PPI Reclaiming Discussion part 4

di3004

nee-naw wrote: »

Just wondered what the members take be would on Marks & Spencers ppi misselling .... YOU RECEIVED A CERTIFICATE WHICH STATED WHAT WAS COVERED ETC., IF YOU FELT THAT YOUR CONDITION WAS NOT COVERED, YOU SHOULD HAVE INFORMED US UPON RECEIPT OF THE CERTIFICATE .... does this mean that I have no recourse? Unfortunately, my water tank burst and all my documents were ruined. When I tried to separate them when wet, they tore, when I dried them, they were as if they were pasted together! They were covered in red dye, and I tried to phone everyone that I could think of to request replacements, but my certificate is not there! Is that an acceptable excuse? Is the onus on me?

If its within the last 6 years you had taken this out, then it should not be a problem for them to send you a copy.

If you have any problems in retrieving anything from these finance companies and its within the last 6 years, contact the information commissioner office (ICO) here:
https://www.ico.gov.uk/Global/contact_us.aspx

Good luck and please keep us posted.;)

di3004

RAB123 wrote: »

Hi, it's a very long story but in a nutshell I was miss-sold life insurance by the HSBC, to proceed with my claim I have been asked to get a quote for life insurance from 1994 so they can asses the compensation, I am finding this very difficult as you can imagine, has anyone got any ideas how I can get a quote for Life Insurance from 1994?

RAB

Hi Rab

I do not know where you would actually stand in this case due to the year and hopefully someone will be along shortly to give their opinions on this.

I suppose there is no harm done if you feel you have a case, then to complain and reclaim.

I would see what other posters say first, good luck.;)

pinknico

RAB123 wrote: »

Hi, it's a very long story but in a nutshell I was miss-sold life insurance by the HSBC, to proceed with my claim I have been asked to get a quote for life insurance from 1994 so they can asses the compensation, I am finding this very difficult as you can imagine, has anyone got any ideas how I can get a quote for Life Insurance from 1994?

RAB

Who has asked you to do this?

dreamer33

Posted 1st letter to EGG today, thanks david took some advice and added to my letter that "I will count the day they receive my letter as day one".:beer:

I agree EGG have been very good at communications lets see if they are as good to uphold too.

dreamer33

RAB123 wrote: »

Hi, it's a very long story but in a nutshell I was miss-sold life insurance by the HSBC, to proceed with my claim I have been asked to get a quote for life insurance from 1994 so they can asses the compensation, I am finding this very difficult as you can imagine, has anyone got any ideas how I can get a quote for Life Insurance from 1994?

RAB

I find this a very bizzare thing that HSBC should ask you to do this. Should it not be there job to find out this info?

Why don't you ask them to refund the full amount you have paid from day 1 to date, if they are going to pay you compensation?

Normally in the case of PPI you would be refunded the full amount paid plus interest and interest at 8%. It sounds like it could work out the same for your life cover.

di3004

dreamer33 wrote: »

Posted 1st letter to EGG today, thanks david took some advice and added to my letter that "I will count the day they receive my letter as day one".:beer:

I agree EGG have been very good at communications lets see if they are as good to uphold too.

Good luck with this Dreamer......you've been busy then hun.;) :A XX

di3004

dreamer33 wrote: »

I find this a very bizzare thing that HSBC should ask you to do this. Should it not be there job to find out this info?

Why don't you ask them to refund the full amount you have paid from day 1 to date, if they are going to pay you compensation?

Normally in the case of PPI you would be refunded the full amount paid plus interest and interest at 8%. It sounds like it could work out the same for your life cover.

Great post here dreamer, hopefully Rab will be lucky in this case.;)

hayjamdan

hi guys just a quick question again ,how would u no how much to expect if you had a loan and u refinance to cover that loan how much money do u look to get back all the ppi u paid when u settled the loan r the amount u paid montly say 9 payments

di3004

hayjamdan wrote: »

hi guys just a quick question again ,how would u no how much to expect if you had a loan and u refinance to cover that loan how much money do u look to get back all the ppi u paid when u settled the loan r the amount u paid montly say 9 payments

Hi hayjamdan

Hope your well.

I would request for the calculations of a settled loan in order to know what is what with the PPI, and interest etc.

If mis sold, they should aim to put you back in the position as if you did not take PPI and refund the amount paid, plus interest and charges occurred that have been paid.

That is just to my knowledge, but as mine have all been on settled finance, it may differ on active loans.
So in my case I received the full refund of PPI, interest occurred etc.

I am sure others will post about this here as well hun, so keep a watch on here.;)

nee-naw

Hi
Thanks for your earlier replies, but I just want to pose the question ..... Is it my responsibility to check the insurance certificate when they issued it, even when the assistant knew about my condition and recommended that I take the ppi?