PPI Reclaiming Discussion part 4

di3004

stringer wrote: »

Hi

I think you may have commented on my other post

The company is Mortgage Advice Services Ltd.

I have checked and they were registered b4 14/01/05, the FSA have confirmed this.

It was in October 2004.

Is it better to go direct to the FSCS or try the company who is dealing with the liquidation?

Cheers

Hi there

Normally if the business have gone under, and they were regulated at the time you taken out the mortgage/loan, it would be through the FSCS, many of us have been this direction ourselves for this reason, but if they were not regulated, I would contact the Financial ombudsman service (FOS) before going any other direction.

If you contact the FOS, you explain that you checked with the fscs and your unable to make a claim through them as they were not regulated when you taken out the mortgage loan, and ask them of the best avenue to take, they have been suggesting pursuing the underwriters/insurers instead if this is the case.

I take it then you mean someone like Begbies and Traynor are the liquidation company?
Your still able to go this direction, but please note its only so much pence in a £ you would receive, and this can take some time.

You could always check with the liquidators of how much they would pay to the £1, but do have every right in trying to reclaim your money back in the best way possible.;)

stringer_2

di3004 wrote: »

Hi there

Normally if the business have gone under, and they were regulated at the time you taken out the mortgage/loan, it would be through the FSCS, many of us have been this direction ourselves for this reason, but if they were not regulated, I would contact the Financial ombudsman service (FOS) before going any other direction.

If you contact the FOS, you explain that you checked with the fscs and your unable to make a claim through them as they were not regulated when you taken out the mortgage loan, and ask them of the best avenue to take, they have been suggesting pursuing the underwriters/insurers instead if this is the case.

I take it then you mean someone like Begbies and Traynor are the liquidation company?
Your still able to go this direction, but please note its only so much pence in a £ you would receive, and this can take some time.

You could always check with the liquidators of how much they would pay to the £1, but do have every right in trying to reclaim your money back in the best way possible.;)

The company is B & C associates dealing with the Liquidation.

The FSA advised they were regulated prior to 14/1/5 so should be ok with the FSCS. Although the FSCS said they would reject it because it was prior to 14/1/5, however after explaining they were regulated they advised me to fill in form and in the details to include that they were regulated prior to 14/1/5. So I have.

Thanks Again

di3004

Stringer try these steps first.......

Contact the FSCS.......ask them if the mortgage company in question are listed with them.
http://www.fscs.org.uk/contact-us/

if not...

Then contact the Financial ombudsman service (FOS), ask for advice on this (the fos are only able like the fscs take on complaints that were regulated at the time of taking out the finance), but they may suggest another avenue.
http://www.financial-ombudsman.org.uk/contact/index.html

You can of course still contact the liquidators, and ask them for a form to complete, but I had done this with one of mine and still waiting now unfortunately, but then i was lucky enough for the fscs to deal with it.
And as stated above its very little pence to the £.

The chances are the FOS will suggest the insurer/underwriter avenue.

However, I assume are all office hours, so when you get the chance next week, take those above steps.

There are ways around this.;)

di3004

stringer wrote: »

The company is B & C associates dealing with the Liquidation.

The FSA advised they were regulated prior to 14/1/5 so should be ok with the FSCS. Although the FSCS said they would reject it because it was prior to 14/1/5, however after explaining they were regulated they advised me to fill in form and in the details to include that they were regulated prior to 14/1/5. So I have.

Thanks Again

Good luck with this.

Hopefully then the FSCS will get this sorted for you.

We do have a thread about companies in default which you may find helpful that involved the FSCS, here;
https://forums.moneysavingexpert.com/discussion/1897143

Please keep us posted, that would be good, cheers.

suec71

Hi everyone

Looking for a bit of advice.

I was missold PPI by Santander (then Abbey), but the premiums were paid to Aviva (then GA). I never had advice from Aviva and all paperwork was signed at the Santander branch. So as far as I am concerned it was Santander who missold the policy to me so I am claiming against them. But am I right or should I be pursuing Aviva?

Also has anyone had any success against Santander or Aviva?

