PPI Reclaiming Discussion part 4

di3004

aw78 wrote: »

Just got home tonight and have finally got a response from TSB over my CC PPI - 5 months.

They basically admit to mis selling the PPI and are going to reinburse me with the ppi+ 8% interest.

HOWEVER, they will not give me the figure until i sign and accept there offer, they state the offer will be what an FOS adjudicator would demand if he decides in my favour.

So basically i win...but they wont tell me how much until i accept.

Anyone seen this before..any advice?

Thanks

AW

Hi there and well done :beer:

We have also been success with LLoyds 2 loan ppi's as well and if they uphold in your favour, I assume they have confirmed they will calculate the same way as the FOS would.

That is the thing with LLoyds, but now though you should be put back in the position as if you did not take out PPI, you should get this refunded directly back to you if no arrears on the account, and they should also add interest refund and 8% int of what a court would award etc.

On how the FOS calculates refunds, if you want to compare this to your letter decision you received from LLoyds, here:
http://forums.moneysavingexpert.com/showthread.html?t=1596473

Hope this helps and hope you receive your refund very soon, good luck and Congratulations.;):beer:

aw78

Thanks Di for all your help with this!

di3004

aw78 wrote: »

Thanks Di for all your help with this!

Your welcome hun X:beer:

lucieloo

lucieloo wrote: »

hi sorry to bother you all but i have received an offer from my broker of wait for it 200. lol on my first loan, but no offer for my second as they state that they do not belive that a mis-sell could happen twice. anyway after looking at my broker agreements again i noticed a big cross through my income and it triggered off what had happened ten years ago, which was i lost my job and i clearly remember ringing them to inform them of this to see if it would effect our loan application. i wa told it wouldnt. so i rang the brokers again today to tell them of this and she has asked me to
1. send her a copy of the agreement with the cross through it (shouldnt they have a copy?)
2. to get in touch with the inland revenue and get a copy of my national insurance contributions for the year i took the loan out.
i have contacted inland revenue today who have clarified that i was not working at this time and they are sending me a statement to confirm it so my question is is this a definate mis-sell? any help would be greatly recieved as i do not know what to put in my next letter.?????

sureley they should be proving that i was not missold not me proving i was!!

southend

I am sorry to hear you lost your job. If anyone knows they usually do, but this is technically not their area, bet they are right.Yes it can happen more than once, probably more common than we think.

Wonder why she wants a copy? Dont understand what the cross is about, dont you put one in, get a photocopy just in case you send it off. Think they are checking you out etc. I suggest you ask for every response to be in writing as some can be lets say rude- especially brokers.

There are questions that can be asked such as what guidelines do they follow etc.

Consumer Direct
0845 080 1800

Financial Ombusdman

0845 080 1800

Community Legal

0845 345 4345 - may take you through checks - legal aid, didnt think i qualified dont worry (might need to press option 1, then 3)

Your local citizens advice centre

One of these will be able to advise you, leave FO untill last

You need to know what questions you should be asking and what questions to answer to as well as your rights, you can ask their opinion if you fall into that criterea regardless of the fact you know it - they might not know, but the supporttive words help, people do care.

Check saynoto0845 for different numbers if not with bt.

sorry i cant really help, but they, or their website will be able to advise - hopefully, good luck

di3004

lucieloo wrote: »

hi sorry to bother you all but i have received an offer from my broker of wait for it 200. lol on my first loan, but no offer for my second as they state that they do not belive that a mis-sell could happen twice. anyway after looking at my broker agreements again i noticed a big cross through my income and it triggered off what had happened ten years ago, which was i lost my job and i clearly remember ringing them to inform them of this to see if it would effect our loan application. i wa told it wouldnt. so i rang the brokers again today to tell them of this and she has asked me to
1. send her a copy of the agreement with the cross through it (shouldnt they have a copy?)
2. to get in touch with the inland revenue and get a copy of my national insurance contributions for the year i took the loan out.
i have contacted inland revenue today who have clarified that i was not working at this time and they are sending me a statement to confirm it so my question is is this a definate mis-sell? any help would be greatly recieved as i do not know what to put in my next letter.

