PPI Reclaiming Discussion part 4

di3004

Marsdendean wrote: »

Hi.

Thanks. I also have one with Natwest, again with PPI. I have rang them and told them i want to cancel it, but they say they have to do a form and sign it. Problem is, i have now rang them twice, and i have got no form from them, but had 2 PPI payments added to the account.

Can i complain to the FOS about them not letting me cancel the policy?

Thanks

Hi there

Personally I would put everything in writing, and keep copies in case you end up going to the FOS, where you can then enclose these copies.
If they do not oblige - yes you can go to the FOS, but write to them again and request them to cancel as soon as possible, now that they have taken the payments with the PPI, on reclaiming they should refund them back to you.;)

dec22

Marsdendean wrote: »

Hi.

Thanks. I also have one with Natwest, again with PPI. I have rang them and told them i want to cancel it, but they say they have to do a form and sign it. Problem is, i have now rang them twice, and i have got no form from them, but had 2 PPI payments added to the account.

Can i complain to the FOS about them not letting me cancel the policy?

Thanks

As Di says, put it in writing and post recorded mail to the RBS PPI Concerns Office in Manchester. You'll find the address in the stickies at the start of the forum.

Good luck!!

maxdp

Just to let all know how long things are taking at the FOS.

I put in a compliant to FOS in January 2008 about Lloyds CC PPI. I was referred to an Adjudicator in June 2009. He left and I have not been allocated another Adjudicator yet. When I rang the FOS asking about this they were not surprised and did not think the time was excessive. So all those waiting to hear from FOS then get ready for a long wait.!!

middlplay

Hi all, this is 1st post so not sure if this is right. Please bear with me.

My husband contacted HSBC re: Cancelling PPI on his personal loan as he already had adequate cove with his job. After 2 letters, several phone calls and threatening to cancel his direct debit for loan payment they finally cancelled it. After having cancelled it they closed the old loan and re opened a new one without the PPI on it. They said this was part of the procedure to removing the PPI.
This was done (not easily may I add) and sorted out. When looking into it deeper we have now realised something is amiss.
The original loan comprised of £256.49 (principal loan) and £78.83 (PPI) totaling £335.32 a month.
The NEW loan is now £301.93 a month WITHOUT PPI!!!
Although they say the new loan has been calculated at the same APR and same terms we are confused at to why it is £301.93 a month.
We asked why and nobody has given a clear cut answer. We've had no PPI refund either.
Sent a complaint outlinning all of this to them and seen someone in the local branch.
Phoned HSBC after 8 week deadline and asked what was going on with regards to the queries and told it would now be a 12 week period before an outcome as they are experiencing high levels of complaints regarding this.
Now gone to ombudsman after having sent off a form to them. They have said they will send a letter to HSBC giving them 14 days to respond or they will open a full investigation into it.
HAS anyone else had this problem with HSBC?
We are sure they've got it all wrong and should go in our favour.
To make matters worse they have now LOST the original loan paperwork with the PPI on it outlining withat it should be without PPI. THey claim it got damaged in a flood. Would this give us the right to deem it as un-enforcable credit.
Any help would be much appreciated in this.

Thanks in advance.

jonesy37

Hi jorcon3018,

I have experience with loans.co.uk. I received my PPI refund by cheque in January after 4 months. I sent 2 letters to them and they took about a month to reply each time. I also stated that I wanted to be put back into the position I was in before PPI was added. After they made the offer I had to chase them up by phoning them as I had not received payment after the 14 days they said they would payout in.

The points for misselling you have are the ones I used. Loans.co.uk are solvent but I think they are under the MBNA umbrella because I rang them and they transferred me to Loans.co.uk

manchester1980_2

Hi I have received an offer from Welcome Finance :jand just want to check this is right. Sorry been chasing this for so long I don't trust them to offer the right amount as have never worked it out properly. The loan was taken out Dec 2004. the agreement says:

cash advance / amount of credit £15,000
medicare and lifecare 24 £300 + £350
payment protection £2,797.31
total cash price of insurance premiums £3,447.31
acceptance fee £235
mortagage indemnity fee £1,650.00
amount of credit £18,447.31
total loan amount £20,332.31 the montly payments were £320.60

the loan was settled 03/11/2005 and I paid £17.303.00
the reply offers:
ppi premium £2797.31
associated interest £207.98
8% interest £164.91
total £3170.20

they have deducted the early rebate of £1724.24 which leaves the offer at £1445.96.

Sorry for all the info (prob didnt need to out it all down) any advice on whether you think this is right would be great thanks!

di3004

middlplay wrote: »

Hi all, this is 1st post so not sure if this is right. Please bear with me.