Any advice greatly appreciated.

di3004

suec71 wrote: »

Hi everyone

Looking for a bit of advice.

I was missold PPI by Santander (then Abbey), but the premiums were paid to Aviva (then GA). I never had advice from Aviva and all paperwork was signed at the Santander branch. So as far as I am concerned it was Santander who missold the policy to me so I am claiming against them. But am I right or should I be pursuing Aviva?

Also has anyone had any success against Santander or Aviva?

Any advice greatly appreciated.

Hi Sue

Whoever it was who set up the policy in the first place if the ones you pursue, as they arranged it for you.;)

I can understand this can be confusing, even though the paperwork is always that of the lender, its always the ones who sold you the policy are responsible.

Hope this helps, good luck, and if you need further help please just yell. X

Ian4

Evening Di,

I posted all my correspondence to the Financial Ombudsman last Monday (6th Sept). I received a response this morning basically acknowledging receipt of the letter etc. They also mention that they are currently receiving "very high volumes of enquiries" and will be in touch as soon as they can.
Any idea the current waiting time to receive a response?

Has anyone else had dealings with Lloyds? If so what was the response from the FOS?

Thanks again.

di3004

Ian4 wrote: »

Evening Di,

I posted all my correspondence to the Financial Ombudsman last Monday (6th Sept). I received a response this morning basically acknowledging receipt of the letter etc. They also mention that they are currently receiving "very high volumes of enquiries" and will be in touch as soon as they can.
Any idea the current waiting time to receive a response?

Has anyone else had dealings with Lloyds? If so what was the response from the FOS?

Thanks again.

Hi Ian

Thanks for posting up on your update.

Right from now then its just a matter of waiting for your case to be moved on to an adjudicator.

Before this stage though I understand the FOS will ask for information from the bank first, and sometimes it can even be resolved at this stage (before being moved on to the adjudicator), that would be good if it did, but otherwise your case will be added to the queue for an adjudicator.

This part may take some time, but what I would do is contact them for updates to start with once a month.

Once its with an adjudicator, if all straight forward then your talking approx up to 8 weeks, but if the bank ignores the adjudicators decision, your case would then be moved on to the ombudsman's stage, this may take some time but not as long as the first stage, and if this does go as far as the ombudsman himself, you should also be awarded further redress for distress and inconvenience caused, and the bank must comply with the ombudsman.

Lots on here have had dealings with Lloyds TSB via FOS, I have and although I cannot remember the actual timescale as such, but it was just a few months, yet my hubby's taken about 18 months, as his went as far as the ombudsman cos lloyds ignored the adjudicators decision.

I would say then approx 8 weeks to 18 months.

If in hardship for any reason, do let them know and request for fast tracking, they will consider this, even though there is a queue for this as well, it can be dealt with a little quicker than normal - saying that I have known for some to have fast tracking, and other have made complaints at the same time and have been resolved before the fast tracking customer.

Please keep us posted and fingers crossed.;)

grasshopper1927

Hi,

After a bit of advice, I have successfully claimed back PPI from Lloyds Tsb mainly through the help of Di! and have one claim with the FOS at the mo awaiting a response from LLoyds.

I had a CC with Bank of scotland from 1998 to 2002 through university that I was paying PPI on, i cant find any details of this though, and when I phoned HBOS they said they havent got any records for Bank of Scotland customers anymore..

has anyone had any joy reclaiming PPI from them?

thanks

Jon

:beer:

terrih

I have been reading this site avidly and wonder if anyone can give me any advice. I took out a loan with Lloyds TSB in 2002 over 48 months. I had just finished a teacher training course and took a loan out two weeks before my employment as an NQT started. The salesman was very pushy and said I should take out the PPI. I said that I would be covered in my job as a teacher but he insisted I take it out stating that I may not be kept on after my induction year as an NQT. He then put an X in the box and had me sign the loan agreement accepting the policy. Incidentally, the loan was a non-cancellable graduate loan. I was annoyed with myself for being pushed around but felt I could not cancel the insurance as I could not cancel the loan. I know as a teacher I would have been covered after 18 weeks employment for illness but the salesman never asked me and just brushed this aside. Am I entitled to claim?