did they say in the letter that they had passed your complaint to fortnums?if they have give fortnums a ring to check they have it, if they have not get a claim in asap.

amersall

Bambi15 wrote: »

Hi there. Is there anyone that can help me?:eek:
I recently wrote a letter via one of the templates on MSE to Lloyds requesting a copy of my original loan agreement. So that I could see details of my PPI contract (not sure if I did that right). I got a letter back Monday with some statements I don’t quite know how to deal with.
It states:
I have enclosed with this letter a copy of the reconstituted version of your executed agreement, a copy of your current terms and conditions and a signed statement of your account. By providing you with the documents attached to this letter, we have satisfied our obligation to provide a copy of the executed agreement under section 78. There is no requirement under the Consumer Credit Act (CCA) to provide you with a copy of the original signed agreement. We are endeavouring to locate the copy of you signed agreement but please be assured we would not have opened a credit card account without having sight of a signed agreement. For the avoidance of any doubt, we have set out in the appendix to this letter your rights under section 78.

(I have read section 78 and right at the bottom and it states that):
” The Cancellation Notices and Copies of Documents) CNCD Regulations then set out the content that may be omitted from or altered in any such “true copy” so, when creating a copy of the relevant executed agreement which must be provided under the CCA, a creditor may exclude, amongst other information, any signature box or signature or date of signature. Since the relevant copy of you executed agreement may be altered as permitted by the CNCD Regulations, it is evident that we are not obliged to provide a “photocopy” of the original signed agreement).
Now I just don’t know what to do.:eek:
Now at the end of the letter it says:
Having satisfied our obligation under section 78, the agreement you have with us is fully enforceable and we shall continue to treat it as such. We will not be entering into any further correspondence with you regarding the provision of copy agreements.
Can anybody help... please
Sorry for the long winded message
Bambi15

Hi there, if you have the copy of the agreement (as stated in their letter to you) then i would put your claim in for mis sell, you have account number so just send a letter saying that you were mis sold this ppi .Look here for reasons that apply to you.
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#checklist
They dont have to give you the original agreement.
Good luck with this and keep us posted.

miss_p*****d_off

Phonecall after phonecall, letter after letter, trying to verify information given out by LloydS staff, I today received my PPI payout of £4800.00. I was told only last week by inept LLoyds Tsb staff, that even though both of my claims had been upheld and the signed paperwork had been received, they would be witholding all payments. B******s.
So all you peeps out there who are awaiting your payout...don`t lose hope, it sets a precedence that once one is paid others must have to be.
Good luck to each and everyone of you and thanks to this forum for all information :beer:

stargirl55 wrote: »

HI , JUST WANTED TO LET YOU ALL KNOW THAT AFTER E MAILING ERIC DANIELS AND THE FOS, HAD A RPLY FROM FOS SAYING THEY WERE CHASING LLOYDS AND WOULD ADVISE. THEN HAD LETTER FROM LLOYDS AGREEING TO PAY THE MONEY INTO MY BANK ACCOUNT WITHIN 21 DAYS. ALL I EXPECTED AND MORE. THANK YOU EVERYONE, AND GOOD LUCK TO YOU ALL. KEEP PUSHING AND EMAIL IT MAY WORK FOR YOU.:j:j:j:j:j:j:D:D:D

metalhead2

amersall wrote: »

Lets hope they dont, i think if it has been upheld they should pay you.Let us know if you hear any different.x

I hope so as well, I will of course let everyone know if it turns out different

Keeping all my fingers and toes crossed

scad2k

amersall wrote: »

Hi there, you can put a claim to fortnums and see what they say, you may have to go to the insurer with this one. When fortnums reply they should give you insurers details.Did they say in the letter that they had passed your complaint to fortnums?if they have give fortnums a ring to check they have it, if they have not get a claim in asap.

Thanks for the reply.
They haven't passed the details on so I will do that now.
Will see what happens

Cheers
Dean

di3004

miss_p*****d_off wrote: »

Phonecall after phonecall, letter after letter, trying to verify information given out by LloydS staff, I today received my PPI payout of £4800.00. I was told only last week by inept LLoyds Tsb staff, that even though both of my claims had been upheld and the signed paperwork had been received, they would be witholding all payments. B******s.
So all you peeps out there who are awaiting your payout...don`t lose hope, it sets a precedence that once one is paid others must have to be.
Good luck to each and everyone of you and thanks to this forum for all information :beer:

Well done to you Congratulations!:T:beer::j

miss_p*****d_off

di3004 wrote: »

Well done to you Congratulations!:T:beer::j

Thanks di3004,


You really are a mine of information on this site and i only hope everyone appreciates the time, and effort you go to to help those of us who need it.

Thanks again
:T:T:T:T:T:T

amersall

miss_p*****d_off wrote: »

Phonecall after phonecall, letter after letter, trying to verify information given out by LloydS staff, I today received my PPI payout of £4800.00. I was told only last week by inept LLoyds Tsb staff, that even though both of my claims had been upheld and the signed paperwork had been received, they would be witholding all payments. B******s.
So all you peeps out there who are awaiting your payout...don`t lose hope, it sets a precedence that once one is paid others must have to be.
Good luck to each and everyone of you and thanks to this forum for all information :beer:

WOW :j WELL DONE AND CONGRATS :beer::beer: