Networking 3 computers ?

Fran

what error message do you get when trying to connect through the router.

No error messages, it says it's working.

If on XP / Win2k

Open a command prompt (start->run->cmd <enter>)
in the command prompt enter ipconfig /all

It will display a load of technical information

Your network card should have an ip address (default for netgear is 192.168.0.x range)
a suitable subnet mask 255.255.255.0
Default gateway - 192.168.0.1 is the default for the Netgear router.
DNS servers (these convert the site names back into their numbers). These will differ from provider to provider.

It says media disconnected (is that cos I'm using a different connection as I can't get onto the internet throught the router?). The physical address is not the default netgear one.

In internet explorer -> tools, internet options, connections change the setting to either 'never dial a connection' or 'dial whenever a network connection is not present'. other wise it will look for the dial up.

Already done.

I think the XP SP2 firewall may have some conflict with the netgear but given it has a good firewall built in.

I've had SP2 firewall turned off for the last couple of hours and it makes no difference, still can't connect to internet even though it says it has.

Got the same router and the only problem I have is that sometimes it thinks emule traffic is trying to do a DDOS attack and blocks the internet to protect me.

I haven't a clue what "emule" means. Is it some kind of virtual animal?

Fran

Have you both gone to the https://www.netgear.com website and checked out the support pages for the model.

Yes, but couldn't find solution.

Fran

Re: Netgear DG834G

Have you run the Setup Wizard? Run it again even if you have.

Tried running it again. Got as far as Basic Settings. When you press test to test internet connection it won't connect. Have gone over all the instructions a few times and read their help files etc.

Toxteth_OGrady

Go to Control Panel in your PC, select Network Connections. Right click on Local Area Connection icon and select Status. Click on the Support tab and select Details..........


What does it say for IP Address, Subnet Mask, Default Gateway and DNS Servers?

Also worth double checking that your router is correctly plugged in to your phone line. Connect the router with an RJ45 ethernet patch cable to the PC's ethernet adapter. Once you have got 'wired' Internet connectivity go back into your router and then try and sort out the wireless connection.

TOG

Godders

Fran

I don't know if this is relevant in your setup but some ISP's will only let certain devices connect to their network - identified by the "MAC address"

<Techie bit> MAC address stands for Media Access Control address, a unique number built into modems, routers and other network hardware. It ensures that one piece of equipment is not mistaken for another one. Some ISPs validate your connection by checking the MAC address of the Ethernet adapter in the computer / device that was registered during ISP installation
</Techie Bit>

To see an example of a MAC address start a command prompt and type 'ipconfig /all' You should see a line similar to this:

Physical Address. . . . . . . . . : 00-0E-A6-18-DA-01

This is the MAC address unique to your network card, routers/switches etc all have one.

You may need to register your new routers MAC address with your ISP before they will accept it on their network, or 'clone' a MAC address onto your new hardware. See the following for more details (found in the knowledge base for your new router) or check with your ISP:

http://kbserver.netgear.com/kb_web_files/n101227.asp

From your last post:

"Tried running it again. Got as far as Basic Settings. When you press test to test internet connection it won't connect. Have gone over all the instructions a few times and read their help files etc. "

it sounds like your PC can get to the router/modem OK, (otherwise how would you see this setup page) - your router is just struggling to get on the Internet.

From glancing through the KB for your router there should be a status page somewhere that will tell you if it has been given an IP address by the ISP (needed) - It is point 10 on the following page:

http://kbserver.netgear.com/kb_web_files/n101209.asp

Fran

The status choice is blanked out so I can't look.

Lopo

Regarding the Crossover cable usage query...

I do believe the DG834G is intelligent and does not care whether the cable used is straight or crossover as the switch element will detect on negotiation whether to cross itself over and adapt itself either way.

Could be wrong, but I vaguely recall it to be true on some of the more recent netgear products...hence the lack of an uplink springy push in/out button specific to one of the (uplink-able) ports seen on earlier netgear products....

[glow=purple,2,400]Lopo... ![/glow][glow=red,2,400]Lopo... ![/glow][glow=orange,2,400]Lopo... ![/glow]

Godders

Doh!

I don't have the same router so I was just going off the knowledge base.

As you can access the internet in another way is it possible to check with your ISP's online help if they need MAC address registration? I use Telewest Blueyonder and they used to (only changed recently) so it's worth checking.

Your PC can obviously talk to the modem as you can see the Status Tab, if not view the page itself so you have connectivity between your PC and it. It really does sound like your new router cannot get access to the web (and that's where the router itself is telling you it's falling down)

If you tell me your ISP I will go search their help myself :-)

Toxteth_OGrady

Fran,

The status choice is blanked out so I can't look.

Looks like you may have inadvertently disabled your PC's network connection.  That's why when you ran ipconfig earlier you got 'media not connected.' What does the context menu show above the blanked out Status?

I suspect the reason you can connect to the Internet with your old equipment is because it's a USB modem and not an ethernet router.

I suggest you try connecting you new router to the PC with a patch cable (RJ45 to RJ45) and then re-run the Network Set Up Wizard.

TOG

Godders

There may be 2 'Status' tabs been mentioned here. The one that "Toxteth_OGrady" mentioned in Network Connections' and the one I mentioned on the Routers config page.

Which one is greyed out? (Makes a big difference)