PPI Reclaiming Discussion part 4

di3004

KipKip wrote: »

thank you very much!

I have done a PPI reclaim on my loan (successfully :D:D) and my dad was wondering whether he could reclaim the PPI on his old loan (he has a "feeling" he had some on there :rotfl:) so i think i'll do a bit of digging and find out!

thank you! :j

Its my pleasure

And yes for the reasons your dad has, and just as long as he still has the account number then go for it.;)
It makes no difference if they are active or paid up loans.
Good luck.:):j

PaulBoy

Hi to all who do you write to if you are with Halifax to claim my PPI

di3004

PaulBoy wrote: »

Hi to all who do you write to if you are with Halifax to claim my PPI

Hi and Welcome.

For the reasons you have for being mis sold, you write to either the Head office a their complaints dept, some addresses here:

Halifax PLC
Trinity Road
Halifax
West Yorkshire
HX1 2RG

Halifax Phone Number for Statements - 08457 253519

HBOS (Halifax and Bank of Scotland's ivory tower address)
PO Box 5
The Mound
Edinburgh
EH1 1YZ

L Bunker
Data Protection Consultant
HBOS PLC
Trinity Road
Halifax
HX1 2RG


The Manager,
Service Quality Team,
HSBC Bank plc,
Arlington Business Centre,
Millshaw Park Lane,
Leeds,
LS11 0PP.
0800 881 155
[EMAIL="servicequality@hsbc.com"]servicequality@hsbc.com[/EMAIL]

HSBC registered office at:

HSBC Bank Plc
8 Canada Square,
London,
E14 5HQ


I would say either the address at the top or the last one, maybe someone will clarify this, but post by recorded delivery to ensure your letter arrives to them, you can then check out the delivery with the tracking number on the Royal mail website "tracking", but they will pass on to the main dept for you anyway.

For more on reclaiming here:
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

Check the above link to help you through this, they have 8 weeks in full to respond in full, keep on at them, and please let us know how you get on, ask for help anytime.
Good luck.

Di

funkyfilly

This is a follow up to my post earlier today,where do i send my letter for my lloyds tsb cc and i dont have a copy of the ppi policy as i cancelled it they pick it up through my cc number?
thanks again..

di3004

funkyfilly wrote: »

This is a follow up to my post earlier today,where do i send my letter for my lloyds tsb cc and i dont have a copy of the ppi policy as i cancelled it they pick it up through my cc number?
thanks again..

Hi there

There are a few address for LLoyds TSB, however in regards of writing to reclaim I would write to the one in Newport South Wales:

Lloyds TSB Registered Address:
Lloyds TSB plc
25 Gresham Street
London
EC2V 7HN

Copy Statement Unit
Lloyds TSB plc
Swallow House
10 Swallow Street
Birmingham
B1 2AL

Customer Care
Lloyds TSB plc
125 Colmore Row
Birmingham
B3 3SF

Lloyds PPI
Customer Care
Lloyds TSB Insurance
Tredegar Park
Newport
South Wales
NP10 8SB
Tel 0845 3005599
Fax 01633 468835

Lloyds Tsb Credit Card
Account Services
Sussex House,
1-9 Gloucester Place
Brighton
BN1 4BE

LLOYDS TSB BANK PLC
DSAR TEAM
CUSTOMER SERVICES
RECOVERY TEAM
CHARLTON PLACE C57
ANDOVER
HAMPSHIRE
SP10 1RE



If you have any monthly statements, you should find the account number on them, so just as long as you have that, then you can still write to them by writing the account number, however even if you still have hold of the same Credit Card the account number details are shown on that too.
You could though otherwise contact them and ask if they will send you any details of the credit card (paperwork - agreement) or you write to request for a copy of the agreement and enclose a £ postal order or cheque payment, ask that they send by 12 days.

