Samsung 32" HD Ready LCD TV (HD Ready) for £675 delivered?!!!

decanay

YaZiN wrote:

Good things come to those who wait.

I received mine on Thursday and it's going straight back! :mad:

hurdy

Why, whats up with it? Which one did you order and when did you order it?

decanay

I ordered mine on 28th January. 32" version.

Mine arrived with very dirty accessories, a small scratch on the screen, a dead pixel, burn marks, and a mark in the screen. Overall very disappointed as, if you ignore all the problems the screen itself is stunning, animated DVD's are amazing and I haven't even tried a HD source yet.

Hopefully I can sort out a replacement, but if I have to go through Freeman’s I recon on a very long wait, hence my annoyance.

chris-richardson_2

Can i confirm that you have to become a member of freemans to get the 20% off and you can not just pay online with your credit card???

hurdy

no, you can pay online and quote the code (I'd call up personally)

YaZiN

decanay wrote:

I ordered mine on 28th January. 32" version.

Mine arrived with very dirty accessories, a small scratch on the screen, a dead pixel, burn marks, and a mark in the screen. Overall very disappointed as, if you ignore all the problems the screen itself is stunning, animated DVD's are amazing and I haven't even tried a HD source yet.

Hopefully I can sort out a replacement, but if I have to go through Freeman’s I recon on a very long wait, hence my annoyance.

Ouch Was it a refurb or just bad courier handling?

Couldn't you try contacting Samsung directly to arrange a swap?

Hopefully this is just a one off.

decanay

Probably a refurb or previously returned as there were finger marks on the screen (easily removed).

I may try contacting Samsung directly, but first I will talk to Freeman's.

Also there has been no sign of an engineer arranging installation, who I was hoping could help with the situation. Freeman's just said that there should be a note in the box about the installation arrangements, but I'm afraid that is also missing from mine.

Has anyone else received his or hers with confirmation of the free installation?

timmo44

The DVD recorder I received (which I ordered at the same time as the non-received TV) also appears to be a refurb. It was not in a Toshiba box and the remote batteries were already unwrapped. I've emailed Freemans for confirmation.

Beware - these items may not be new in which case I'm going to be mightily annoyed.

jfman

They've reserved the money in my bank account!!! I could get it very soon. 26' IDTV using new customer code ordered on 28-01.

YaZiN

timmo44 wrote:

The DVD recorder I received (which I ordered at the same time as the non-received TV) also appears to be a refurb. It was not in a Toshiba box and the remote batteries were already unwrapped. I've emailed Freemans for confirmation.

Beware - these items may not be new in which case I'm going to be mightily annoyed.

If they are selling returned/refurb's as new items, wouldn't Freemans (or any retailer) be breaking the law? I understand that retailers can sell returned/refurb items but they must be clearly marked as such (b grade etc.) before sale.