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Ryanair Debit card charge grumble

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Comments

  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    For most goods and services 'what it costs' has zero connection with the price charged other than if the price is less than the cost it will pretty soon cease to be supplied.

    There are a few exceptions where the price is regulated, but by and large cost is irrelevant.

    Ryanair are not being dishonest - if anything they are being too honest by letting you know exactly how the final price is calculated
  • NickX
    NickX Posts: 3,046 Forumite
    dzug1 wrote: »
    Ryanair are not being dishonest - if anything they are being too honest by letting you know exactly how the final price is calculated

    Right OK, Ryanair are being too honest, thats a rather interesting take on it.

    Admin fees and Charges are supposed to be proportionate to the cost of the admin involved, this is why Late Fees and Overlimit Fees have been restricted to £12 by the regulator.

    And the cost of items does generally relate directly to the cost of supplying the goods\services. That is why the cost of fuel fluctuates so extensively with the cost of its raw ingredient - Oil.
  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    NickX wrote: »
    Well the banks have had their wrists slapped for their admin charges not being proportionate to the effort involved in processing the actual situation concerned.

    Not yet they haven't - the case is not yet decided.

    Everyone seems to think they will lose - me, I have my doubts.
  • NickX wrote: »
    Right OK, Ryanair are being too honest, thats a rather interesting take on it.

    Admin fees and Charges are supposed to be proportionate to the cost of the admin involved, this is why Late Fees and Overlimit Fees have been restricted to £12 by the regulator.

    And the cost of items does generally relate directly to the cost of supplying the goods\services. That is why the cost of fuel fluctuates so extensively with the cost of its raw ingredient - Oil.

    There is a distinct difference though. Late fees and overlimit fees are penalties levied by the banks.

    The admin fees/charges are part of the cost of the product. There is a difference between the two.
    "There's no such thing as Macra. Macra do not exist."
    "I could play all day in my Green Cathedral".
    "The Centuries that divide me shall be undone."
    "A dream? Really, Doctor. You'll be consulting the entrails of a sheep next. "
  • omelette451
    omelette451 Posts: 1,900 Forumite
    TFD wrote: »
    For certain destinations, Ryanair are sometimes the only realistic option.

    Debatable. Ryanair has grown big only relatively recently, so how did people get to those places before the routes were launched? Yes Ryanair has made it much more convenient, but I wouldn't say any of its destinations were inaccessible beforehand.
  • omelette451
    omelette451 Posts: 1,900 Forumite
    purplevamp wrote: »
    Except one... why do they not have sick bags on their flights??? Just as well I had an empty carrier bag with me (no more details needed :D ).

    On the older planes that still have seat-back pockets they do have sick bags, and in true Ryanair style (actually I thought it was a rather ingenious form of advertising) they also double as film-processing envelopes.

    On newer planes without seat-back pockets there's nowhere to put them, but I'm sure the crew would have had some if you'd asked for one. (Yes, I know there's little time to do so in such circumstances, but the point's still the same.) And I think saying it was returning from a holiday in Dublin is all the explanation anyone needs ;)
  • garethjv
    garethjv Posts: 23 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Debatable. Ryanair has grown big only relatively recently, so how did people get to those places before the routes were launched? Yes Ryanair has made it much more convenient, but I wouldn't say any of its destinations were inaccessible beforehand.

    Try flying to Constanta with any other airline! True, Ryanair are actually providing an immense service by opening up this otherwise inaccessible destination, but I'm not actually interested in free or £1 flights, I'd just rather deal with a more honest company.
  • noh
    noh Posts: 5,819 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    NickX wrote: »
    Right OK, Ryanair are being too honest, thats a rather interesting take on it.

    Admin fees and Charges are supposed to be proportionate to the cost of the admin involved, this is why Late Fees and Overlimit Fees have been restricted to £12 by the regulator....................

    .

    That applies only to fees and charges that are levied as a penalty and so far only to credit card agreements.

    The £5 per flight handling fee charged by Ryanair is not a penalty charge it is part of the core terms of the contract between them and the consumer.

    Nigel
  • TFD_2
    TFD_2 Posts: 907 Forumite
    noh wrote: »
    That applies only to fees and charges that are levied as a penalty and so far only to credit card agreements.

    The £5 per flight handling fee charged by Ryanair is not a penalty charge it is part of the core terms of the contract between them and the consumer.

    Nigel

    It's still hardly an honest and open way to charge people for your flights. I can't understand why the hell anybody would defend Ryanair! Would you not rather they just quoted you what a flight was actually going to cost you?
  • NickX
    NickX Posts: 3,046 Forumite
    noh wrote: »
    That applies only to fees and charges that are levied as a penalty and so far only to credit card agreements.

    I am not suggesting that Ryanair's charges are either a penalty or anything to do with a Consumer Credit Agreement. I am just trying to demonstrate how the charges are not proportionate to the cost of actually handling the transaction and as such there is a case for them to be challenged as unlawfull.

    I am also surprised at the number of Ryanair supporters on this site.
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