PPI Reclaiming Discussion part 4

marshallka

Jomo wrote: »

Hi there, I'm about to send a FOS questionaire off to Amex, this cc was taken out in 1995 so I cannot remember certain things. Am I ruining my chances of a claim by putting in that I cannot remember?

You are being honest Jomo and if you cannot remember its best to put that instead of lying. Good luck

marshallka

di3004 wrote: »

Hi Jo

I understand that back then they were not advised sales, but if you had a pre med condition and if you were to make a claim on that condition due to sickness, then they would not pay out.
So for this reason or if you tried making a claim and were not successful, you are in your right to make a reclaim.

But give it a go on the reasons you do have anyway, if you don't try you will never know.

I take it you have also checked the checklist of mis selling reasons?
If not check them out in case there are other reasons that may apply too.;)
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#checklist

This bit can be very confusing Di. I would think that most people have pre existing medical conditions when taking out insurance but some insurers ask in their terms and conditions that you actually declare them. If you do and they come back with "you are not insured for that particular condition" then surely some would still want insurance for other conditions not relating to the previous one. If you do not declare them (and your terms and conditions ask that you do) who is to blame then?
I wonder how they would treat that one?

di3004

marshallka wrote: »

This bit can be very confusing Di. I would think that most people have pre existing medical conditions when taking out insurance but some insurers ask in their terms and conditions that you actually declare them. If you do and they come back with "you are not insured for that particular condition" then surely some would still want insurance for other conditions not relating to the previous one. If you do not declare them (and your terms and conditions ask that you do) who is to blame then?
I wonder how they would treat that one?

Yes of course, good point Marshallka.;)

evie_g_2

Thanks for the advice about going to CAB Di, will give it a try. Also congratulations on your unexpected windfall from Lloyds - you deserve it! Hope you are treating yourself to something nice! x

di3004

evie_g wrote: »

Thanks for the advice about going to CAB Di, will give it a try. Also congratulations on your unexpected windfall from Lloyds - you deserve it! Hope you are treating yourself to something nice! x

Hi evie, and your welcome.;)

Thank you very much, it was unexpected, still trying to get my head round it lol , cheers X:beer:

Rockbird_2

mumtothreegirls wrote: »

Thanks Rockbird. My CC is now with MBNA!!! Do you think I would be better getting a breakdown of all PPI charged to my account first? I was planning on writing the letter (done but not posted) and also sending the complaint by secure email as I noticed that there is a function to do so when I log onto my account. TBH I would rather they deducted the amount from my CC balance to reduce it as much as possible but would have though it would be sent by cheque so that the onus would be on us to pay it into the account so that they were still getting there interest. I would just be scared to get the cheque and get carried away with myself!!!

Hi there

Here's a copy of the letters I sent - hope they might help The second one is what I originally sent to A&L that didn't get dealt with and I had also sent the FOS questionnaire to MBNA in May, which prompted the letter and goodwill gesture from them:


FAO Anthony Davidson
Case Manager
Customer Advocate Office
MBNA Europe Bank
PO Box 1004
Chester Business Park
Wrexham Road
Chester
CH4 9WW


21 June 2010

Dear Mr Davidson

Ref:

I refer to your letter dated 16 June 2010 regarding the mis-selling of Payment Protection Cover on my credit card.

You state in the letter that ‘as a gesture of goodwill’ you have arranged for an immediate refund of £2058.88 into my credit card account.

However, before I decide whether to refer my complaint to the FOS, I am writing to you to request – within 7 days – a detailed statement of the breakdown of the calculations including the resulting balance and interest owing.

Furthermore, even though I cancelled the PPC on 14th May, I was told that I was required to give one month’s notice and, therefore, a payment was made for June. I would also like this payment refunded and taken into account in your calculations.