My husband contacted HSBC re: Cancelling PPI on his personal loan as he already had adequate cove with his job. After 2 letters, several phone calls and threatening to cancel his direct debit for loan payment they finally cancelled it. After having cancelled it they closed the old loan and re opened a new one without the PPI on it. They said this was part of the procedure to removing the PPI.
This was done (not easily may I add) and sorted out. When looking into it deeper we have now realised something is amiss.
The original loan comprised of £256.49 (principal loan) and £78.83 (PPI) totaling £335.32 a month.
The NEW loan is now £301.93 a month WITHOUT PPI!!!
Although they say the new loan has been calculated at the same APR and same terms we are confused at to why it is £301.93 a month.
We asked why and nobody has given a clear cut answer. We've had no PPI refund either.
Sent a complaint outlinning all of this to them and seen someone in the local branch.
Phoned HSBC after 8 week deadline and asked what was going on with regards to the queries and told it would now be a 12 week period before an outcome as they are experiencing high levels of complaints regarding this.
Now gone to ombudsman after having sent off a form to them. They have said they will send a letter to HSBC giving them 14 days to respond or they will open a full investigation into it.
HAS anyone else had this problem with HSBC?
We are sure they've got it all wrong and should go in our favour.
To make matters worse they have now LOST the original loan paperwork with the PPI on it outlining withat it should be without PPI. THey claim it got damaged in a flood. Would this give us the right to deem it as un-enforcable credit.
Any help would be much appreciated in this.

Thanks in advance.

Hi there

Good luck with this, hope this is resolved very soon.

I've no experience with HSBC sorry, hopefully someone who have dealt with these will post up with some information and advice for you, fingers crossed.;)

di3004

manchester1980 wrote: »

Hi I have received an offer from Welcome Finance :jand just want to check this is right. Sorry been chasing this for so long I don't trust them to offer the right amount as have never worked it out properly. The loan was taken out Dec 2004. the agreement says:

cash advance / amount of credit £15,000
medicare and lifecare 24 £300 + £350
payment protection £2,797.31
total cash price of insurance premiums £3,447.31
acceptance fee £235
mortagage indemnity fee £1,650.00
amount of credit £18,447.31
total loan amount £20,332.31 the montly payments were £320.60

the loan was settled 03/11/2005 and I paid £17.303.00
the reply offers:
ppi premium £2797.31
associated interest £207.98
8% interest £164.91
total £3170.20

they have deducted the early rebate of £1724.24 which leaves the offer at £1445.96.

Sorry for all the info (prob didnt need to out it all down) any advice on whether you think this is right would be great thanks!

Well done and Congratulations. :beer::T:beer:

Hopefully someone will be along soon to help with this, as I am useless at working out calculations and afraid I may mess up , with a bit of luck someone will check these for you soon, good luck.

skintmumofone

Thanks Di for your reply and all your wise words I really appreciate everyone on this site for all their support and help it makes it more worthwhile to carry on with the claims knowing you are not the only one waiting for your payment.

Not getting anywhere with WF either, still waiting on the payment been waiting since October my account manager assures me it will be dealt with by the end of February and it is the 23rd.....so when it is settled? They have 5 days....!

As for LCUK shower of con artists FOS still waiting on a reply re my 2nd loan posted on another forum a long winded moan... lol

Waiting on 1st cheque for 1st loan but they have sent the 2nd for a full adjudication so fingers crossed I get put back into the positin I was in before we took the PPI would really come in handy as car broke down last week was mortified hadnt had it out since the Sunday and the Thursday nite went out and it just packed in so had to wait for help nice kind man came into the garage I was in and jump started it for me its been fine since touch wood so the money would be useful for repairs to the house and the car lol

Oh well when I have something to report I will do hope everyone is fine x

skintmumofone

manchester1980 wrote: »

Hi I have received an offer from Welcome Finance :jand just want to check this is right. Sorry been chasing this for so long I don't trust them to offer the right amount as have never worked it out properly. The loan was taken out Dec 2004. the agreement says:

cash advance / amount of credit £15,000
medicare and lifecare 24 £300 + £350
payment protection £2,797.31
total cash price of insurance premiums £3,447.31
acceptance fee £235
mortagage indemnity fee £1,650.00
amount of credit £18,447.31
total loan amount £20,332.31 the montly payments were £320.60

the loan was settled 03/11/2005 and I paid £17.303.00
the reply offers:
ppi premium £2797.31
associated interest £207.98
8% interest £164.91
total £3170.20

they have deducted the early rebate of £1724.24 which leaves the offer at £1445.96.

Sorry for all the info (prob didnt need to out it all down) any advice on whether you think this is right would be great thanks!

Did you just receive this the other day? the reason am asking was I have beenwaiting since October to get my rebate and have been given all sorts of excuses regardig this? Just wondered if I will hear anything from them?