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Qype £50 virgin voucher

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  • Hey Guys

    We (i.e. Qype, I work for them) just found out today that a few people got missed off the list of voucher recipients a couple of weeks ago.

    We looked into this after a few of you contacted us asking where your vouchers were and our records showed you should have got them.

    So first off: thank you for letting us know!

    And secondly: The 'lost vouchers' are being resent asap.

    We'll email everyone who got missed off the list in the next 24 hours just to let you know individually.

    And third: Sorry. This was good old human error, so we apologise if anyone got inconvenienced.

    Well, thanks for letting me know (I got the email just now). Sadly, I have just today booked flights to the States - the flights I was holding off booking in anticipation of the voucher. To me, the whole exercise was pointless, as I cannot use the voucher for what I specifically planned.

    Shame.
  • ThinkingOfLinking
    ThinkingOfLinking Posts: 11,828 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    I just got the email from Rob Hinchliffe and have posted it here for everyone else to see. YAY!!

    Hi

    As I posted here: http://www.qype.co.uk/forums/1699/topics/11048-Virgin-Vouchers?page=1#post_133875
    [FONT=arial, helvetica, sans-serif]
    [/FONT]
    [FONT=arial, helvetica, sans-serif]We just found out that a few people got missed off the list of Virgin voucher recipients a couple of weeks ago.[/FONT]
    [FONT=arial, helvetica, sans-serif]If you're receiving this email it means you were one of the names we missed off.[/FONT]
    [FONT=arial, helvetica, sans-serif]So firstly: massive apologies for the mistake.[/FONT]
    Secondly: your voucher is on its way. We've sent your name and postal address to Virgin and you should receive your voucher within a week.

    Thanks for being patient with us, and apologies again for the mistake,


    The Qype Team
  • magoogy
    magoogy Posts: 2,961 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    feel good that i got the email telling me my voucher will be sent as i was forgot off the list

    feel bad that im forgotten lol.....

    thanks for letting us know qype.....i love this site and cant wait to do more reviews for you...
  • idlesaver
    idlesaver Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    I too got an email saying voucher is on its way......woo hoo.....thanks to qype and all my good friends on this thread too......!!!!!!!!!!!!!!!
  • Tigerlilley1980
    Tigerlilley1980 Posts: 1,197 Forumite
    Well I got the email aswell although now I am worrying it will get lost as my mail is being redirected due to moving house and it' s too late to give Qype the new address. Nevermind, I hope it comes then I get some nice things for the new house or just wine to help with the stress of moving lol x
    Married the most amazing man 05/12/09 and it was the best day ever, I'm a Mrs, he he!!
    :j
    Wins 2009: Peroni Alessi bowl woohoo, 1 in 10 wins DVD from Maltesers, Avon lippy!!!
    Freebies-Bold Gel, Coffee
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  • lb364
    lb364 Posts: 1,186 Forumite
    Part of the Furniture 500 Posts
    No voucher and no email...yet :rolleyes:
  • idlesaver
    idlesaver Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    try emailing them...they may get back to you in case they have missed the name like us....
  • lb364
    lb364 Posts: 1,186 Forumite
    Part of the Furniture 500 Posts
    idlesaver wrote: »
    try emailing them...they may get back to you in case they have missed the name like us....

    Thanks but I'll wait the 24 hours...give them a chance - to run :rotfl:
  • Fiver29
    Fiver29 Posts: 18,620 Forumite
    Ooh, does that mean I was missed out and not just that it's a bit late? Do we need to contact you directly about this so you know who we are?

    I never contacted anyone directly, and have received an email saying that I was missed off.
    Moving onto a better place...Ciao :wave:
  • bellrooster
    bellrooster Posts: 1,030 Forumite
    Part of the Furniture Combo Breaker
    Hello folks

    I just had a thought and I wondered if anyone knows if you can spend the voucher at a virgin outlet store? At our local 'designer' centre, theres an outlet virgin vie store. Hmm what do you think? (that's if I can find £50 of make up that I actually want)!
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