Ryanair Debit card charge grumble

ShelfStacker_3

They're a business, they can charge what they like, surely? It's not NICE, but it's their company, and you can use it or not. Simple.

TFD_2

ShelfStacker wrote: »

They're a business, they can charge what they like, surely? It's not NICE, but it's their company, and you can use it or not. Simple.

Nobody's arguing that. Just the way they package it is misleading.

My other gripe with Ryanair is the cheapness of the whole thing - I can deal with the plain being dirty, the check-in staff ignorant and constantly being asked if I want to buy scratch cards etc.! What I don't like is the way they employ cheap cabin crew with a poor grasp of English. Half the time you've got no chance to understand what they're saying, and god forbid if there was a serious incident, I would be concerned about the cabin crews ability to safely deal with the situation.

_Andy_

TFD wrote: »

Nobody's arguing that. Just the way they package it is misleading.

My other gripe with Ryanair is the cheapness of the whole thing - I can deal with the plain being dirty, the check-in staff ignorant and constantly being asked if I want to buy scratch cards etc.! What I don't like is the way they employ cheap cabin crew with a poor grasp of English. Half the time you've got no chance to understand what they're saying, and god forbid if there was a serious incident, I would be concerned about the cabin crews ability to safely deal with the situation.

Why, with all your gripes, do you continue using them then?

TFD_2

_Andy_ wrote: »

Why, with all your gripes, do you continue using them then?

For certain routes there are not a lot of choices. Where there are choices, I would much rather pay a bit more cash and fly with a proper airline.

purplevamp

omelette451 wrote: »

On newer planes without seat-back pockets there's nowhere to put them, but I'm sure the crew would have had some if you'd asked for one. (Yes, I know there's little time to do so in such circumstances, but the point's still the same.)

Trust me, there wasn't enough time :rolleyes:

omlette451 wrote: »

And I think saying it was returning from a holiday in Dublin is all the explanation anyone needs

I wish, it was my travel sickness rearing it's ugly head . (Family wedding, can't drink too much with little ones around)

Backbiter

I'm no great defender of Ryan Air (although on the one occasion I've flown with them they were very cheap, very efficient and bang on time), but the OOP should consider this: yes, the credit card fee is totally disproportionate to the actual costs Ryan Air incur, but the air fare they charge is also absurdly disproportionate to the actual cost of flying you hundreds of miles and more. 1p per passenger is hardly going to cover staff wages, fuel, repayments on their fleet of planes, advertising costs, is it?
If you think of it like this it should make you feel a bit more tolerant of their charges.
And as has been pointed out, the card fees are avoidable if you get an Electron card.

TFD_2

Backbiter wrote: »

1p per passenger is hardly going to cover staff wages, fuel, repayments on their fleet of planes, advertising costs, is it?

I completely agree. That is why they shouldn't hide the costs in "handling fees" but charge honest inclusive fares.

garethjv

TFD wrote: »

I completely agree. That is why they shouldn't hide the costs in "handling fees" but charge honest inclusive fares.

Well I booked my gf a return flight from Constanta (via a strange route!) and all in it came to £140. Of this, the fare was £30 (all fares were free or 99c apart from one) the rest was the extra charges (debit card, and airport check in (which I've no gripes about as she doesn't have access to a printer)) and of course the dreaded taxes. Most decent airlines would have return flight options in this ballpark figure from many european destinations so they aren't actually cheap at all! But Ryanair are the only airline flying from this place.

But yes I've applied for an account with an electron card and thanks to you folks here for giving me the info to do that :T. I'll now have 7 current accounts to my name (is there a problem with having lots of accounts?)

noh

NickX wrote: »

I am not suggesting that Ryanair's charges are either a penalty or anything to do with a Consumer Credit Agreement. I am just trying to demonstrate how the charges are not proportionate to the cost of actually handling the transaction and as such there is a case for them to be challenged as unlawfull.

I am also surprised at the number of Ryanair supporters on this site.

There is no case for them to be challenged as unlawful because there is no requirement in law for them to be bear any relation to the cost involved.

I'm not particulary a supporter of Ryanair but all the charges and fees are listed and easily available on the web site so in no way can this fee or their site be called misleading.

Nigel

noh

TFD wrote: »

I completely agree. That is why they shouldn't hide the costs in "handling fees" but charge honest inclusive fares.

The fees are not hidden they are there for all to see and can be avoided by the use of an electron card.