Empire Direct in Administration

elliotj

Sorry, not a grabbit but if you have placed an order and received it then I suggest that you get in touch with the administrators ASAP:

BBC gave the number as 0871 472 900 but the website says 0871 472 9000.

If you were lucky enough to pay on a credit card then you can also claim through your card company.

Lucky for me I havn't ordered anything from them since Xmas.


http://www.empiredirect.co.uk/:

Mark Firmin and Richard Fleming, both of KPMG LLP, were appointed in the High Court as Joint Administrators of Empire Direct Plc on 19 January 2009 The business is unable to trade in administration due to low stock levels and operating losses and accordingly the stores have been closed. The administrators are working hard to assess the position for customers who have made payments and not received goods. We will endeavour to contact these customers over the next few weeks.
Anyone interested in acquiring any part of the business should contact the administrators forthwith.
If you are a customer then please call the helpline on 08714729000. If you are a supplier then please call the helpline on 08714729001. Alternatively you can send an email to [EMAIL="orderqueries@empiredirect.co.uk"]orderqueries@empiredirect.co.uk[/EMAIL]

malamute

I assume that the 3 year guarantee i obtained using the Extra card will not be worth the additional cost i paid for the card.

At the time this influenced my purchase of a Sony Bravia TV.

biglugs

Thank God - not bought anything from them for a while. Phew.

stolt

hmm I think my a guy at work has just bought a big tv from them! better check he got it. I think i was to blame for pointing the tv out in the frst place.. ahem

zenseeker

There is already a thread for this:

http://forums.moneysavingexpert.com/showthread.html?t=1428473

malamute

zenseeker wrote: »

There is already a thread for this:

http://forums.moneysavingexpert.com/showthread.html?t=1428473

Thanks i read posts via RSS and this one did not come up on the forums i monitor.;)

mattwallisuk

WOW, nearly ordered a whole house of appliances from them!

star1_2

Software that I purchased (value approx £6) luckly arrived last week !

Again in situations like this its the workers (excluding Board of directors and those in financial "control"), I feel sorry for ....

D_e_n_i_s_e

malamute wrote: »

I assume that the 3 year guarantee i obtained using the Extra card will not be worth the additional cost i paid for the card.

At the time this influenced my purchase of a Sony Bravia TV.

one reason i bought from john lewis / amazon instead
personally i wouldnt buy from anywhere else unless there is a manufacturers backed warranty with it

unless you have a manufacturers warranty on your product, you can kiss ur edextra warranty bye bye (with regret)

mbailey

malamute wrote: »

I assume that the 3 year guarantee i obtained using the Extra card will not be worth the additional cost i paid for the card.

At the time this influenced my purchase of a Sony Bravia TV.

Same for me. I bought a new Sony Bravia TV with them in November specifically for the 5 year gaurantee.

epic_2

I brought a new TV last Thursday, lucky I went for the next day del. As I took the extra card for the extended warranty - why I got the TV from them... Could I get this back via the credit card company. Every little helps...