I enclose a copy of a letter that I wrote to Alliance and Leicester on 7th May, requesting a fully comprehensive list of charges added to my account. I have not heard back from them and, on chasing them up this morning, was informed that my letter will have been passed on to MBNA. Please ensure that this enquiry is dealt with and that I receive the information requested forthwith, as the 40-day period is now at an end.

Lastly, any refund, if accepted by me, should be paid to me by personal cheque and NOT refunded to my credit card account. I would like to decide where my money should go.

I look forward to hearing from you within 7 days.

Yours sincerely

Enc.

Alliance and Leicester plc
Customer Services Centre
Carlton Park
Narborough
Leicester
LE19 0AL

Dear Sir or Madam

Account number:


I am writing to request a fully comprehensive list of all the insurance charges added to my account with Alliance and Leicester/MBNA. If you are unable to provide this data, I will accept copies of my statements. I understand that statements on their own are not covered by the Data Protection Act, yet I’m not requesting the statements per se, but the charges, which I’m entitled to.

I look forward to your response within 40 days, as is obliged under the Data Protection Act 1998. If not I shall seek remedy from the Information Commissioner.

Yours faithfully

As for getting a cheque, well it's probably not very likely, as I didn't, even though I requested one!

Good luck again.

Hezzy

Hi everyone,

I've just filled in the questionnare and made photocopies of letters I think are relevant...
...only problem now is that I'm not sure where to send it to!

Do it send it to the original bank I opened accounts with, my local bank, or is there a Head Office address I should send it to?

Any help would be amazing as I'd love to post it off tomorrow

Thanks,

Hezzy

di3004

Hezzy wrote: »

Hi everyone,

I've just filled in the questionnare and made photocopies of letters I think are relevant...
...only problem now is that I'm not sure where to send it to!

Do it send it to the original bank I opened accounts with, my local bank, or is there a Head Office address I should send it to?

Any help would be amazing as I'd love to post it off tomorrow

Thanks,

Hezzy

Hi there

Good luck on your reclaiming.

I would not post it to the branch but head office and post by recorded delivery, they will then pass on to the relevant dept for you.;)

carolyn1811

Hi Again everyone, ( original post number thread 4 13632)
I am preparing myself for a battle with HSBC as I have found out that when my daughter was made redundant early 2010 she was told at the bank, in person, that she had to be out of work for 8 weeks before she could claim on her PPI policy...... I now believe she has been mis-sold this policy as I have read the whole paperwork for both the original loan and the PPI loan and NOWHERE does it say that if she was put out of work that she`d have to wait 8 weeks before being able to claim any payments on the loan through the policy and that they only state that A PERCENTAGE for refund of PPI on early settlement will be paid but nothing about what that percentage is going to be. I understand that the less there is left on the loan the smaller amount will be offered but as I first said 7.5 months on a 24 month loan left to pay is definately out of order.

di3004

carolyn1811 wrote: »

Hi Again everyone, ( original post number thread 4 13632)
I am preparing myself for a battle with HSBC as I have found out that when my daughter was made redundant early 2010 she was told at the bank, in person, that she had to be out of work for 8 weeks before she could claim on her PPI policy...... I now believe she has been mis-sold this policy as I have read the whole paperwork for both the original loan and the PPI loan and NOWHERE does it say that if she was put out of work that she`d have to wait 8 weeks before being able to claim any payments on the loan through the policy and that they only state that A PERCENTAGE for refund of PPI on early settlement will be paid but nothing about what that percentage is going to be. I understand that the less there is left on the loan the smaller amount will be offered but as I first said 7.5 months on a 24 month loan left to pay is definately out of order.

Hiya

I would definately give it a go on the reclaiming then with those reasons.
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

Whatever ppi have been paid into the account should be refunded, plus interest.

Follow the link above which takes you to the reclaiming questionnaire to send to HSBC, keep a copy as well, they have 8 weeks to give a decision, but may possibly ask for more time.
I think its best to post by recorded delivery as well for proor of delivery.

Good luck with this, please keep us posted.
Cheers.:)