Good luck.;)

funkyfilly

hi di3004,thanks for your quick response, i have a statement from october 08 but it doesnt give the number on the statement it just says payment protection cover £80.20.My card number is different as that card has expired so i have included the new and old numbers in the letter,i also have a letter from card services from feb 09 telling me of changes to my ppi from april 09 this doesn't give the number either but i'm not sure if lloyds changed their insurers,does this matter i wont have to chase up the old ones will i?

My head is getting sore lol but the thought of maybe getting money back is spurring me on ha ha, thanks again..

di3004

funkyfilly wrote: »

hi di3004,thanks for your quick response, i have a statement from october 08 but it doesnt give the number on the statement it just says payment protection cover £80.20.My card number is different as that card has expired so i have included the new and old numbers in the letter,i also have a letter from card services from feb 09 telling me of changes to my ppi from april 09 this doesn't give the number either but i'm not sure if lloyds changed their insurers,does this matter i wont have to chase up the old ones will i?

My head is getting sore lol but the thought of maybe getting money back is spurring me on ha ha, thanks again..

Your welcome.

I was to ask, do you bank with these as well?

If so by using your bank account number you could request a Subject Access Request (SAR), and they have to send ALL they hold on you going back at least 5/6 years, however for this request it costs £10 payable by cheque or postal order, and they have 40 days to comply, if you do this then personally I would post by recorded delivery.
By writing your bank account number - they have to send everything they have on you, any loans taken out, credit cards and so on.
Template SAR here:
http://forums.moneysavingexpert.com/showthread.html?t=1475553

But otherwise if you remember dates of when you taken them out, give them as many personal details as possible, name/address DOB, and any old addresses if you taken any of them out living elsewhere.
And of course for just the agreements its just a £1 as stated in my above post and they have 12 days.

Hope this helps.;)

hopefulshell07

hopefulshell07 wrote: »

Hi All
Just a quick update, I have written back to LTSB asking for some rough figures as I am not going to sign anything in full and final settelment without having an idea of how much they are offering. I also said I disagreed with their ruling that I wasn't mis sold on one of my loans (but was on the other 3!!??) Hoping to hear back soon but will prob send it off to the FOS.
Thanks for all the great support and advice.

Just a quick update, LTSB have agreed that I was mis sold the middle of my 4 loans!! And will refund money as per previous formula which I can't get my head round lol They can't give me any rough figures as it is up to the date I sign :undecided
I am wondering if I should ring the FOS to get some advice as LTSB have agreed I was mis sold on all of my 4 loans and I am wondering if I can get them to work out new figures on all of the loans that were refinanced without the PPI which made the amount I borrowed so much more and on each subsequent loan as well. I hope that makes sense to someone lol. Any advice really welcome. Thanks for all the support on here, you are wonderful :T

di3004

hopefulshell07 wrote: »

Just a quick update, LTSB have agreed that I was mis sold the middle of my 4 loans!! And will refund money as per previous formula which I can't get my head round lol They can't give me any rough figures as it is up to the date I sign :undecided
I am wondering if I should ring the FOS to get some advice as LTSB have agreed I was mis sold on all of my 4 loans and I am wondering if I can get them to work out new figures on all of the loans that were refinanced without the PPI which made the amount I borrowed so much more and on each subsequent loan as well. I hope that makes sense to someone lol. Any advice really welcome. Thanks for all the support on here, you are wonderful :T

Fantastic :beer::T:beer:
Well done :T:T

There is no harm done in contacting the FOS on this for advice if you want to, if LLoyds had supplied details for you, then you could have posted them up on here for these to be checked for you, but hopefully the FOS will advise on this anyway, good luck.
http://www.financial-ombudsman.org.uk/contact/index.html

dec22

PaulBoy wrote: »

Hi to all who do you write to if you are with Halifax to claim my PPI

This is the address that all my correspondence came from when and where I submitted my HBOS claim:

HBOS Customer Relations
PO Box 548
Leeds
LS1 1WU

Good luck!!