Hi hun
Tried posting on this one just now and puter frozen.......:o, but yes I do think you have a good case here of being mis sold and now that you can also prove this, I'm sure it will all be sorted, and of course they could have mis sold twice, lloyds have at least 5 or 6 times with us, so they are just trying to fob you off on that one it seems.

I think you have a good case anyway and good luck with this. X

southend

aw78 wrote: »

Just got home tonight and have finally got a response from TSB over my CC PPI - 5 months.

They basically admit to mis selling the PPI and are going to reinburse me with the ppi+ 8% interest.

HOWEVER, they will not give me the figure until i sign and accept there offer, they state the offer will be what an FOS adjudicator would demand if he decides in my favour.

So basically i win...but they wont tell me how much until i accept.

Anyone seen this before..any advice?

Thanks

AW

Fantastic, when you get the confirmation of the amount you could always ask if that figurre is correct , have a good booze up lucky you

rozzid

I'm really not sure what to do now and could use some savvy advise. Short version - secured loan taken out with Hfs in Sept 04 through Paragon finance. PPI added to loan in the region of £2500. Have been trying to follow the rules and have written letters, been told, by paragon, its not our fault as we just provided the funds once it was sorted out by the broker Hfs (who are now owned by Capital One). Capital One say they don't see any mis-selling taken place, so went to FOS who can't help due to the fact that they weren't regulated at the time of the loan. I then went to a company who claim they can get the money back and they have just informed me that there is no claim they can follow becaouse Paragon is not supplying any information. This seems to be the story where ever I try - Paragon will not send information. Anyone got any advise where I can go now? Should I try Small Claims Court or just give up? Please give me some advise. Thanks

di3004

rozzid wrote: »

I'm really not sure what to do now and could use some savvy advise. Short version - secured loan taken out with Hfs in Sept 04 through Paragon finance. PPI added to loan in the region of £2500. Have been trying to follow the rules and have written letters, been told, by paragon, its not our fault as we just provided the funds once it was sorted out by the broker Hfs (who are now owned by Capital One). Capital One say they don't see any mis-selling taken place, so went to FOS who can't help due to the fact that they weren't regulated at the time of the loan. I then went to a company who claim they can get the money back and they have just informed me that there is no claim they can follow becaouse Paragon is not supplying any information. This seems to be the story where ever I try - Paragon will not send information. Anyone got any advise where I can go now? Should I try Small Claims Court or just give up? Please give me some advise. Thanks

Hi there

In your case recontact the FOS and ask if they think it would then be worth complaining to the insurer instead.

Th reason why I say this is because many of us have been in the same situation as you, and the FOS cannot investigate complaints if they were not members of FSA, it was GISC before that, but it was not essential for brokers or lenders to be members then, but the insurer I'm sure would have been.

I actually have a case of the insurer with the FOS now, have in the past been turned away going the broker direction, due to the fact they were not members when we taken the loan out in 2004, and the business also dissolved.

If you do not have your policy document, your broker/lender should supply these to you on request, the insurer/underwriter details should be enclosed on this document.

The FOS are also trying to make the insurer/underwriter responsible, so do get in touch with the FOS when you can and mention this, please keep us posted, good luck.;)

southend

rozzid wrote: »

I'm really not sure what to do now and could use some savvy advise. Short version - secured loan taken out with Hfs in Sept 04 through Paragon finance. PPI added to loan in the region of £2500. Have been trying to follow the rules and have written letters, been told, by paragon, its not our fault as we just provided the funds once it was sorted out by the broker Hfs (who are now owned by Capital One). Capital One say they don't see any mis-selling taken place, so went to FOS who can't help due to the fact that they weren't regulated at the time of the loan. I then went to a company who claim they can get the money back and they have just informed me that there is no claim they can follow becaouse Paragon is not supplying any information. This seems to be the story where ever I try - Paragon will not send information. Anyone got any advise where I can go now? Should I try Small Claims Court or just give up? Please give me some advise. Thanks

i thought they had to supply information, - im daft.
sorry sweetheart, hope someone can help you